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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Order was placed online and delivered within a few days. Package was received in good condition and contents appeared new and undamaged. The VOX Mini 5 purchased was at as good a price as you could find online at the time, and for the actual product it is a top notch practical little amp, with the adjustable and rythm features an excellent tool for learning. True that some of the many available effects are of limited use for an electric/acoustic, but they can be used for experimenting. The amp is ready for the acoustic player if you ever want to add an electric guitar later. The battery facility allows you to unplug the power adaptor and be fully portable. The volume and clarity at the 5W setting is plenty for busking and jamming. Mic and aux inputs handy for adding vocals, headphone socket handy for late night practice without raising the roof ;-) . Very happy with Rimmers Music and Vox.
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Posted 7 years ago
The guitar is great. As described. Fair price. Thanks..
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Posted 7 years ago
I ordered a guitar which has been difficult to get hold of and I was told it would take a while to receive it from the supplier, so I was prepared to wait over a month for my item. To my surprise though it was delivered much quicker. I was very happy with my purchase and how easy it was to communicate with the team. Very impressed, and it's definitely use Rimmers again and recommend it to my fellow musicians .
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Posted 7 years ago
My guitar and other bits arrived well pacakged and are awesome. Emails answered promptly and was very helpful. The only thing is they should inform you if they have to back order something as it took a while to despatch my stuff. However they did tell me after I emailed.
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Posted 7 years ago
great customer service...dealt with my query very quickly....fantastic prices....10 out 10
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Posted 7 years ago
Bought for my grandsons birthday he is over the moon with it.
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Posted 7 years ago
Excellent Service! Yours Gary Gibson
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Posted 7 years ago
Really, really quick delivery.
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Posted 7 years ago
Ordered a Piano package online. Received only the Piano on specified delivery day, but the stand and pedals were not as it was out of stock. Had to follow up on phone and email to resolve. Although delivered a week later, the experience would have been better if Rimmers had indicated earlier of the situation with stock or proactively communicated the same prior to the delivery. Very happy with the piano as such.
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Posted 7 years ago
Really quick service kept informed as to deliver and courier arrived at time stated. Thank you - Happy of Blackpool.
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Posted 7 years ago
Competitive price and quick delivery
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Posted 7 years ago
Yamaha keyboard arrived quickly and safely. Best price on the net too!
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Posted 7 years ago
Very prompt service
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Posted 7 years ago
TY all at Rimmers,,great service and very happy with the keyboard i received.
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Posted 7 years ago
I ordered at 20-30 hrs on the 1st of may & received it on 11-00 on the 3rd can't beat that
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Posted 7 years ago
Great prices, fantastic customer services and quick delivery. Can’t ask for more really!
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Posted 7 years ago
Very pleased with our new Kawai piano. The bundle price makes it fantastic value, too.
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Posted 7 years ago
Very pleased with the purchase. Can’t go to far wrong with this Ibanez , very pleasant feel in hand, very light and not to big overall size. It’s sound is very clear, vibrant for a guitar of its price. If you are looking for a better than average acoustic beginners guitar I would highly recommend this to be one of the contenders.
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Posted 7 years ago
I receieved the keyboard on the day they told me it was goung to be delivered. I did not have the money to make the purchase when I saw the keyboard because my church had not approved the payment but Sheena was fantastic in working out a solution for me. I was able to leave a small deposit to have the keyboard reserved for me. Sheena and the team were very professional ans I appreciate the time, effort, professionalism, dedication and patience they had for me when I was making this purchase. You went the extra mile and I really felt I was treated as an individual. You delivered on everything you said and exceeded my expectations so thank you. Hope the Yamaha MOX8 manages to exceed my expectation as you have. Thanks once again to you. God bless you.
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Posted 7 years ago
Excellent services, from the offer I have bought, to the support I have asked for by email, but nonetheless the delivery. Thanks to all the Rimmiers music team
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews