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Remland Carpets & Flooring Reviews

4.8 Rating 4,919 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
4.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Remland Carpets & Flooring Reviews
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Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Anonymous
Anonymous  // 01/01/2019
Very easy transaction and good product when received.
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Posted 12 years ago
Very fast service,s
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Posted 12 years ago
The item came as ordered which was good. However delivery was 2 weeks later than originally notified. Also I had to chase to find out why it had not been delivered, rather than being told.
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Posted 12 years ago
I ordered a tub of parquet adhesive to complete laying an oak floor in my kitchen, and was disappointed to have to wait a week for delivery. The adhesive itself was very good but quite hard to use - there were no instructions on the container and I had difficulty keeping tools and hands clean. I was also surprised at how quickly it skinned over and consequently ended up having to throw some of it away. The finished floor looks great, and I am very please with the result.
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Posted 12 years ago
Excellent service, very quick delivery (much quicker than one of the large national retailers could supply the vinyl I wanted).
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Posted 12 years ago
Delivery could have been quicker but on the whole fairly good service
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Posted 12 years ago
I cannot think of any way to improve service. Ordering is easy and straight forward. Delivery is prompt and prices are very acceptable. Recommend you? Already have.
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Posted 12 years ago
Tiles arrived last week still awaiting adhesive
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Posted 12 years ago
I am really happy with the flooring. When I asked for a sample it took a week to arrive. When I called to ask whether it was on its way the gentleman said the 'internet men' were ill so it hasn't been sent out and there was nothing he could do. He said I should try and find a supplier local to me instead! I thought this was awful customer service but still bought the flooring from you as your price with free delivery was the best I could find.
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Posted 12 years ago
Good price, prompt delivery.
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Posted 12 years ago
Ordering was easy and it was tracked until delivery. Flooring now laid and no problems to report
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Posted 12 years ago
Very prompt delivery and carpet arrived in first class condition
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Posted 12 years ago
great quick service
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Posted 12 years ago
Good quality product, carefully packed and delivered promptly.
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Posted 12 years ago
I would highly recommend Remland Carpets. They were extremely helpful with questions I had and the product was excellent.
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Posted 12 years ago
when ordering a delivery date would be good
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Posted 12 years ago
We recently placed two separate orders for vinyl floor covering and have been very pleased with the product and ordering service. Our first order was handled most efficiently with excellent links to the courier`s delivery tracking site, to the point of ETA within a 2 hour slot. We were not so fortunate with our second order, with only the e-mail from Remland stating a 1 to 3 day delivery and no link to Xdp`s tracking service. We were out on the evening of delivery and had to ring the local depot to locate the goods. Otherwise very satisfied with the experience
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Posted 12 years ago
No problems with the ordering, but not impressed by the delivery company. I didn't have a definite delivery day, so happened to be out when they tried to deliver. From the answerphone message somebody left me, you'd think I had done something outrageous and that this situation had never happened before! When delivery was finally made, package was apparently dumped at the end of our drive without much consideration. Pity that the courier has really soured the experience, when the ordering process was so good.
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Posted 12 years ago
Arrived on the scheduled day direct from ***. Flooring great, as expected. Thanks
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Posted 12 years ago
Ordering was straightforward and delivery was good. I have not put the carpet down yet but the quality appears to be exactly as I expected.
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Posted 12 years ago
Remland Carpets & Flooring is rated 4.8 based on 4,919 reviews