“When I rang I was treated with courtesy and efficiency and was surprised at how quickly they were able to help. The engineer arrived when they said he would and quickly diagnosed the problem and was able to fix it. He was very helpful and friendly.”
“Very helpful plumber and knew his bit, had the job done fast, he knew exactly what was the problem. He checked for any other problems before he left. Very polite plumber because I can get annoying sometimes. Thanks, Rightio keep up the good work. Appreciate everything you have done for me.”
“"Really efficient service right from the start.
My call was answered quickly, staff asked exact what I wanted and where I am (I live in a ‘new build’ and so my address is not yet on all sat - nav systems) and were clear about the cost.
I knew the name of the electrician who was doing the work; he called me to let me know he was on his way.
The electrician was polite, friendly and professional and did a really good job.
I would certainly recommend.
"”
“"Philip the engineer phoned (as promised) 20 minutes before arrival. He was polite, smart & friendly. I was happy to have a plumber that obviously knew his trade. He looked at the job that needed fixing. Told me that wasn’t anything too serious & I didn’t need any expensive replacement parts. He completed the work in a pleasant & efficient manner.
How lovely it is, in this day & age not to feel as though I have been ‘Ripped Off’.
Thank you Philip for your work this morning!"”
“Superb efficient work and repair explained well by Faroos who repaired my cistern handle. Excellent work all done within an hour of my phone call to report it. Thank you Kenny”
“Should have come the same day but the engineer was not in the area and his work hours would have been over so it was the people who allocate the jobs who were at fault .Was extremely happy with the engineer who came and his work”
“Hi just a wee note to say that your man did an excellent job on my garage repair and got to the bottom of the trouble and gave me back my electricity and I’m very grateful for the time he put into the job. Many Regards a very grateful Customer”
“Absolute brilliant service, called in morning electrician Hayden was here at approx 11.15, very polite connected my mirror in bathroom, chased wires into wall, connected a bedroom light and left job clean & with no mess.
Would definately use this service again.”
“So impressed from the get go. Your team is a credit to your company Their customer service is amazing and second to none and having been a retail store manager I know what I’m talking about WELL DONE all of you I shall endeavour to make people aware of this incredible service 👏👏”
“Plumber friendly, listened to my problem, assessed it, repaired it within 15 minutes of arriving, didn’t have time to finish his cuppa I’d made him. Job left tidy. No problems at all.”
“Had every confidence in Bill. He talked me through everything and made sure I understood problems and implications. Offered suggestions and forward plan to ensure our home is safe and to cover future maintenance.”
“Came out within 90 mins to fix an issue with hot water tap running constantly. Engineer Jonathan) was very professional, very polite and kept us up to date with progress during the visit along with an action plan for next steps. Thank you”
“Michael did a fantastic job in my house ,he found the fault,and my made my house safe,he had lot of compassion in the work he did,excellent work well done ,Elizabeth walsh”
“I was impressed by the speed of response to my request and the way in which the job was set up.
The engineer was very efficient and affable, and coped well with the difficult access.”
“The response is immediate, everyone (people on the phone and the plumbers) are very kind and attentive. We get updates via text, email and phone calls, impossible to miss!! Everything is tracked and traced and we are very happy with the service. Thank you very much!!”
“After being badly let down by a different plumber, Rightio ticked all the boxes. Very easily organised, we were kept informed every step of the way, our plumber turned up on time, job completed efficiently, he left everything clean and tidy. He was polite and pleasant. Well done Rightio!!!”
“Wajid, was excellent. He contacted me before arrival, with his estimated time. Respected my property inside and out. Explained everything to me again before staring the repair, so I knew exactly what he was going to do. He quickly completed it, demonstrating that the repair had been successful. I would thoroughly recommend Wajid. Please give him my thanks again.”
