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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Excellent advice on the telephone clarifying differences between a couple of keyboards which enabled me to make a decision. Having then made a purchase the item was delivered next day. Outstanding Customer service.
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Posted 9 years ago
Very happy with purchase, delivery and service.
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Posted 9 years ago
Simple, trouble free experience. Received the Digital Piano on the next day of our order and my daughter is extremely happy to have her gift.
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Posted 9 years ago
good price and delivered promptly
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Posted 9 years ago
Have not taken keyboard out box as is xmas prezzie, but arrived when said it would
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Posted 9 years ago
Delivery was efficient, but unpacking the guitar found it was badly damaged. notified rimmers who arranged collection and refunded money within 3 days. I declined to have replacement sent because of this. I would say I found Rimmers service very efficient but let down by this experience.
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Posted 9 years ago
Item as described delivered on time.
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Posted 9 years ago
Quick delivery of the keyboard we ordered.
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Posted 9 years ago
Very good customer service. Thankyou.
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Posted 9 years ago
Delivered goods as requested at time stated
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Posted 9 years ago
My purchase was actually out of stock but my money was quickly refunded and the in store staff were more than helpful in helping me select a slightly better alternative. Excellent guitar and well packaged, arrived in top condition but you'd expect nothing less. I wouldn't hesitate to recommend Rimmers, I'll be back when it's time to upgrade. Thanks.
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Posted 9 years ago
excellent service, excellent value
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Posted 9 years ago
Easy to order and speedy delivery.
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Posted 9 years ago
Item in stock and delivered the next day. Great service.
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Posted 9 years ago
Product arrived extremely quickly and as described.
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Posted 9 years ago
The order was straight forward and delivered promptly.
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Posted 9 years ago
Extremely happy with the whole process, excellent prices, next day delivery and most important friendly and helpful staff. Feel completely reassured with a great company.
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Posted 9 years ago
Very knowledgable and helpful staff. Purchased Yamaha guitar great deal and price
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Posted 9 years ago
Finally set my new piano up and couldn't be more happy. The piano was packaged really well so no problems with damage, The delivery was fine. the only draw back was it was delivered by TNT and they don't have a delivery time slot so had to spend the whole day in waiting. Once it arrived it was really easy to put together and the product looks great once in position. I was really pleased on the standard and quality of the stool. The headphones are basic and didn't have the wow factor the other two items gave but still fine. The piano plays great and would recommended to anyone.
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Posted 9 years ago
It's soon delivered, and the piano was perfect, children are very happy with it.
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Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews