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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Easy to purchase, quick delivery.
Helpful Report
Posted 9 years ago
I ordered from Rimmers two Christmas presents for my brothers. I ordered quite late and was worried that they wouldn't arrive in time however two days after ordering they were at my door. Brilliant service!
Helpful Report
Posted 9 years ago
Quite a responsive postal service
Helpful Report
Posted 9 years ago
Excellent communication, fast delivery and the best value for money. Highly recommend and will use again.
Helpful Report
Posted 9 years ago
Ordered a Yamaha YDP162 digital piano in Rosewood off their website as it was the older model and reduced. Was sent an email saying none in stock but will send the YDP163 current model for the same price! Wow! Arrived in two days. Well packaged and accompanying piano stool lovely match. Highly recommended and would use again.
Helpful Report
Posted 9 years ago
Whist looking for a keyboard we came across the name " Rimmers" this was familiar as we bought our first piano from their store in Blackburn Lancashire about 25 yrs ago. We recalled the excellent advice and service we received from the staff there; in fact I think the chap who helped us choose was Paul? How's that for an ageing brain that forgets lots. We hope the new keyboard provides its recipient with lots of happy times making music. To all the staff at Rimmers Seasons Greetings and all the best in 2017. Sue and Chris Lord
Helpful Report
Posted 9 years ago
Ordering was easy, great range of products. Customer service and communication has been great. However I did order products that said they'd ship in 2-3 days on the website, that I ordered well in andvance of Christmas, to which I've been told they won't arrive till after Christmas now. As these were Christmas presents for my 8 year old daughter, it does some what leave me rather disappointed that I didn't know this before I ordered, else I would have re thought my choices. They did send out one item straight away, that arrived when stated, which was good. Like I say, communication and service has been good as I've been kept informed, but some more up to date info on the website in terms of shipping before hand would have been ideal I think. I'd rather shop with independent stores that on Amazon, but things like this really make a difference when you have to explain to your child why she doesn't have presents. :( Hence why I can't give 5 stars.
Helpful Report
Posted 9 years ago
Good service, good price.
Helpful Report
Posted 9 years ago
Best price I could find on a Yamaha keyboard. The customer service I received was excellent, they kindly arranged a next day delivery when I had mistakenly arranged a post-Christmas delivery date
Helpful Report
Posted 9 years ago
Placed order 2pm 21 December received by noon next day. As so close to Christ mad did not expect to receive till after the holiday. Excellent service would recommend
Helpful Report
Posted 9 years ago
Great service and delivery time, the only thing I was disappointed with is that the box wasn't bagged or wrapped up and the mixer is clearly pictured on the outer box. It was for myself so I wasn't that bothered about spoiling the surprise but on the other hand if a courier spots it or anyone else for that matter they can see clearly what it is , and if someone decides its going 'missing' then yourselves will be out of pocket.. Apart from that I'm very happy with the product and service and I shall be using yourselves again in the near future. Kind Regards
Helpful Report
Posted 9 years ago
I think it was Graham in the office who was really VERY helpful to me, and went out of his way to find my Habd chimes and get them sent to me in time for Christmas. Thank you. They arrived safely. Anne
Helpful Report
Posted 9 years ago
Brilliant helpful and fast delivery
Helpful Report
Posted 9 years ago
I placed an order online which came incorrect, but due to the excellent customer service team Catherine in particular this problem was resolved immediately, great communications ,great service . I will certainly be using them again and would highly recommend. Mr Dale, (Yorkshire)
Helpful Report
Posted 9 years ago
Delivered on time and when i had a small problem it was solved. All in all a very pleasant. Transaction
Helpful Report
Posted 9 years ago
Response to my order and delivery time were very quick. Items were very well packaged and arrived in excellent condition.
Helpful Report
Posted 9 years ago
Fantastic service, easy to order online and delivered next day as promised. Item purchased is excellent very happy with our purchase and service and would highly recommmend.
Helpful Report
Posted 9 years ago
Very pleased with service and flugelhorn had no problems
Helpful Report
Posted 9 years ago
I bought a case for the keyboard I take to various venues when MDing shows and playing for dancing training. The price made it excellent value, it was delivered quickly and with no fuss at exactly the time stated, and it is solid and of good quality. Thanks, Rimmers Music!
Helpful Report
Posted 9 years ago
Great price, replaced part broken in transit straight away. Excellent service.
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews