Name: Rightio
Rating: 4.77

“Fast friendly and got the job done well! What more could I ask for”

Posted 6 years ago

Dear Miss Verhagen, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our fast and friendly response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Good work done in a timely fashion”

Helpful Report

Posted 6 years ago

Dear Mr Burden, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor our service and improve for the future. All of our engineers at Rightio have a minimum of five years experience to ensure that they can complete repair work efficiently and so it is very pleasing that our engineer was able to complete the works in a timely fashion. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient response to our request for a boiler service, thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Brown, we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this really helps us to monitor the service that we provide as well as to improve for the future. At Rightio, we are very aware of the importance of our response time to our customers call in terms of job satisfaction and it is very pleasing that you found our response to be quick and efficient for your boiler service. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Good and quick service. I would recommend it to friends and family”

Helpful Report

Posted 6 years ago

Dear Miss Lopez-Burgos, we would like to firstly offer our thanks for choosing Rightio for your repair work needs as well as for leaving a review of our company as this helps us to monitor our service and improve for the future. As a company we have a minimum requirement of each engineer to have five years experience to ensure that they can complete repair work to the highest of standards and so it is very pleasing that our engineer was able to provide you with a quick and satisfactory service. We really appreciate any recommendations for our service as this spreads the word about our company and please do call if you require repair work in the future. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient work carried out by a very pleasant engineer. We will use you again.”

Helpful Report

Posted 6 years ago

Dear Mr Lambert, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers inquiry and so it is very pleasing to receive your feedback that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Gavin was fantastic! He was very professional and courteous and explained everything to me very well. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Wallis, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. We are very proud of our experienced and friendly engineers who always go above and beyond with their service and so it is great to hear that yet again, Gavin, was able to offer a professional and courteous service as well as being able to explain everything to you throughout. We would really appreciate it if you would consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Great if you're happy to have cold water for 4 weeks. Charged a ridiculous amount to look at the boiler then never did the repairs they suggested no matter how much badgering. Took the loss and went for an honest plumber. Found out after they were charging twice as much anyway.”

Helpful Report

Posted 6 years ago

“Had my boiler serviced by Kevin who was very thorough and also put my mind at ease regarding a few things I wanted to ask about. Would definitely recommend him and of course Rightio”

Helpful Report

Posted 6 years ago

Dear Mrs Svensson, we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve our service for the future. At Rightio, all of our engineers have a minimum of five years experience to ensure that they have gained enough on-the-job experience to provide them with extensive practical knowledge and so it is pleasing to receive your feedback that our engineer, Kevin, was able to thoroughly service your boiler whilst putting your mind at ease my offering advise to your queries. We really appreciate any recommendations and would be more than happy to complete any repair work for you in the future should it be required. Best Regards, Fergal

Posted 6 years ago

“Very fast response time, delighted with service provided, the engineer could not have been more helpful. Thank you Roman and thank you Rightio!”

Helpful Report

Posted 6 years ago

Dear Mrs Lemon, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio, we are very aware of the importance of our response time to our customers call and so it is pleasing that you found our response time to be very fast and that you were delighted with the service provided. Moreover, all of our engineers at Rightio have a minimum of five years experience to ensure their job knowledge which makes it even more pleasing that you found our engineer helpful and that you were delighted with the service provided by Roman. We would appreciate if you would consider using Rightio for your repair work needs in the future as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Great service. Job was delayed a day, but Rightio kept me updated to when an engineer was en route. Quick job in the end, but kept me informed of what to do moving forward if the problem isn't solved.”

Helpful Report

Posted 6 years ago

Dear Mr Nortcliffe, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this allows us to monitor the service that we provide as well as to improve for the future. Our dedicated contact center is home to our fully trained Rightio representatives who are on call to book in your work as well as to keep you informed throughout the process of your job which makes it brilliant to receive your feedback that although the job was delayed, we were able to keep you updated alongside the engineers arrival time as well as what to do moving forward if the issue returns. Please do consider using Rightio in the future if required as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient, good communication. I had requested to pay using a Purchase order, somehow it ended up that I would have to use a credit card but this was rectified quickly.”

Helpful Report

Posted 6 years ago

Dear Mr Nuth, we would like to thank you so much for choosing Rightio for your repair work needs as well as for leaving feedback of our company online as this helps us to monitor the service that we provide as well as to inform our service for the future. Our dedicated contact center is home to our fully trained Rightio representatives who are quick and efficient whilst providing good communication throughout the process of your job. Moreover, we would like to apologize for the miscommunication in terms of payment through a purchase order however it is pleasing that we were able to rectify this quickly. We would really appreciate if you would consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“I have to say that it was a great service, very easy to use and Peter, the plumber was really quick, effective and friendly.”

Helpful Report

Posted 6 years ago

Dear Mr Shephard, thank you for using Rightio for your repair work needs as well as for taking the time out to leave a review of our company online as this helps us to monitor our service and improve for the future. We are extremely pleased that you were so impressed by the service that our engineer, Peter, provided you during the works carried out at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Will use this service again”

Helpful Report

Posted 6 years ago

Dear Mr Rowley, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years of experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services and will use our company in the future! Best Regards, Fergal

Posted 6 years ago

“The service was excellent, plumber arrived on time, did the work. Charge for an emergency call-out not unreasonable. Would use again.”

Helpful Report

Posted 6 years ago

Dear Mr Rich, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the excellent quality of the work completed as a result. Moreover, we consistently keep our prices aligned with the industry average and so it is also pleasing that you found the charge for the emergency work not unreasonable. We would appreciate it if you would consider contacting Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Professional, efficient and friendly service throughout; would definitely use again.”

Helpful Report

Posted 6 years ago

Dear Miss Finch, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our efficient response and the quality of the service which was completed in a professional and friendly manner throughout. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“After being disheartened by some plumbers we had contacted for, what we felt, was a reasonably small job, it was great to find someone who agreed to come the next day, and then came on the same afternoon. We have found it was good to have someone knowledgeable, keen and reliable. Your number will be on our kitchen board for any other problems. Many thanks.”

Helpful Report

Posted 6 years ago

Dear Mrs Woolmington, thank you for using Rightio for your repair work needs as well as for leaving a review of our company as this can help us to monitor the service that we provide as well as to improve for the future. Although you were disheartened by other plumbers that you had contacted i am extremely happy that you landed on Rightio and that we were able to attend on the same afternoon with a knowledgeable, kind and reliable engineer who completed the works. We appreciate that you will keep our number for any future repair work and please done hesitate to contact us in the future. Best Regards, Fergal

Posted 6 years ago

“Workmanship good, speed of service good I would certainly use you again.”

Helpful Report

Posted 6 years ago

Dear Mr Foster, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. All of our engineers at Rightio have a minimum of five years experience to ensure that they have the relevant on-the-job experience to complete repair work to a high standard and so it is very pleasing that you found our workmanship and speed of service to be good! We would appreciate if you would use our services again in the future and we will be on call 24/7 for you if and when required. Best Regards, Fergal

Posted 6 years ago

“Good job done straight away, very good plumber!”

Helpful Report

Posted 6 years ago

Dear Mr Claire, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“The engineer was great, very efficient and solved the problem quickly. Only lose a couple of marks because it was logged as an emergency but took an hour and a half before he got there. Otherwise, excellent service”

Helpful Report

Posted 6 years ago

Dear Mrs Rofsiter, thank you for choosing Rightio for your repair work needs whilst taking the time out to leave a review of our service which gives us transparency over the service we provide. All of our engineers at Rightio have a minimum of five years experience to ensure that they have the relevant on-the-job experience to deliver a high quality service which makes it pleasing to receive your feedback that you found you found our engineer to be great, very efficient whilst solving the problem quickly. We would like to apologize for the slight delay in our engineers arrival as sometimes extenuating circumstances can arise however we hope that you can use us in the future so that we can attend to you more promptly. Best Regards, Fergal

Posted 6 years ago

“Efficient and prompt service - could not ask for more so many many thanks to your engineer and to Alex for a very professional and kind service. xxx”

Helpful Report

Posted 6 years ago

Dear Mrs Allen, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio we always aim to ensure that we are able to attend to our customers calls as efficiently as possible through utilizing our extensive engineer network and so it is encouraging to receive your feedback that you found our service to be efficient and prompt with our engineer, Alex, providing a very professional and kind service. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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