Repair Aid London Ltd Reviews

4.71 Rating 111 Reviews
93 %
of reviewers recommend Repair Aid London Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.78 out of 5
Read Repair Aid London Ltd Reviews

About Repair Aid London Ltd:

Repair Aid - the single solution for your appliance repair problems. We offer affordable appliance repair service in London and the surrounding areas. There is absolutely no call out charge and furthermore all repairs are guaranteed for 12 months - parts & labour.

Visit Website

Phone:

0207 183 6944

Email:

office@repairaid.co.uk

Location:

152-160 City Road

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Anonymous
Anonymous  // 01/01/2019
The support I received from Repair Aid was excellent. The engineer arrived on time and was very efficient. The costs and process for a new heating pump was fully explained and the installation as soon as it was possible. I would recommend Repair Aid.
Helpful Report
Dear customer, Thank you so much for the lovely words and for taking time to share you experience. We are pleased to know that you are happy with the service provided and that you would recommend our company. It would be an honor for us to assist again.
Arrived about an hour late but got straight down to searching for the fault. Machine was not draining and filter would not come out. He dismantled the pump / filter assembly and extracted the items jamming the pump: 30 metal shirt collar stiffeners, £6:30 in coins, 4 buttons and one running shoe spike! Took quite alot of effort but all good in the end. He clearly knew his stuff and the cost (£84,) was about £40 cheaper than the manufacturers repair service. So I was pleased I found Repair Aid. Would use them again but I am now checking pocket s for coins and no longer wear the shirt collar straighteners. So hopefully I won't needs them.
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Dear Christopher, thank you for sharing your experience.It's always great to hear that our customers are happy with the work of our engineers. We remain at your disposal and we look forward to assisting you again, maybe with another appliance this time!
Very good and prompt
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Dear customer, thank you for sharing your feedback. We are happy to hear that we have managed to assist you with the repair. Thank you for choosing our company!
The engineer was great, no fuss, just fixed it.
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Dear Clare, thank you for the kind words. It's always great to hear that we have managed to help our customers! Thank you for choosing our company!
Excellent service. Had the parts with them, so oven fixed on the spot. Very reliable and good pricing. Highly recommend.
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Dear Alisa, thank you for the kind words and for choosing our company to assist you with the oven repair. We remain at your disposal!
The engineer did a fantastic job fixing the washing machine. He initially thought that it need a replacement part, which I had agreed to. But when he opened it up, discovered that there were just a couple of loose wires. His honesty was very impressive. I would use them again anytime.
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Dear customer, thank you for the lovely words and for choosing our company to help you with the washing machine repair. It's always great to hear that our customers are happy with the service they have received. It would be an honor for us to assist again!
Quickly response and very good service
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Dear customer. thank you for the kind words and for choosing our company! We look forward to seeing you again.
Excellent service - quick responses - perfect repair work
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Dear customer. thank you for the lovely words, it's always a pleasure for us to know that our customers would use is again. We look forward to seeing you again!
Simply Brilliant. Professional, Great Service, Clean and Friendly
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Dear Sheetel, thank you for the lovely words and for choosing our company to help you with the repair. It would be an honor for us to assist again.
Outstanding service!
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Dear customer, thank you for the kind words, we are glad to hear that you are pleased with the service provided! Thank you for choosing our company!
Brilliant. My washing machine was blocked. He spent time showing me how to clean the filter and sort the drain pipes at the back, once he’d removed the blockage. magic!
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Dear Gail, thank you for the lovely words. We are very happy to know that we managed to assist you efficiently and you were pleased with the service provided. We remain at your disposal.
Great service, both the agent that took the call and the engineer that came out to fix my dishwasher were both helpful, polite and professional - all resolved in less that 24 hours, thanks Paul, N8
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Dear Paul, thank you for the lovely words and for choosing our company. We are very pleased to know that you were happy with our services and that we have gained your trust. We will make sure to keep up the good work.
came at short notice, on time, nice engineer, sorted the problem with no fuss, charge seemed reasonable. Would def use again. Thank you!
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Dear customer, thank you for kind words and for choosing our company to assist you with the repair. We are so grateful to know that you would use our services again. Stay safe!
Very professional and good service. On time and as expected. Measures taken re Covid were more than satisfactory (mask at all times, comprehensive cleaning surfaces etc).
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Dear customer, thank you for the kind words. We are glad to know that we have managed to assist you with the repair of your appliance, even in these difficult times we all are facing. Thank you for choosing us to help you. Stay safe!
Excellent service - technician was very friendly and knowledeable and took the time to explain things. Would highly recommend. Initial telephone service was also excellent.
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Dear customer, thank you for the lovely words, we will make sure to pass them to our engineer as well. We remain at your disposal and we look forward to assisting you again.
Came at the appointed time, sorted everything out without any issue. Happily recommend.
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Dear Mark, thank you for the great words and for choosing our company. We remain at your disposal and look forward to seeing you again. Stay safe!
Absolutely perfect service from skilled professionals who knew exactly what they were doing. I was so lucky to have found them and highly recommend them.
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Dear Jane, thank you for the lovely words and for choosing our company to help you with the repair. It's always great to hear that our customers would recommend us. It would be an honor for us to assist again
Was able to book an appointment fairly quickly for a dishwasher repair (much earlier than the manufacturer's repairer). The techinician arrived on time and was able to fix the fault quickly. Reasonably priced too.
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Dear Mark, thank you for sharing your feedback and for choosing our company. We are very pleased to know that you were happy with our services and that we have gained your trust. We will make sure to keep up the good work.
Excellent Service. No hassle.
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Dear Michele, thank you for sharing your feedback and for choosing our company! We remain at your disposal.
Terrific service - quick and courteous and all sorted. Thanks.
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Dear customer, thank you for the nice words, we are glad to know that we have helped you with the repair of your appliance. Thank you for choosing our services!
Repair Aid London Ltd is rated 4.71 based on 111 reviews