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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
A fabulous experience from start to finish. Hedley assisted me in buying a flute and sorted out everything promptly and very satisfactorily at a very competitive price. Would highly recommend and will definitely use Rimmers again. Thanks so much
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Posted 6 years ago
Very good service. Delivered on time and to spec. Would recommend.
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Posted 6 years ago
Exactly what I wanted, very good service
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Posted 6 years ago
Organ stand sold as refurbished but in mint condition at half normal price, Great purchase!
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Posted 6 years ago
I recently bought an Epiphone sg g400 pro in worn cherry. Good looking guitar, light weight and awesome sound for a cheap electric guitar too. Can't go wrong with Epiphone guitars that sound similar to gibson. Great service from rimmers music!!
Rimmers Music 5 star review on 25th April 2019
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Posted 6 years ago
I’m delighted by the service provided by Rimmer’s Music. I bought an Ex demo guitar from you which was unfortunately damaged in transit by the parcel carrier. After notifying customer services, Rowan responded and sorted out the return and found a replacement to exchange. No quibbling. Excellent customer service. I would recommend using Rimmer’s to anyone!
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Posted 6 years ago
Good prices, very quick dispatch and delivery.
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Posted 6 years ago
Product sent was exactly as advertised arrived before date stated . great service
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Posted 6 years ago
Knowledgeable and friendly staff. Good quality guitar bought at a competitive price.
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Posted 6 years ago
I recently wrote a review an gave rimmers 3 stars. The fault on the guitar was in fact not a fault but was down to my own stupidity. It was in no way down to rimmers. In fact there customer service was excellent. Only minutes after me emailing them they phoned me to discuss the matter. The matter was quickly resolved. I thought i should put the record straight. I reiterate the problem was nothing to do with rimmers but was down to myself. Excellent service.
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Posted 6 years ago
Prompt delivery
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Posted 6 years ago
Vox mini 3G Guitar amp. Good communication and quick delivery from Rimmers and free delivery which made this purchase the cheapest I could find on line. To assist anyone else thinking of buying this item I can honestly say that I am very happy with this little amp. Years ago I owned the original Mini 3 which was plagued with hissing and fizzing sounds coming from the speaker which I believe was a common fault and much reported on customer reviews, which was a shame as there are some really great sounds to be had. Reading a recent review of the Mini 3G it was suggested that this hissing issue has been addressed by Vox and I am happy to say that the Mini 3 I received is whisper quiet and therefore much improved on the original. There are some very nice clean sounds to be had and some useful effects and its more than loud enough for home use and if you choose the Classic model its looks just as pretty as the more expensive Vox models. Hope this helps.
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Posted 6 years ago
Excellent service.
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Posted 6 years ago
Delivered bang on time. Guitar works & sounds great. But disappointed to find a fair few scratches on the pick guard. Not worth messing about repackaging an returning it. Just have to put up with it. Would have been five stars but for scratches.
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Posted 6 years ago
Hi I'm so sorry to hear you are disappointed. I would like to look into this for you to try and establish how the pick guard has scratches on it. Would I be able to trouble you to send a picture to customerservice@rimmersmusic.co.uk If you are able to do this, we would be really grateful. Regards Cathy
Posted 6 years ago
All positive. Ordered piano, it arrived the following day, very well wrapped, everything ordered was included so no probs at all. Kept informed throughout.
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Posted 6 years ago
Just received my Clarinova digital piano and I am delighted with it. I visited the store in Edinburgh twice and was shown several digital pianos before I decided on the Clarinova. I never felt under any pressure to buy and Pete could not have been more helpful. Delivery was quick and service amazing.
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Posted 6 years ago
Arrived next day as stated, good amp and price.
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Posted 6 years ago
Compétitive pricing. Goods delivered on time.
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Posted 6 years ago
the chap that delt with my purchase " Hedley " was friendly, helpful, and knowledgable. guitar was well packaged and arrived on time. excellent service
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Posted 6 years ago
A nice, easy ordering process, competitive price arrived on time well packaged and free of charge. The piano hasn't been unpacked yet but the packaging is substantial and unmarked (obviously not a dpd delivery)!
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews