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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Very happy , great product and very quick delivery, I'll come again
Helpful Report
Posted 10 years ago
They were extremely helpful to send texts to tell you what date it would be delivered and also the timings of arrival. They were not annoying with spam either very good service made Christmas shopping easy! Website was very easy to follow, overall very very good. Nothing I can think to improve on
Helpful Report
Posted 10 years ago
Quick service and good communications - many thanks!
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Posted 10 years ago
After much research, I bought the Yamaha YPT 255 keyboard from Rimmers Music at much cheaper price. Delivery time was spot on according to the text updates.
Helpful Report
Posted 10 years ago
After ordering online which stated the item was available we got a refund back before the item was about to be / going to be dispatched as it was not available, no email or telephone contact and left us very close to not getting from elsewhere. Eventually got a call.. Items should not be allowed to be advertised (and was still being advertised on line even after refund when it was not) stating available for immediate dispatch - a poor show!
Helpful Report
Posted 10 years ago
Excellent service and great communication from all at Rimmers Music. Couldn't be happier and wouldn't hesitate to use again.
Helpful Report
Posted 10 years ago
Excellent service - item delivered next working day. Competitive prices and free delivery - can't ask for more than that!
Helpful Report
Posted 10 years ago
i was surprised to rung up and told that whilel the product (a music stand light) I had ordered was out of stock there was a near identical one with a different brand available if I wanted it. I call that good service. It duly arrived and is working well
Helpful Report
Posted 10 years ago
Really wish to thank Rimmers Music for their outstanding customer service. Originally purchased a new U1 Yamaha silent but Yamaha had none in stock till April! Rimmers Music offered me a new Yamaha U1 transacoustic piano instead at an unbelivably fantastic price. Piano arrived 2 days later! What a service! Very happy with the piano. Thanks again!
Helpful Report
Posted 10 years ago
Ordered a metronome. Arrived very quickly and v pleased with service. Haven't tried it yet so hopefully works!
Helpful Report
Posted 10 years ago
I purchased an electric piano this Christmas for my partner. Their prices were very competitive and customer service was 5 star. I would definitely use Rimmers music again when we decide to upgrade to a grand piano.
Helpful Report
Posted 10 years ago
Sorry. Last review was not for your company. Hope this hasn't altered your score.
Helpful Report
Posted 10 years ago
After I placed an order close to Christmas, customer service were superb in ensuring delivery in time. Special mention to Imogen. Would definitely use again and recommend to others.
Helpful Report
Posted 10 years ago
Very good service, speedy delivery on Christmas eve. Sought advice from you before purchase as it was difficult to see the differences between about 3 violin cases with very similar specifications, though the prices ranged quite a lot. The response was very general and did not identify what extra you would get paying the highest price, and made me conclude that the person did not actually know what the differences were, if any. I bought the most expensive one but have been left wondering if the cheaper one would have been just as good.
Helpful Report
Posted 10 years ago
The purchase process was very straightforward, with a well designed web site. Unfortunately, my order was probably about a minute late for the next day delivery deadline of 4pm, so it took 2 days, rather than 1 for delivery. The carrier tracking system is not very sophisticated and there is no way of knowing when in the day your delivery will be made. ( anywhere between 09.00 and 18.00) Other carriers seem to have more precise systems, and perhaps Rimmers could look look at the possibility of improving this aspect of the chain. The Yamaha P115 has been a great hit with the grandchildren, and the record function provided a nice accompaniment to their dance routines. The sound is generally very good, but top A,B,C keys in Grand Piano and Bright Piano modes, seem to produce thuds, rather than a decent note. Otherwise, a very nice addition to the family. Many thanks. Neville Myers
Helpful Report
Posted 10 years ago
The guitar was exactly what my husband wanted for Christmas and he was also very happy with the bag. I did think there was a stand included with the guitar package but maybe this was my mistake.
Helpful Report
Posted 10 years ago
Bought the DM Lite with stool and sticks pack for daughter's Xmas present. Excellent value for money and a good buy. She's a beginner so can't say how long it will last but so far, so good. The beauty of the electronic kit is that it allows headphones to be used which means quieter practicing, good job they were included in the package as I forgot to buy an amp to go with the kit.
Helpful Report
Posted 10 years ago
Keyboard was at the best price I could find and was delivered in good time for Xmas. Thanks.
Helpful Report
Posted 10 years ago
Very helpful and quick service - thanks!
Helpful Report
Posted 10 years ago
I would like information regarding how to connect my IPad to Yamaha P115 please .....I could not find any Yamaha P115 apps in my Apple apps store, why ?? Please help !!!! Thanks. Mr Siawkan Woo.
Helpful Report
Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews