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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
My used 2014 PRS Custom 24 arrived next day, well packed. The bridge pickup mounting screw had come away from the treble side, so I only had to remove the pickup and found the spring inside and re-connected it. The setup was fine, but I've set the action to how I'd like it. Lovely guitar. (still waiting for the tremolo arm, which was missing in the package?
Rimmers Music 5 star review on 22nd February 2019
Helpful Report
Posted 6 years ago
Everything on the website is described accurately and at a competitive price. Goods are shipped promptly and are able to be tracked in transit.
Helpful Report
Posted 6 years ago
My experience of rimmers is absolutely positive! The only problem I had was the fact that the guitar I ordered arrived slightly damaged, but was quickly replaced without any problem! I cannot rate them highly enough.
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Posted 6 years ago
Whenever possible I try not to shop at the online behemoths, so happy to find a store where the price was competitive and the service and communication was second to none.
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Posted 6 years ago
Liked the violin nicely made but badly let down by the poor quality cheap strings. When tuning the violin the E string snapped before I even had the chance to play. I had to purchase a complete set of new good quality strings which added a lot to the price of the instrument. Very bad
Helpful Report
Posted 6 years ago
Hi I'm sorry you've had problems with the strings on your violin. This is extremely unusual and we are surprised to hear this has happened. Please get in touch so that we can perhaps advise you further. Regards Cathy
Posted 6 years ago
no problems, quick & efficient service thanks!
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Posted 6 years ago
Excellent service all around. Communication very good, great product and competitive pricing. Delivery very speedy.
Helpful Report
Posted 6 years ago
I recently brought the Epiphone Les Paul Special II AFD Slash Performance pack and had an issue with the AMP as it didn’t work and the built in tuner didn’t work properly, after emailing them about the situation they quickly emailed me back and replaced the whole pack very quickly. Very impressed with this company and will be definitely purchasing from here again.
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Posted 6 years ago
I bought a speaker the staff are very helpful.
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Posted 6 years ago
Looked around the marketplace and chose Rimmers Music because of reviews and competitive pricing. Ordered one day and delivered the next - (Dorset). Sturdy packaging. Unpacked and after reading instructions I connected cables/ear phones and switched on. Sound is good and everything I've read about the piano is true. A quality piece of kit supplied by an established company at a competitive price. What more do I need!
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Posted 6 years ago
I bought an electric piano from you last week online. Ordering was very easy, delivery was quick and the price was competitive. I will definitely use Rimmers Music again in the future.
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Posted 6 years ago
no issues good service
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Posted 6 years ago
Excellent service - digital piano dispatched immediately - very impressed.
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Posted 6 years ago
Prompt delivery. Excellent service. Instrument perfect. Good value for money. Yamaha GL1 Guitallele.
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Posted 6 years ago
Efficient. Ordered Yamaha 515 in afternoon and delivered next day.
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Posted 6 years ago
Packaging was dreadful full of Tesco bags. No e-card with the keyboard to download music. No response from the email we sent on the day of delivery stating the above
Helpful Report
Posted 6 years ago
Hi I'm so sorry to hear you're disappointed. We did list this item as clearance and show that the item had been un-boxed. I believe we have now sent you the information to enable you to download the software. Please let us know if we can help any further, we want you to be totally happy with your purchase Regards Cathy
Posted 6 years ago
Very helpful, customer service is second to none. Super fast hasslefree delivery to the Isle of Man.
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Posted 7 years ago
Excellent punctual delivery. The perfect keyboard for our community choir. We’re all very happy with it.
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Posted 7 years ago
Very helpful staff, great advice, great products and a good aftersales support too!
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Posted 7 years ago
Order placed for a digital piano bundle on Saturday afternoon. Delivered Tuesday morning to North London. No problems, very impressed
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews