Repair Aid London Ltd Reviews

4.7 Rating 119 Reviews
92 %
of reviewers recommend Repair Aid London Ltd
4.7
Based on 119 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Repair Aid London Ltd Reviews

About Repair Aid London Ltd:

Repair Aid - the single solution for your appliance repair problems. We offer affordable appliance repair service in London and the surrounding areas. There is absolutely no call out charge and furthermore all repairs are guaranteed for 12 months - parts & labour.

Visit Website

Phone:

0207 183 6944

Email:

office@repairaid.co.uk

Location:

152-160 City Road

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Anonymous
Anonymous  // 01/01/2019
Excellent service arrived within time frame. Carried out work all for a fixed price. Thank you once again.
Helpful Report
Dear Tony, Thank you so much for the kind words and for sharing your feedback. We are pleased to know that you are happy with the service provided and it would be an honour for us to assist you again.
Although the job was very difficult to manage and it took three hours to accomplish, the repair was done without extra charge. I am very satisfied with this service
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Dear Frank, thank you so much for the lovely words and for taking the time to share your experience. It's always great to know that our customers are happy with the service provided. It would be an honour for us to assist you again!
Great service from start to finish. Oven broke on Monday and fixed the following day. Happy to recommend.
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Dear John, Thank you so much for the lovely words and for taking time to share you experience. We are pleased to know that you are happy with the service provided and that you would recommend our company. It would be an honor for us to assist you again.
You emailed us to confirm our booking. Your engineer rang to tell us when he would be arriving. He was very pleasant and courteous and we were pleased with your company’s efficient service.
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Dear customer, thank you for the lovely words and for taking the time to share your feedback. We remain at your disposal and we work forward to assisting you again!
We rang Repair Aid as we had a problem with our dishwasher. They were very quick and the engineer was very efficient.
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Dear Anthony, thank you so much for the kind words and for sharing your feedback! We are pleased to know that you are happy with the service provided and we look forward to assisting you again!
Our 12 yr old Bosch washing machine had a leak.We didn't want to chuck it out as they are reputed to be very tough and to last for ages, so we called REPAIRAID... For a fixed fee plus the new door seal our Bosch is now leak free, and should last us for a good many years. We have done the planet a favour by repairing and NOT buying new, all thanks to REPAIRAID!!!
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Dear Gerard, thank you so much for the lovely words and for taking time to share you experience. It's always great to know that not only our customers are happy with our services, but we have also done something good for our planet. It would be an honor for us to assist you again!
Service is excellent and friendly. The engineer was yery professional and friendly. Many thanks
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Dear John, thank you for the lovely words, it's a pleasure for us to hear that you are happy with the service provided. We look forward to working with you again!
Avoid this company at all costs. My partner and I used RepairAid to fix a fault with our dishwasher. A few months later, the exact same issue occurred, despite RepairAid replacing the initial part (at a VERY high price!). When this same issue occurred, RepairAid refused to repair it for free, even though the new part was under warranty and clearly not fit for purpose in the first place. On top of this, they were thoroughly unpleasant to deal with throughout our follow ups. We would strongly discourage anyone from using their services if you want quality repairs, decent customer service, and a good price as they offer absolutely none of these things. We would leave 0/5 stars if we could.
Helpful Report
Dear Anna, thank you for sharing your honest feedback with us. After initially replacing the part back in February your dishwasher was left in working condition until you called us again in August. As explained to your partner there are a few faults, which are considered as user dependent and for which unfortunately the manufacturer cannot provide a year warranty. Please accept our sincere apologies for the inconvenience and the disappointment caused by this situation. Best regards, Repair Aid Team
The support I received from Repair Aid was excellent. The engineer arrived on time and was very efficient. The costs and process for a new heating pump was fully explained and the installation as soon as it was possible. I would recommend Repair Aid.
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Dear customer, Thank you so much for the lovely words and for taking time to share you experience. We are pleased to know that you are happy with the service provided and that you would recommend our company. It would be an honor for us to assist again.
Arrived about an hour late but got straight down to searching for the fault. Machine was not draining and filter would not come out. He dismantled the pump / filter assembly and extracted the items jamming the pump: 30 metal shirt collar stiffeners, £6:30 in coins, 4 buttons and one running shoe spike! Took quite alot of effort but all good in the end. He clearly knew his stuff and the cost (£84,) was about £40 cheaper than the manufacturers repair service. So I was pleased I found Repair Aid. Would use them again but I am now checking pocket s for coins and no longer wear the shirt collar straighteners. So hopefully I won't needs them.
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Dear Christopher, thank you for sharing your experience.It's always great to hear that our customers are happy with the work of our engineers. We remain at your disposal and we look forward to assisting you again, maybe with another appliance this time!
Very good and prompt
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Dear customer, thank you for sharing your feedback. We are happy to hear that we have managed to assist you with the repair. Thank you for choosing our company!
The engineer was great, no fuss, just fixed it.
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Dear Clare, thank you for the kind words. It's always great to hear that we have managed to help our customers! Thank you for choosing our company!
Excellent service. Had the parts with them, so oven fixed on the spot. Very reliable and good pricing. Highly recommend.
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Dear Alisa, thank you for the kind words and for choosing our company to assist you with the oven repair. We remain at your disposal!
The engineer did a fantastic job fixing the washing machine. He initially thought that it need a replacement part, which I had agreed to. But when he opened it up, discovered that there were just a couple of loose wires. His honesty was very impressive. I would use them again anytime.
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Dear customer, thank you for the lovely words and for choosing our company to help you with the washing machine repair. It's always great to hear that our customers are happy with the service they have received. It would be an honor for us to assist again!
Quickly response and very good service
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Dear customer. thank you for the kind words and for choosing our company! We look forward to seeing you again.
Excellent service - quick responses - perfect repair work
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Dear customer. thank you for the lovely words, it's always a pleasure for us to know that our customers would use is again. We look forward to seeing you again!
Simply Brilliant. Professional, Great Service, Clean and Friendly
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Dear Sheetel, thank you for the lovely words and for choosing our company to help you with the repair. It would be an honor for us to assist again.
Outstanding service!
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Dear customer, thank you for the kind words, we are glad to hear that you are pleased with the service provided! Thank you for choosing our company!
Brilliant. My washing machine was blocked. He spent time showing me how to clean the filter and sort the drain pipes at the back, once he’d removed the blockage. magic!
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Dear Gail, thank you for the lovely words. We are very happy to know that we managed to assist you efficiently and you were pleased with the service provided. We remain at your disposal.
Great service, both the agent that took the call and the engineer that came out to fix my dishwasher were both helpful, polite and professional - all resolved in less that 24 hours, thanks Paul, N8
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Dear Paul, thank you for the lovely words and for choosing our company. We are very pleased to know that you were happy with our services and that we have gained your trust. We will make sure to keep up the good work.
Repair Aid London Ltd is rated 4.70 based on 119 reviews