Dear Mr Mcghie, thank you for using our services and for leaving a review of our company online as this helps us to monitor and improve our service for the future. We acknowledge that customers generally come to our company with repair work in which they wish to be completed as soon as possible so it is brilliant to hear that you consider our response to be prompt and that you found our engineers work to be completed in a professional manner. Please do consider using our services in the future for any of your repair needs as we will be more than happy to assist you. Best Regards, Fergal
“I would have liked an email confirming the job had been booked, other than that the service was great, on the phone and in person from the engineer. Thanks!”
Dear Mr Watts, thank you for using our services and for leaving a review of our company online as this helps us to monitor and improve our service for the future. Firstly, i would like to apologize that you failed to receive a confirmation that the job had been booked and we will pass your feedback onto the relevant departments to ensure this does not happen in the future. On the other hand it is brilliant to hear that the actual service from both our contact center and from the engineer was great as we always aim to make the process, from booking the job through to job completion, as easy as possible for our customers. Please do consider using our services in the future for any of your repair needs. Best Regards, Fergal
Dear Mr Smitheman, thank you for leaving a review of our business as this really helps us to monitor and improve our services in the future. We understand the high standards that customers have with our service and it is pleasing to hear that you found our service to be outstanding and have rated us to highly. Please do consider using our services in the future for any of your repair work requirements. Best Regards, Fergal.
Dear Mr Slack, thank you for leaving a review of our business as this really helps us to pass feedback throughout our business and improve our services for the future. All of our engineers have a minimum of 5 years experience and so it is brilliant to hear that as well as being professional, you considered our engineer to be efficient and friendly! Further, we appreciate that speed is vital with repair work and we're pleased that you were happy with the response time for your repair work. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.
Dear Mrs Raymond, thank you for taking time to leave a review of our business online as this helps us to both monitor and improve our service in the future. We appreciate that customers rely upon the response time of our service for their repair work and so it is pleasing to hear that you were very pleased with the speed and efficiency of our service. Please do call us for any issues that may occur and we will be happy to assist you under your Care Plan cover! Best Regards, Fergal
Dear Mr Bloodworth, thanks for leaving a review of our business as this really helps us to monitor and improve our services in the future. We understand that customers come to Rightio with repair work in which the require to be dealt with promptly and it is subsequently great to hear that you were pleased with the responsive nature of our call out! We really appreciate that you will consider coming to Rightio in the future for your repair work needs! Best Regards, Fergal.
“Bath tap problem I couldn't fix myself, found "Rightio" online and gave them a try.
Telephoned them this morning, instant response to say could visit this afternoon.
Plumber telephoned at 3.30pm, arrived by 4pm and problem fixed by 5pm.
All very clean and tidy and bill paid by card so excellent service throughout.
Well impressed, will know where to go next time for plumbing work.”
Dear Mr Parratt, thank you for leaving a review of our business online as this helps us to pass feedback throughout the business and to improve our service for the future. We understand that customers come to Rightio with repair work that the want completed as soon as possible and so it is great to hear that we were able to attend your property and fix the bath tap issue promptly. Also, we aim to make the process of booking a job to job completion as easy as possible so it is encouraging to get feedback that the service was excellent throughout and that you were impressed with the card payment service. We really appreciate that you will consider Rightio for your plumbing work in the future and would like to let you know that you can also call us for any work regarding; gas, electrics, locks or drainage! Best Regards, Fergal
Dear Mrs Dipkaur, thank you for taking time out of your day to leave a review of our business as this helps us to monitor and improve our service for the future. All of our Rightio engineers have a minimum of 5 years experience so that they have the ability and experience to work to a very high standard so it is brilliant to hear that as well as considering the engineer to be professional that you also found them to be polite. Please do consider Rightio in the future for any of your repair needs. Best Regards, Fergal.
Dear Mrs Parry, thank you for leaving a review of our business as this helps us to monitor and improve our service in the future. Firstly i would like to apologize for any communication breakdown that may have occurred in the booking of your job as we always aim to make customers aware of the time of the engineers arrival however sometimes this doesn't work due to the nature of the engineers previous job. However, it is great to hear that once then engineer had attended that the completion of the work was satisfactory! Please feel free to contact Rightio for any future repairs that you may require under your Care Plan. Best Regards, Fergal
“Thank you for the help. The engineer was very friendly, helpful and knowledgeable. Communication with the team was quick and easy. I really appreciate the timely updates and callbacks.”
Dear Mrs De Jongh, thank you for taking time out to leave a review of our business as this helps us to pass feedback throughout our organization as well as to help us to improve our service in the future. We always aim to make the whole process from booking to job completion as easy as possible and so it is brilliant to hear that both the communication from our contact team and the job itself were quick and helpful; we will be sure to pass on your kind words to the engineer and contact team! Please do consider using Rightio in the future for any of your repair needs, Best Regards, Fergal.
Dear Mr Cockrell, thank you for taking time out to leave a review of our business as this really helps us to monitor and improve our service in the future. It is brilliant to hear that our engineer who repaired your boiler was very professional in their workmanship and their approach to you as a customer and we will be sure to pass on your kind words! Please do consider using Rightio in the future for any of your repair needs, Best Regards, Fergal.
Dear Mr Davidovitz, Thank you for leaving a review of our business as this really helps us to pass feedback throughout our organization as well as to improve our service in the future. All of our engineers have a minimum of 5 years experience so it is brilliant to hear that you found Jamie's service to be to a good standard. Please do consider using our services in the future for any repair work that you may require, Best Regards, Fergal.
Dear Miss Papp, thank you for taking the time to leave a review of our company online as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience and it is very pleasing to hear that as well as completing the work to a high standard that you also found the plumber to be very friendly. Please do consider using Rightio for any repair work that you may require in the future. Best Regards, Fergal.
Dear Mrs Wilson, thank you for leaving a review of our business online as this really helps to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience so that they are able to complete work to a high standard and it is encouraging to hear that you consider our engineer to be quick, clean and trustworthy! Please do consider using Rightio in the future for any repair work that you may require, Best Regards, Fergal.
Dear Mr Pouton, thank you for leaving a review of our business as this really helps us to monitor and improve our services in the future. It is great that our engineer was able to attend during the allocated time slot and that the price of the job reflected the price in which was previously agreed which meant that you were happy with the outcome of the work. Please do consider using our services in the future as we will be more than happy to assist you. Best Regards, Fergal.
Dear Mr Abbott, we really appreciate when our customers leave reviews online as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience and it is great to hear that as well as being happy with the job completed that you found the engineer to be friendly and efficient. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.
Dear Miss Sequeira, thank you for leaving a review of our business as this really helps to monitor and improve our services in the future. All of our engineer's have a minimum of 5 years experience and it is great to hear that you considered our engineer to be fabulous. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.
“The engineer arrived promptly and worked diligently to undertake the repairs. He went beyond the call of duty in sourcing the out of the ordinary parts that were needed. The charge was reasonable considering the amount of work needed. Would recommend this company.”
Dear Mr Nicholls, thank you for taking time out of your day to leave a review of our company as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience in order to complete work to the highest of standards and it is therefore brilliant to hear that our engineer was able to arrive promptly and diligently undertake the repairs. Also, our engineers don't charge for any time spent collecting parts which means that we only charge for the time that is spent on the job. We really appreciate any recommendations and please consider using our services in the future. Best Regards, Fergal
Dear Mr Lovell, we really appreciate that you have taken time to leave a review of our company as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience and it is therefore brilliant to hear that you consider our engineer to be 'very good' and that they completed a 'great job'. Please do consider using Rightio again in the future for any of your repair needs as we will be more than happy to assist you. Best Wishes, Fergal.
Dear Mrs Trott, thank you for leaving a review of our company online as this helps us to pass feedback throughout our company as well as to improve our services in the future. All of our engineers have a minimum of 5 years experience and it is therefore brilliant to hear that you found our engineer to be extremely professional and courteous when completing the repair work. Please do consider using Rightio in the future for any of your repair needs, Best Regards, Fergal.
