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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Fast and friendly customer service. Nice guys.
Helpful Report
Posted 8 years ago
Great service and great value for money
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Posted 8 years ago
I am absolutely delighted with the service and the guitar that I bought. Best price available plus it included set-up which would normally cost an extra amount. Brilliant delivery tracking too!
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Posted 8 years ago
Very polite customer services and they will help if you need any information about the item you purchase from them
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Posted 8 years ago
Excellent, quick delivery service. Website easy to navigate.
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Posted 8 years ago
First class service ,good advise and very good communications both by email and phone. super fast delivery and instrument very well packed. would not hesitate to use again. many thanks once again.
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Posted 8 years ago
Very completive prices. Fast shipping. Excellent customer service.
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Posted 8 years ago
Very quick delivery and products a very high quality, I will be a returning customer.
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Posted 8 years ago
The original piano i had ordered had been discontinued so Rimmers gave me Free upgrade to the newer model and I couldn't be happier. Haven't been able to stop playing my new piano. I'm easily spending 5 hours a night on it. Very fast service and top quality instrument!! Thank you Rimmers!!
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Posted 8 years ago
Great service customer service team was very helpful informative & professional will be purchasing more products
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Posted 8 years ago
Ordered keyboard bundle mid afternoon, received next morning. All present and correct.
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Posted 8 years ago
Ordered a P-115B digital piano bundle 3.30pm and it had arrived by noon via TNT the following day, all really well wrapped and straight forward to get up and running. Excellent service. No wonder the high street is suffering when online is this good.
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Posted 8 years ago
Great prices , very helpful .
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Posted 8 years ago
Product and delivery
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Posted 8 years ago
The Piano was delivered as promised on the due date. in excellent condition and was easy to assemble.
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Posted 8 years ago
Easy to order, prompt delivery and superb product. Thank you Rimmers.
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Posted 8 years ago
Customer service is spot on.
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Posted 8 years ago
My keyboard was delivered very quickly. I didn't have a time slot so it was lucky that I was in however. The deliverer was friendly. The bundle included some headphones which could have been better however the general price of the whole bundle was good so probably to be expected.
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Posted 8 years ago
Yes very very happy
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Posted 8 years ago
After having a rather useless conversation with the online chat, I called up the following day to find the customer service excellent over the phone. I had ordered the wrong model and they changed my order and let me pay the difference. Really helpful and super attentive. The piano arrived within a few days and I am very happy with it. Thanks Leigh for helping out! Really recommend, but the online chat is horrific customer service.
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Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews