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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Very courteous and professional customer service. Top quality instrument. Very good price. Am very happy to have purchased from Rimmers music
Helpful Report
Posted 8 years ago
Right product and on time, good service, will use again when can't get to the shop.
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Posted 8 years ago
Great deal, great price, easy to order and fast delivery! Couldn't be happier, would recommend and will use again
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Posted 8 years ago
You were very helpful
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Posted 8 years ago
Couldnt get the casio cdp130 big bundle online with rimmers with guaranteed xmas delivery.They put me through to the Wigan store who had one big bundle in stock,we will recieve it thursday.Thankyou you have made xmas for one autistic boy very happy 😊
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Posted 8 years ago
So helpful. Really good customer service.
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Posted 8 years ago
This shop and its staff are fantastic, have been in a few times now and cannot fault anything. The staff are there to help answer your questions but basically leave you be without asking ‘can I help you?’ Which I find very annoying in other shops. When I asked to have a look at a guitar, the gentleman took the guitar down and left me to have a go, he didn’t come back and left me to make a decision. Will definitely return and can not recommend it highly enough.
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Posted 8 years ago
Great product. Great price. Fast delivery
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Posted 8 years ago
The product arrived damaged because the LP7A was cracked. I spent £25 to get it installed. I took photos of the faulty product and within two hours it was arranged to send a preplacement part immediately. It cost me another £10 to install the piano. The customer services team were very professional and handled the problem promply. Although the fault cost me an extra£10 the service was very good
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Posted 8 years ago
Andrew and the team at the Southport store are simply wonderful!
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Posted 8 years ago
Good website, great customer service.
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Posted 8 years ago
I went to their shop in Edinburgh to try a number of the Yamaha digital pianos. The assistant in the shop was very helpful but not intrusive. Bought the Clavinova online and the service was excellent throughout. Very happy with everything.
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Posted 8 years ago
Excellent service, order arrived the next day, even though the website suggested 2-3 day delivery. Exceeded my expectations.
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Posted 8 years ago
Price, service and delivery were first rate.
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Posted 8 years ago
Great service the 2x12 cab arrived in no time. Very happy with it.
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Posted 8 years ago
I was impressed by the speed of delivery from when I placed my order.
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Posted 8 years ago
We ordered a piano online and there was a problem due to the delivery address being different to the billing address. It took a couple of days to get this sorted as technical difficulties meant we could not get through to the online shop. However, once someone did call us back we got the right piano at the original price the following day so thank you very much for that.
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Posted 8 years ago
Easy to use website, quick delivery and good price. What more do you need?
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Posted 8 years ago
Easy to order. Quick Delivery , Musical Instrument good quality
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Posted 8 years ago
Good communication, product well packaged. Happy with purchased item.
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Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews