“Our engineer was called Mike and his assistant was called Jay. They listened to what we had to say concerning our problem. Mike made several suggestions and after listening carefully to him decided to take up the option of making our taps easier to turn on. They were both courteous, easy to talk to and technically very knowledgeable.”
“He was polite. Really helpful and pleasant. Explained what needed doing and after the job was completed showed me the rusting part that was replaced. I felt very confident in his ability to do the job.
As far as the company is concerned, I was very happy with the charges and the job was completed in the hour. I had been quoted by a few other plumbers £80 call out, plus £80 for labour, plus any parts that would be needed.
I am coming back as a plumber!!!”
“Very professional, clean and tidy job. I was well informed by the call staff and notifications. Friendly and happy engineer. Will defiantly recommend Rightio to my friends and family. 10/10 Thanks.”
“The company were very professional keeping me informed from booking to when the Plumber would arrive. The plumber was very polite and knowledgeable. He explained everything in away I could understand and showed me what he meant.”
“The engineer came and shown where the boiler was situated and got on with the job. After completing the job explained the problem fixes and issued a warning notification regarding the Flu as it is not clamped as it should be. The heating is know up and running fine. He also told me the water pressure can fall low a few times a year.”
“Fahood the electrician was excellent polite, pleasant to talk to. He fixed the cooker hood perfectly & left everything tidy. I definitely will ask for him again, if needed. Steven the operator was also very good& informative.”
“Excellent service, less than 3 hours between my initial call and the arrival of a smiley faced engineer. Cistern valve replaced in 20 minutes and off he scooted to his next job. Can't praise the engineer highly enough. No chatting, no time wasting and straight to work like a dog at hot chips. Polite, agreeable and knowledgeable. Bit taken aback by the labour rate but the quality of the service justifies it. Wouldn't hesitate to call Rightio again. Cheers, Bob.”
“Very friendly. And explained what was happening the whole way through. Would recommend you to any other person requiring a plumber A very happy customer 😄”
“Second time I have used this service and both plumbers have been great. This visit the plumber was quick, clean and really pleasant.
An excellent service from the call centre but especially the plumber.”
“Very prompt and quickly sorted the leak. It was helpful to have good communication by text and phone to let us know when the plumber would come.
It was less than an hour between my first contact and the job being completed”
“Came to my rescue . Great service fast and understanding. Daniel was a star he was faced with a difficult fix. He just reassured me and got it sorted. A nice young man who was extremely kind and knowledgeable. Would definitely use again.
Mrs Hazel Donnelly”
“Absolutely delighted with the response time from your engineer.
He was extremely efficient, and the finish provided is outstanding.
I hope that I do not require to contact you again in similar circumstances, however, if I do, I will have no hesitation in calling.”
“The enginear was helpfull and efficìent and completed the job.He was avery nice person and helpfull.
A job well done
Clean and tidy and avery satified customer.”
“Rightio; Service was prompt very pleasant engineer explained and fixed the problem. He was courteous and I definitely would have this plumbing service back again.thank you 👍 R Sandison”
“A pleasant and polite person who kept me informed of the work progress at all times. On completion of instalation, he showed me how to remove the seat for cleaning and how to tighten the securing nuts. He left the bathroom clean and tidy on completion.”
“Very helpful, friendly chap who put me at ease straight away. He got to work and sorted out the problem with my door quickly and very professionally. I even asked him to open a very difficult jar of beetroot for me and he did so, no problem!!
Many thanks”
