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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Very impressed by the service. Couldn't believe that a piano could be delivered from one side of the country to another in under 24 hours but it was. It arrived in its box well packaged. Very easy assembly and it looks great. I would not hesitate in recommending Rimmers music to prospective purchasers.
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Posted 5 years ago
Never used rimmers before'but i would highly recommend them from my own experience' i bought a fender vintera 70's stratocaster which was priced cheaper than others' im absolutely over the moon with this guitar which came super quick
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Posted 5 years ago
Rapid shipping, and really helpful and nice customer service while I had trouble during the process of my payment. I recommend Rimmers Music!
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Posted 5 years ago
This is how an online hassle free shopping should look like. Great service at great price. Nice and quick. Thanks.
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Posted 5 years ago
Excellent service at a busy time of year and the best price compared to competitors for the amp I purchased. .
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Posted 5 years ago
My daughter loves her keyboard what she got for Christmas
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Posted 5 years ago
Superb Dealer, fabulous purchase, economy delivery and delivered NEXT DAY. Simply cannot fault.
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Posted 5 years ago
Really helpful with advice given, fast delivery, competitive with price. Will buy from you again.
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Posted 5 years ago
Absolutely fantastic service, going above and beyond to make sure everything is perfect. Also have to shout out the youtube channel, exceptionally infortmative videos that help you make the right decision. Will definitely buy my next instrument from Rimmers! Thanks a bunch! :)
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Posted 5 years ago
Absolutely fantastic customer service! So helpful, and lovely to deal with too. They went above and beyond to make sure my daughter got her guitar before Christmas. Very reasonable delivery charges, especially considering courier delivery to the Isle of Man. We will definitely shop with Rimmers Music again. Hope you all have the best Christmas. Thanks for everything
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Posted 5 years ago
Great service. Very helpful staff.
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Posted 5 years ago
Very good.Sorted out minor problem with product and delivered on time.Well done.Thank you
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Posted 5 years ago
After a slip-up with my order (my bad), Rimmers Music were straight on it to sort things out. Very good customer service with - huge bonus! - REAL people picking up the phone at the other end.
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Posted 5 years ago
Thank you - from ordering and not expecting my piano till January we got an email one evening (two days after ordering) at 8pm and it arrived the next day by 8am. Absolutely brilliant service, Thank you, I’m so pleased, I watched the online video of it being reviewed and played and that decided me.
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Posted 5 years ago
All done online from order to delivery, no hitches at all tracking info passed to me in timely manner. Definitely use again, very comfortable dealing with Rimmers. item well packed and clearly marked with delivery details.
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Posted 5 years ago
Really helpful , great service, quick delivery
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Posted 5 years ago
Very fast delivery and excellent support
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Posted 5 years ago
Fantastic service and the acoustic guitar I ordered for my 4 year old son is amazing! Very very happy with this purchase!!
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Posted 5 years ago
Very accurate description and super fast delivery. Thank you for the great service.
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Posted 5 years ago
Excellent service and delivery. Half of my order has been delayed until January due to supply delays, but this is to be expected under the current circumstances. I emailed to ask if the remainder of my order could be shipped separately instead of having to wait for the delayed item to become available, I received a reply shortly after and the item was delivered within two days. The delivery person was also extremely helpful. Would order from Rimmers again.
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews