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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Great customer care. The Rimners Music staff are very polite and helpful. The prices they charge are competitive and I will use them again. I was looking for a piano for a beginner, an electric one seemed to look the best for what I needed. I looked online but it a maze of facts and figures which I found difficilt to work out. I calked Rimners Music at which point I found the staff to be very knowledgeable and helpful. They made sense of all tge facts and figures I previously could not understand. I eventually settled on a Yamaha Clavinova and I am very satisfied with it. Thank you.
Helpful Report
Posted 8 years ago
Have just bought my first electronic drum kit. Rang to chat it over first and received good advice from helpful chap called Jimmy (I think). Then ordered on-line. Delivery was quicker than expected (though first try without warning, but came back next day) - just a couple of days in total. delighted with the product - Alesis Crimson. Can't ask for more.
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Posted 8 years ago
I was given a complete assurance that I'd be called before delivery, and was given a delivery date, for which I took a day off, at great expense. No delivery, no call, repeated assurances everything would be fine, no response to my complaint whatever, and then a repeated attempt to deliver on another day without giving me any warning. This company, if it wants to survive, needs to sort itself out from top to bottom of its customer service and delivery mechanisms, because for me it was a total catastrophe, I would warn everyone against it.
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Posted 8 years ago
The order was sent with a courier called TNT. They do not call before delivery and we made the customer aware of this. As with most couriers a card is posted if the recipient is not in so delivery can be re arranged directly with the courier. This customer refused to ring TNT to re arrange the delivery so we contacted TNT for them to re arrange the delivery day and once again they were not in. The process was repeated again until they were in. This delivery was over complicated by the lack of customer cooperation. Most couriers do not call when they are nearby. We can arrange other delivery services but on low priced items we simply cannot afford them without chargibg extra, this customer did not want to pay any extra for a timed delivery with phone call. This feedback is a little harsh.
Posted 8 years ago
Spot on company cannot fault.
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Posted 8 years ago
Great product at a good price and fantastic delivery options, being able to pick your date at no extra charge. That sort of service is highly valued. Also very helpful customer service on the phone with hardly any waiting time.
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Posted 8 years ago
Did what they said, whay else can I say, reliable.
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Posted 8 years ago
If you need a musical 8nstrument, try this company they are very good.
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Posted 8 years ago
Really helpful anx goid communication
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Posted 8 years ago
Cheap price and fast delivery. Good job.
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Posted 8 years ago
Fast delivery and great service.
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Posted 8 years ago
This is the second time that I have attempted to select items to purchase from your website only to be informed on each occasion that it is not available after they have been advertised for sale. Your website needs to be kept up to date as I have been forced to look elsewhere. You are losing business because of this.
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Posted 8 years ago
The items the customer ordered were products that we stated were available within 7 days. This was not fast enough for this customer. Tjus feedback is not deyailed enough and a little unfair.
Posted 8 years ago
I ordered my piano online which was fairly easy, but I've used easier websites. Arranging a delivery and assembly was a bit of a farce as I was told it would need two weeks notice, which wasn't pointed out when I first enquired about it. Apart from this Rimmers have been very good and I'm a happy customer.
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Posted 8 years ago
The item I ordered was in my hands within twenty four hours after ordering, terrific job, well done Rimmers Music excellent service.
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Posted 8 years ago
I ordered a keyboard on a Monday and it arrived on the Tuesday. Good service.
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Posted 8 years ago
Fast delivery and compyitive prices. I got a Yamaha P45 bundle with everything in it, even a carry bag. All arrived next day safe and sound. I would recommend Rimmers Music.
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Posted 8 years ago
Fast next dat delivery and excellent communication.
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Posted 8 years ago
Arrived next day after ordering online. Exactly has descibed and perfect.
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Posted 8 years ago
cheap price, fast delivery.
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Posted 8 years ago
Rimmers Music really helped me. I am basically tone deaf as they say with no idea of what instrument to get but I knew I wanted to be musical. After much deliberation I decided on a guitar. The chap showed me around the shop and was very accomodating and helped explain to me what I needed. Thank you vwry much for helping me. I now have lessons in your music school above the shop. I can actually play a few songs now.
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Posted 8 years ago
Really cheap price, cheapest I could find ans arrived next day.
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Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews