Login
Start Free Trial Are you a business? Click Here

Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Delivered on time next day with a free gift. Great service.
Helpful Report
Posted 8 years ago
Great service cannot fault.
Helpful Report
Posted 8 years ago
I would recommend this company. They have good prices and fast delivery.
Helpful Report
Posted 8 years ago
This company is amazing. I called them not knowing what guitar I needed for my son. They explained the differences and it arrived next day, well done.
Helpful Report
Posted 8 years ago
Great service anf fast delivery. I woyld recommend Rimmers Music.
Helpful Report
Posted 8 years ago
I ordered a piano from their site and said that will be delivered next working day. Now are 3 weeks past and nothing arrived. I contacted them but nobady give me a solution. Bad comunication . I am very very unhappy with their services
Helpful Report
Posted 8 years ago
This order experienced a manufacturer delay beyond our control. We spoke to this cusromer on the telephone and kept yhem fully informed by email. It appears that our emails went into the customers junk mail. This is something we would not have been aware of. Once again we are sorry there was a delay with this item.
Posted 8 years ago
I have nothing but praise for Rimmer's Music who have a very good all round service on sales ,deliveries and after sales services
Helpful Report
Posted 8 years ago
Excellent customer service, on time delivery and the best price.
Helpful Report
Posted 8 years ago
The Guys at Rimmers are great to deal with! I highly recommend!
Helpful Report
Posted 8 years ago
Great company service and excellent prices.
Helpful Report
Posted 8 years ago
Great company and really fast delivery.
Helpful Report
Posted 8 years ago
Great company and really fast delivery.
Helpful Report
Posted 8 years ago
Fast and effective ordering, and delivery within 1 working day.
Helpful Report
Posted 8 years ago
Fantastic customer service both over the phone and in the shop. I would recommend this company to everyone.
Helpful Report
Posted 8 years ago
Excellent customer service,very helpful and knowledgeable,It was very impressive the wide range of Keyboards,Pianos,Amps and Guitars that are on sale.All in all a excellent experience would certainly highly recommend
Helpful Report
Posted 8 years ago
3rd TIME REINSTATED REVIEW KEEPS BEING REMOVED. I HAVE CONTACTED REVIEWS.CO.UK TO ENSURE THIS REMAINS. Avoid. Ordered a Fender Mustang 2 amp and took the day off work to receive delivery, I then received a notification from DPD that they had not received the package from Rimmers Music. Contacted Rimmers and they said they had no stock, but their website clearly showed it was in stock. They then said Fender had now discontinued the amp, which cost £135 and then offered me the newer amp for £35 extra. After failing to contact me in the 24 hours after placing the order that could have prevented me losing a day of work, and still not contacting me for a total of 38 hours, I feel the offer was simply not good enough. Misleading website advertising stock, poor communication from customer service, leading to my loss of earnings, and an insulting discount offered given my loss of earnings, lost time, and further inconvenience of finding an alternative amp elsewhere. The correct thing to do would have been honour the sale by providing the alternative at the same price I had already paid, and entered contract with Rimmers for.
Helpful Report
Posted 8 years ago
This review is not entirely true. We have display models available as this item is now discontinued. This customer was verbally abusive to staff who are doing thier best. Sometimes we make mistakes but always do our best when this happens to make our customer happy. This person was not a reasonable person, nasty and set on causing as much upset as possible without reasonable cause. We are sorry he is not happy but you cannot resolve issues with people wgo are not reasonable and abusive.
Posted 8 years ago
I have always wanted to play a musical instrument; was thwarted at school when the violin teacher didn't arrive and my parents couldn't really afford a piano (although I am sure my father played). So as a complete novice at the ripe old age of 66 I decided I would try and learn to play the piano;my brother has a Yamaha Clarinova and has been learning for 2 years (he also started late) and two of my grandsons are learning on a standard piano - so I thought well what about me ? I have a good friend who is a professional musician (violin and piano). When I broached the subject she didn't start laughing and said she would teach me. I researched the options on line and with a certain amount of anxiety decided to take the plunge and order a Yamaha Digital Piano. The reviews were all good. I went for a middle range S52 and found the Rimmers' web site. Still unsure whether to invest the money I rang them and asked a few questions - did the piano come flat packed (yes it did); was it easy to assemble (yes it was but it might need 2 people); how did the 'free' lessons work (booklet, CD, online), could they deliver to North West London next day (yes they could); if I ordered today could I defer delivery one day (yes you can on the web site after checkout). So away I went and took the plunge. The piano came as requested. The driver kindly helped me to get it into the room where it was to reside. I unpacked the box (carefully reading the instructions on the lip) and began to assemble the piano by myself. I was slow admittedly, checking a re-checking that I had the correct screws etc. but the assembly didn't take too long and I managed to lift the keyboard (the heavy piece) in place by myself. Very pleased when it slotted onto the dowels and screwed in underneath exactly without any need for adjustment. The piano itself is very smart and sounds great. It has a light touch (even when I am heavy handed) and the enclosed instruction booklet is very good. Perhaps I would have benefitted from some pictures of the position of the keys (as my grandsons have in their tutorial book) and a 'warning' that middle C on an 88 key keyboard is not dead centre but a few keys to the left of centre (I looked this up on the web). Having studied music for a couple of years in my schooldays I was not a complete novice in that respect. I have had the piano now for around 3 weeks and practice for short bursts every day (I do find my left hand particularly gets tired). I can already play 'Ode to Joy' from Beethoven's 9th symphony almost without looking at the music and my wife tells me it sounds fine ! Need to go now and practice again ! Well done and thank you Rimmers. You have made me very happy !
Helpful Report
Posted 8 years ago
Quite simply, from the initial phone call to ask for information to the processing of my order, the whole process was simple and dealt with very effectively by pleasant and helpful members of staff. And the goods arrived just as promised. Will definitely shop with you again
Helpful Report
Posted 8 years ago
Delivery was quick, and prices were cheap for what i wanted
Helpful Report
Posted 8 years ago
The delivery was fast, customer service was helpful! Thank you for delivering my replacement bench so quick!
Helpful Report
Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews