Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 885 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

Write Your review

Tell us how Relax Sofas & Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Relax Sofas & Beds 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered the wrong chair in the wrong size Relax Sofas extremely kindly let me keep it whilst I waited for the correct model to arrive which took some weeks. I have found them most helpful and understanding and thoroughly recommend them. Oh and very pleased with the chair.”

Helpful Report

Posted 7 years ago

“Drawers ordered easily and delivered as promised”

Helpful Report

Posted 7 years ago

“Easy to do business with, very helpful and updated on progress of the order. The delivery was fantastic. We were able to agree a date, then a timeslot was agreed a couple of days before and the driver rang to confirm delivery about 45 minutes before.”

Helpful Report

Posted 7 years ago

“We are delighted with our sofa. It seems well made and is comfortable and the fabric is excellent. Delivery was efficient and installed in position for us. Very good service all round”

Helpful Report

Posted 7 years ago

“Item purchased was competitively priced and my order was dealt with efficiently and courteously”

Helpful Report

Posted 7 years ago

“Best price in UK for branded sofa/chairs and free delivery, plus responsive customer relations. Can't be beaten as they are willing to negotiate.”

Helpful Report

Posted 7 years ago

“Kept me informed of delivery date and time. Two man delivery crew were excellent and very helpful.”

Helpful Report

Posted 7 years ago

“Very pleased with chair- delivered ahead of time. Many thanks”

Helpful Report

Posted 7 years ago

“Easy to order. Excellent quality and a lot cheaper than our main furniture store.”

Helpful Report

Posted 7 years ago

“My mum is very pleased with her chair.”

Helpful Report

Posted 7 years ago

“Easy to place the order and it arrived within the promised time. A good product, we are very happy with it.”

Helpful Report

Posted 7 years ago

“Very pleased with my sofa from Relax. Well made and promptly delivered by helpful men.”

Helpful Report

Posted 7 years ago

“The whole process allowed choice, time to think and then more time.🌋”

Helpful Report

Posted 7 years ago

“The chair is beautiful and Relax Sofas & Beds fulfilled the order very promptly.”

Helpful Report

Posted 7 years ago

“Service excellent from start to finish. Sofa arrived on time and extremely pleased with it. Definately use your company again.”

Helpful Report

Posted 7 years ago

“My order was delivered within the time stated even though this included the Christmas and New Year period. Very happy with my purchase.”

Helpful Report

Posted 7 years ago

“I was very unsure of ordering furniture online! I'm not now, everything went so smoothly, I rang the company prior to ordering and was put at ease. I was contacted regularly during the process, delivery was arranged and was on time within the 3 hour slot, the delivery guys were great, unpacked everything and took the packaging away. There was slight damage to the feet of the items, small chips, I rang the company with the delivery drivers and replacements were sent straight out. I would highly recommend Relax Sofas & Beds and will use them again, thank you!”

Helpful Report

Posted 7 years ago

“Competitive prices and great service. Contacted me frequently 7weeks after ordering to arrange delivery dates Slight issue on arrival in that customer services advised the feet could be removed from the sofa to allow easier entry to the house, but actually not possible at all. Credit to the delivery team for getting round some impossible angles to get the sofa in my lounge.. looks great and no complaints at all!!”

Helpful Report

Posted 7 years ago

“Great furniture,delivered on time.”

Helpful Report

Posted 7 years ago

“good price and quick delivery, overall excellent”

Helpful Report

Posted 7 years ago

Relax Sofas & Beds is rated 4.8 based on 885 reviews