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The Retirement Desk Reviews

5.0 Rating 948 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
The whole procedure was extremely easy. As I started receiving information about my pensions and began reading up on what I wanted I found the whole thing very daunting. But The Retirement Desk made it so easy and within a week or two the pension was set up and ready to go. They listened, advised and then gave me my best options it was just so simple. I will certainly be telling my friends and colleagues to use The Retirement Desk.
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Posted 6 years ago
Using the retirement desk was quick and easy Lisa O'Beirne was fantastic would recommend the retirement desk to anyone, big thank you to all,
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Posted 6 years ago
I found the consultant Kay very helpful and she explained my options very clearly.
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Posted 6 years ago
Thank you for arranging my pension. Everything was handled efficiently and Kay kept me involved at all times.
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Posted 6 years ago
I used The Retirement Desk to manage one of my retirement plans and had 5 star service all the way. Wendy always kept me in the loop with everything she did first by phone (when she could reach me) but also by email. Although I had not heard of the company prior to contacting them (who does before retirement) I would definitely recommend them to anyone in need of assistance.
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Posted 6 years ago
All matters handled, quickly, professionally and courteously. Excellent service!
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Posted 6 years ago
All the paperwork was correct and easy to fill in and i was kept informed all the way throughout the process very pleased
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Posted 6 years ago
Brilliant service, really helpfully at all times, would certainly use again.
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Posted 7 years ago
FROM THE FIRST CONTACT WITH KAY MARTIN I KNEW I HAD MADE THE CORRECT DECISION . ALL MY WORRIES DISAPPEARED SHE KEPT ME UP TO DATE ALL THE WAY THROUGH THE PROCEDURE .I WILLIN THE FUTURE RECOMMEND THE RETIREMENT DESK . I DO HOPE YOUR COMPANY REALISE WHAT AN ASSET KAY MARTIN IS
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Posted 7 years ago
Lisa and her team were excellent at processing our retirement fund we were updated every step of the way the service was prompt polite and professional we would highly recommend Lisa to our friends and colleagues in the future thank you
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Posted 7 years ago
Excellent Service, Wendy updated every step of the way to completion. Smooth and friendly transaction that inspires confidence
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Posted 7 years ago
Lisa O'Beirne at the Retirement Desk was very helpfull and gave me several options to look at with no sales pressure. After making my decission, all documents were received promptly and she made sure that I received communication at every stage. Everything ran smoothly and I have now started receiving my pension.
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Posted 7 years ago
I cant praise highly enough the friendly and helpful assistance I received from Wendy at The Retirement Desk. She contacted me regularly with updates so that I was always aware of the progress of my application and helped to make the whole process painless!
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Posted 7 years ago
I would like to say a big THANK YOU to Lisa O’Beirne for the excellent service she provided throughout the process. From the initial telephone call through to completion, Lisa kept me informed & updated with regular calls & emails. Having Lisa deal with my existing providers was a godsend and I would definitely recommend both The Retirement Desk and especially Lisa to anyone about to look at their pension options.
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Posted 7 years ago
Just like to say very happy with the professional service I received from Lisa at the Retirement Desk, from start to finish she kept me in touch with what was going on. She told me of options available and left it with me, so I could decide, never putting me under any pressure to make a decision. Will definitely use again, and will reccomend to my husband when he needs advice.
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Posted 7 years ago
Kay Martin's help and advice was provided in a friendly, courteous and most professional manner, resulting in a speedy solution that was just right for my needs. From start to finish, I received regular updates, and everything was explained to me in a straightforward and readily understood manner - no jargon or acronyms at all!! And ALL my questions were answered. The Retirement Desk made this a painless transaction - everything was done for me, even down to supplying a prepaid recorded delivery envelope for sending my documents. I thoroughly recommend The Retirement Desk.
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Posted 7 years ago
Found this company to be extremely helpful, professional and attentive. Lisa, Wendy and Kay are first class employees who are a credit to your team. I would have no hesitation in recommending them to my friends and family. I would like to thank you very much for your service help above and beyond.
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Posted 7 years ago
What can I say about the excellent service I received from Wendy.... nothing was ever too much trouble for her, even answering with great speed my many questions while setting up my plan and keeping me in the 'information loop' all the way. I have nothing but praise for Wendy (and the team) - in fact so much so that I have asked them to set up another plan for me This is a genuine review from a genuine consumer of the Retirement Desk services - I was nervous at the start as there is a lot of press about annuity/pension scams etc but after my own research and the Government Pension Wise advice then I choose the Retirement Desk and this was, as it all turned out, a great decision. I would highly recommend you put this team at the top of your list if you have a retirement need coming up … they really are very good! Finally, A Merry Xmas and a Happy & prosperous 2019 to you all!
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Posted 7 years ago
Excellent service throughout. Lisa kept me updated every week & solved any problems that were thrown at us. Thank you.
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Posted 7 years ago
Very speedy responses to my questions and a good service provided
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Posted 7 years ago
The Retirement Desk is rated 5.0 based on 948 reviews