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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Very Good. Does what it says on the tin!
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Posted 10 years ago
Quick and free delivery. Good service.
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Posted 10 years ago
Great value, fast delivery and excellent communication - thanks guys!
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Posted 10 years ago
Hassle free transaction. Pleasant and helpful customer care. Competitive price and prompt delivery of chosen electric piano in pristine condition. I recommend Rimmers Music.
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Posted 10 years ago
Pleased to get my tremolo harmonicas quickly and well packed. I,ll use you again.
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Posted 10 years ago
Great guitar and good quick service. Top marks from me thank you.
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Posted 10 years ago
Recently purchased a Korg SP280 from Rimmers and I'm pleased to report that the Order was fulfilled to the letter and the price was better than anything on Amazon's site. Very happy.
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Posted 10 years ago
Price was right and the accompanying X-stand & seat with other items made for an attractive package. Next day delivery was also included in the price and the goods arrived true to word by lunchtime!
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Posted 10 years ago
Ordering online I was not advised that my requested delivery date could not be met as some items out of stock. I became concerned when email progress updates mentioned 7 - 10 days wait so called customer services who were fabulous. They found the issue and sorted an alternative solution straight away so my delivery date (needed for a birthday) could be met. Very pleased with service and products.
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Posted 10 years ago
Good service. Would have been 5 stars except the delivery came in the standard box which I didnt expect and my daughter may have realised what she was getting for Christmas!!
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Posted 10 years ago
First it was stated that I would receive my piano next day but this was actually 4 days. Not a big issue. Tracking was easy and very happy with my piano when it arrived. Great prices too.
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Posted 10 years ago
Excellent company to order musical instruments, fast delivery. A rated!
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Posted 10 years ago
Great service.....Thanks
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Posted 10 years ago
The case is good and Rimmer's service is very good. The only fly in the ointment being UPS, the carrier they used. I ended up trying to find a shop in an area I don't know, that shop being the one used as a pick-up point. Still, Rimmer's can't control the service supplied by UPS can they.
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Posted 10 years ago
Great service from the staff at Rimmers - very helpful! Delivery was prompt and the guitar I purchased was packaged securely. Would definitely recommend!
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Posted 10 years ago
Excellent and efficient service, responded to my inquiries promptly and delivered exactly what they said they would! For more detail read on...... Recently purchased a Yamaha Keyboard for my children from Rimmers music. The bundle price for the keyboard, stand and headphones was very competitive so I went ahead an ordered on New Years eve with a delivery date of 5th of January. Ordered online and immediately got the automatic order confirmation which told me I would be informed when the items were out for delivery. By the the morning of the 4th I had not heard anything so used the online form to inquire when the items would arrive. Coincidentally, within 30 mins I received a text informing me that the items were being delivered via interlink and I could arrange delivery options via a link (leave with neighbours etc etc). Later that day I also received an e-mail response to my inquiry as well as the out for delivery e-mail. On the morning of the 5th I got a text giving a 1 hour window in which the items would be delivered by a named driver. The items arrived in the 1 hour window and my children excitedly helped me unpack the new keyboard. We are all very pleased with this purchase and would recommend Rimmers music to anyone. Keep up the good work and keep using Interlink as your courier, they are great too!
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Posted 10 years ago
The guitar case I bought arrived well packaged and on time and importantly fitted my guitar.
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Posted 10 years ago
I purchased a Yamaha Clavinova701 on line. The transaction was very easy and I had good communications by email to confirm everything . The delivery processwas very smooth and the delivery guys were very prompt and efficient. I would certainly recomend Rimmers .
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Posted 10 years ago
Yamaha P-45B Digital Piano Bundle We bought this piano for our two children, who are learning at school on a traditional piano. The keys are great and heavy like a traditional piano and the functions are good too. Fender Frontman 10G Guitar Amp This is a great little amp for my 9 years , it sounds great too
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Posted 10 years ago
Prompt delivery! Just what people need when they order online. Well done !
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Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews