Repair Aid London Ltd Reviews

4.63 Rating 82 Reviews
90 %
of reviewers recommend Repair Aid London Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Repair Aid London Ltd Reviews

About Repair Aid London Ltd:

Repair Aid - the single solution for your appliance repair problems. We offer affordable appliance repair service in London and the surrounding areas. There is absolutely no call out charge and furthermore all repairs are guaranteed for 12 months - parts & labour.

Visit Website

Phone:

0207 183 6944

Email:

office@repairaid.co.uk

Location:

152-160 City Road

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Anonymous
Anonymous  // 01/01/2019
The visit was great- Dan arrived slightly early - which was amazing. Respectful of distancing and covd precautions, he was totally organised and efficient and carried out the work perfectly - no mess or disruption. I will definitely use this service again and totally recommend it!
My appointment was booked for the day after I called but they had a cancellation so came the same day and the engineer (forgot his name!) was really friendly and gave me tips on how to prevent my filter being blocked in the future.
Efficient but a bi gruff, probably due to language issues. They could have covered my job before they started.
Dear Chris, thank you for sharing your feedback. We always aim to learn from our customers' experience and improve our services. We are glad to know that we have efficiently helped you with the repair.
I've used Repair Aid a few times now and they are great. There is a debate about whether to replace or repair as the costs are sometimes comparable....but in the move to reduce carbon emissions and the amount of stuff we dump, perhaps we should be looking back a few generations who always repaired things....
Dear customer, thank you for the kind words, it's great to know that we have managed to help you throughout the years. We always aim to meet our customer's expectations and to provide them with all the options we can offer, so they make an informative decision on what the best way to proceed is.
Professional and efficient.
Dear Max, thank you for the kind words, we are glad to hear that you are pleased with the service provided! Thank you for choosing our company!
very efficient and helpful on phone and in person
Dear Madeleine, we are very happy to hear that we have managed to help you with your appliance repair. Thank you for choosing our services!
Fantastic service as usual. Easy booking and speedy call out. Found them online after our dishwasher started to malfunction, transparent and easy pricing, and very knowledgeable staff throughout booking and on the job. Didn’t hesitate to use them again or bother researching another company when our washing machine broke down. Highly recommend.
Dear customer, thank you for the kind words, it's always great to hear that our customers are happy with the service we have provided and we are pleased to know that you would use us again and recommend our company. Thank you for choosing us!
Efficient
Dear Fabio, thank you for the kind words and for choosing our company.
Cannot recommend your company more highly - engineer came at expected time - was professional and knowledgeable- immediately diagnosed the problem and sorted it efficiently - it was an extremely fiddly job to my washing machine, which required removing the "stacked tumble drier" before he could even start, but this was all carried out without complaint and with great competence.
The office staff were also proficient and I considered the callout fee to be reasonable - the fee was not taken until the job was completed.
I would most certainly use them again for any repairs to electrical kitchen appliances .
Dear Helen, thank you for the lovely words. It's always great to hear that our customers are happy with the service we have provided. Thank you for choosing our company!
Very professional and technician was excellent - first class all round
Dear Stephen, thank you for the kind words, we will make sure to pass them to the engineer who has attended. Thank you for choosing our company.
A Repair Aid workman came last week and installed a new rubber collar (if that's the term?) in my washer. It is now working perfectly, and I am very happy with the work, even though it wasn't cheap! (£80 call out charge for his first visit, and another £80 or so for coming again to install the collar) - but hopefully well worth it.
Dear Susanna, thank you for your feedback and for choosing our company. You can always rely on us!
Easy to use. Good instructions. I would recommend the product
Dear John, thank you for the kind words and for choosing our company. It's great to know that you are happy with the service.
Booking was easy and the price was great - the engineer was also a wonderful guy. However the slot given was between 12-6 and to call 30 minutes beforehand. I got a call at 5.58 saying he’d be there in a few minutes. He then went to the wrong address. It was really a problem for me as I was working with a client and couldn’t plan ahead because he just suddenly appeared, which was an suddenly really inconvenient. A phone call takes seconds and as I see it they didn’t keep to the slot.
Dear Christopher, thank you for sharing your feedback. It's important to us to know how we can improve ourselves so we can provide the best service possible. Your experience will be taken into consideration and we will take the needed actions to avoid such situations for future.
I am very pleased with how the repair of my washing machine was done. Your engineer was very professional and polite. From my first call until the end, everything was at the highest level. I will recommend you to anyone who needs a repair.
Dear Zorka, we are glad to hear that you are happy with the engineer who attended and with the service provided! Thank you for choosing our company and stay safe!
Washing repair man was efficient friendly respectable i was very very happy
With the service given, I would definitely recommend you to family and friends
Thank you for your prompt response.

Keep safe

Regards
Yvonne Parkinson (happy customer)
I was most impressed with Engineers knowledge and his ability to politely give me the correct advice for the longevity of my Washing/Dryer machine.
Excellent service all round.
Dear Andrea, thank you for the lovely words, we will make sure to pass them to the engineer. We are glad to hear that we managed to meet your expectations!
Excellent job.
Dear Alan, thank you for the kind words and for choosing our services!
Great service. Very polite engineer arrived on time and called half an hour ahead to confirm. He fixed the problem and also cleaned the filter. No extra charges. Would recommend.
Dear Rachael, thank you for the kind words, we will make sure to pass them to our engineer as well. It's great to know that you would recommend us!
very good service
Dear Lauri, thank you for the kind words and for choosing our company!
Helpful, efficient and pleasant staff when I called and booked the repair. Prompt, efficient and effective service. Thank you.
Dear customer, thank you for the lovely words. It's great to hear that you are happy with the service provided!
Repair Aid London Ltd is rated 4.63 based on 82 reviews