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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
We ordered our digital piano around 13:00 and the next day it was in our house at 10:00 the next morning... Amazing service. Very competitive price. Very satisfactory service. Definitely recommend.
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Posted 10 years ago
Promised next day delivery and delivered! Very happy with my purchase
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Posted 10 years ago
Arrived quickly and was competitively priced.
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Posted 10 years ago
Great customer service
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Posted 10 years ago
Price second to none, very easy ordering process, excellent fast delivery, would definitely recommend.
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Posted 10 years ago
Such good service, found them cheaper and faster direct than on Amazon. Free next day delivery in the time between Christmas and New Year all ready for my New Years resolution :)
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Posted 10 years ago
Ordered item one day, arrived following morning. Quick delivery, well packaged. Responded quickly to an email with a query.
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Posted 10 years ago
Great product at the best price. Staff were very helpful and knowledgeable. The only slight hiccup was that I waited in all day for delivery, on the day I was told it would arrive, only then to be told it would arrive the next day. (Wasting two days work!) I guess this was the delivery companies fault? Overall excellent service though.
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Posted 10 years ago
Excellent responses via e mail following my order. Delivery prompt and very happy with my new case. Thanks
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Posted 10 years ago
Fast delivery - item was received the next day and in perfect condition; helpful advice over the 'phone re. stock and delivery times.
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Posted 10 years ago
Thank you, the keyboard was just as described and arrived very promptly.
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Posted 10 years ago
Fantastic product and service. Quick delivery. It is exactly as described, my husband is thrilled with it.
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Posted 10 years ago
This is the first time I've had dealings with your company and will say the price & service for my PSR-S670 was superb especially the quick delivery over the Christmas Holiday.The Keyboard is fantastic and everything I could wish for at this price. I also had to phone your main office for help , the service and advice I received from Laura Fletcher was what I can only call very good customer service. Thanks John Heath. Wallington. Surrey
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Posted 10 years ago
Very quick efficient service
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Posted 10 years ago
Firstly let me say that the price of the guitar I purchased was £10 cheaper than everywhere else, which is a plus, also they offered a free guitar stand, free case for the guitar and a free voucher worth £45 for a set-up on the guitar. for a first time buyer this would be brilliant. But as I personally have no use for a guitar stand ( I have three spare), nor the case as its to be used as a studio guitar, also the set-up voucher only applies if you take your guitar to them for a set up, I live at the opposite end of the country, so taking a guitar to them wouldn't be cost effective. So most of the offers were useless to me. I ordered this guitar between Xmas and New year, they told me that it would be next day delivery ( which it was ) but no confirmation was given until the day of delivery, this was excusable for the time of year. I mentioned this to their on-line expert when purchasing, but he didn't seem interested in doing any deals. Overall at the end of the day a good experience, the price was right and I certainly would use them again. If they had confirmed the delivery date without having to chase them up, they would have received a "Very Good" recommendation.
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Posted 10 years ago
Purchasing a piano as a present for someone is not an everyday experience, well not for me! I found Rimmers music online and used there handy chat service to ask a few questions and also phoned once. Due to the fact I know nothing about pianos and there is such a selection, I was impressed at the knowledge and keenness to help of the staff - it really helped me make an informed decision. The price was good and delivery was the next day (Saturday), I couldn't be happier with the service I have received. I would not hesitate to recommend and will certainly be using there services in the future.
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Posted 10 years ago
Product arrived very promptly. Good price, good communications. Pleasure doing business!
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Posted 10 years ago
i am still waiting on delivery on strings
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Posted 10 years ago
Exactly what I was expecting delivered faster than I thought, and the courier was in constant contact with me.
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Posted 10 years ago
Found the product, found a discount code online for a further 10% off. Had to ring customer services with a query over the delivery as it was Xmas time. Query was solved quickly and product was delivered as informed. Would buy from Rimmers again without question.
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Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews