Repair Aid London Ltd Reviews

4.70 Rating 105 Reviews
92 %
of reviewers recommend Repair Aid London Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Repair Aid London Ltd Reviews

About Repair Aid London Ltd:

Repair Aid - the single solution for your appliance repair problems. We offer affordable appliance repair service in London and the surrounding areas. There is absolutely no call out charge and furthermore all repairs are guaranteed for 12 months - parts & labour.

Visit Website

Phone:

0207 183 6944

Email:

office@repairaid.co.uk

Location:

152-160 City Road

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Anonymous
Anonymous  // 01/01/2019
Good value and quick response. Explanation of service when booking was good, but could have a little clearer in parts. Nonetheless felt overall the phone booking was done professionally and courteously. Julian, the engineer who came to repair our machine arrived within the allotted time. He could have been a little warmer, and he struggled slightly with his English speaking (by his own admission) but we could understand each other more or less. Julian was quick and efficient in undertaking the repair. Overall I would recommend this company.
Dear Customer, thank you for your honest feedback, we always aim to improve our services so we will make sure to take a note on your comment. Thank you for choosing our company and stay safe!
Repair Aid London was prompt to answer call. The lady who answered my call was very friendly and professional. An engineer's visit was booked. The engineer repaired the washing machine and as I wasn't on site he called me when job was completed. I am very satisfied with work carried out. Thank you.
Dear Jackie, thank you for the kind words. It's great to hear that you are happy with the service provided. Thank you for choosing our company!
Very good repair service at an affordable price.
Dear Andrea, thank you for your honest feedback and for choosing our services! You can always rely on us.
All good. Does what it say on the ‘tin’.
Dear Mark, thank you for your feedback, it's great to know that you are pleased with the service provided.
very good work wthic and service levels.
Dear Robert, thank you so much for the nice words. It's great to hear that you are happy with the service provided.
The lady on the phone was very friendly and helpful, but the repair man was just the opposite; un-friendly, uncommunicative and almost brusk. Unblocked the machine in minutes and charged me full wack. However, problem solved.
Dear Yusof, thank you for taking the time to share your feedback. Please note that the relevant people will be informed. We always strive to provide the best possible service in a friendly and positive manner.
Nought out of ten for getting my name completely wrong. Your mechanic did a good job
Dear Leslie, please accept our sincere apologies for the mistake. It's great to know that you are happy with the service provided.
Although the engineer was a bit late on his first visit, he found the problem and ordered the required part. His second visit was on time and we are pleased with the repair. He was polite and efficient and we would certainly use your company again. Thank you.
Dear Anne, thank you for the kind words. It's great to know that you were pleased with the service provided and that you would use us again!
Repair Aid London Ltd is rated 4.70 based on 105 reviews