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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Quick delivery.
Helpful Report
Posted 9 years ago
Well done Rimmers, you warned us that, the Pearl drum kit might not arrive in time for Christmas, you made sure it did, and wow what a quality product it is!!
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Posted 9 years ago
Fast delivery and great communication
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Posted 9 years ago
the price i paid for guitar strings
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Posted 9 years ago
The price was the best, got a free cable and five years guarantee. The customer service was good and the item delivered next working day. Would recommend to friends.
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Posted 9 years ago
Dispatch was a little slow, but item arrived excellently packaged. Email notifications as expected. Product was competitively priced.
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Posted 9 years ago
I bought a Yamaha P255 digital piano with 5 year warranty. When it developed a fault and I couldn't record to USB for more than a few seconds without getting an error message (no fault of Rimmers), and having spoken to Yamaha and tried everything they suggested without success, the piano needed to be returned. Neil at Rimmers, Leyland sorted this for me and when TNT lost my piano, Neil made sure I received a new one promptly. I am happy with the customer service I received and Rimmers honoured everything they said they would do when I bought the piano.
Helpful Report
Posted 9 years ago
Was looking for Roland V drums for Xmas .... found Rimmers on eBay, the price was right but delivery timescales too long for the big day. Went onto Rimmers website on the Thursday before Xmas (about 4pm), ordering was easy, price was right and hey presto by Friday 10am a set of vdrums appeared on my doorstep. Happy kids = happy daddy.
Helpful Report
Posted 9 years ago
Fantastically speedy service...we received our product within 24 hours of ordering - just before Christmas too!
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Posted 9 years ago
From calling them they responded immediately to locating my white baby grand piano.Communicated all details to me,explained the various models and prices . Eventually they located one at a competitive price and explained they could have it delivered within a few days . It arrived complete with everything smack on time !! The guys installed it and my daughter had her Christmas made ! Very happy with everything all round!! Well done Rimmers ,I'd highly recommend you in future!! Thanks M A
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Posted 9 years ago
It arrived in the time stated.
Helpful Report
Posted 9 years ago
Delivery was really quick, which was impressive during the build up to Christmas. Got the item well in good time to wrap ready for the big day.
Helpful Report
Posted 9 years ago
Highly recommend Rimmers Music. Excellent customer service, great deal, and speedy delivery! Thank you.
Helpful Report
Posted 9 years ago
I am impressed with the service. Item was delivered within 1 day and queries resolved immediately
Helpful Report
Posted 9 years ago
I was over the moon with the delivery service! I had to return an item and you arranged a courier next day. I ordered something else and that came next day too which was brilliant but unfortunately it was not what i ordered. It was the wrong colour. I was very disappointed but as it was Christmas eve i could not return it as it was a Christmas present. 4/5 Stars Would of been 5 but still very disappointed about the wrong item being delivered.
Helpful Report
Posted 9 years ago
I ordered this product just a few days before xmas, hoping to make the delivery date. After a couple of phone calls to Rimmers and an e-mail conversation to ensure I was available for delivery, they arranged a time which was convenient to me, even though this was one of their busiest periods. Sure enough the product was delivered as promised, and I must thank the people I contacted at Rimmers who made it possible. Much appreciated!
Helpful Report
Posted 9 years ago
It was delivered when you said my daughter is so happy best Christmas present
Helpful Report
Posted 9 years ago
Easy order process, quick and free courier delivery and very well packaged. Good value for money.
Helpful Report
Posted 9 years ago
Competitive price, really good customer service and quick delivery
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Posted 9 years ago
Telephoned Rimmers before purchase to check if item was in stock. Was phoned back within ten minutes. Placed order of Digital Grand Piano which was delivered 2 days later by TNT. Tracking facility was available and delivery driver helped to carry into house. As this item was ordered and delivered only a few days before Xmas when they must have been very busy I was very impressed with customer service and will definitely use Rimmers again.
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews