Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.93

3.9 Rating 724 Reviews

73 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

3.9

Based on 724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They helped me greatly when I had a 5 day stay in the hospital. If I hadn't had their insurance I would have had to use all of my money to cover my stay in the hospital. 33000 baht I paid 5000. Thanks!”

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Posted 7 years ago

“Overall good”

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Posted 7 years ago

“I refuse to give any insurance company or bank 5 stars! In this instance, Regency Assurance and their Regency for Expats health plan have treated my family well and they deserve 4 out of 5. On a selfish level I expect them to pay my claims and they have done so on time without creating any difficulties. But ask yourself, what are they and all the other large financial institutions doing to make the world a better place. The amount of money these guys have is ridiculous”

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Posted 7 years ago

“Received good service, cover is comprehesnive Typically reply quickly with the responses being helpful”

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Posted 7 years ago

“Always having a great experience with Regency from arranging cover to making claims. Easy to do with not much paperwork and claims are paid quickly in full with no excess or agro.”

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Posted 7 years ago

“I was really impressed with Regency and all the people that work there. They were really supportive of me when I was going through a bad time. I have come out of it much much better and that is in large part to the assistance they gave me. The claims people were very kind and the emergency assistance team were fast to react to my situation.”

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Posted 7 years ago

“I would like to express my thanks to Emma and her team at Regency for the excellent service, help and guidance she gave me regarding my health insurance claim i made with them. Thank you for sorting everything out so quickly and painlessly - keep up the first class work.”

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Posted 7 years ago

“I travel a lot so having a Regency Health plan has helped make it easier to see a doctor wherever I am, and even meant I could get access to some really great benefits while on a business trip. Would definitely recommend them.”

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Posted 7 years ago

“Generally good company. Reliable staff, well organized service, good comprehensive insurance benefits. Would like it to be a bit cheaper but overall am satisfied.”

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Posted 7 years ago

“Very good company. Having recently been involved in a car accident (not overly serious, but I did spend the night in hospital) I found Regency to be a great insurance company to have. All hospital costs were paid straight to the doctors without a load of questions/forms etc and they were very helpful”

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Posted 7 years ago

“Much better than my previous health insurance plan that I got through my company. Regency insurance include a number of upgraded benefits that I didnt get before and when you talk with the people that work there they are always very nice to deal with so generally I like them”

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Posted 7 years ago

“Fantastic insurance benefits, professional team. I would recommend Regency insurance to anybody as their service is really good. I was a little bit apprehensive submitting my first claim but they really came through for me. Been with them now for a number of years and have always had a really good service from them.”

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Posted 7 years ago

“Best Service from an Insurance Company. Have had an amazing service from Regency. Was admitted into hospital recently and on phoning the 24 hour emergency helpline, they sorted everything out and paid all the invoices directly with the medical facility. Have had a few follow ups with the doctor and prescribed medication and all these costs have been taken care of. No problems, easy, friendly”

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Posted 7 years ago

“Continues.. Thank you.”

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Posted 7 years ago

“Regency is a great choice for international insurance. To start with they include a lot of comprehensive benefits that are not normally covered with most insurance plans. Their service is fast, infact they pay bills directly with the hospital so their is no need to worry. Finally they have a friendly team that is a pleasure to deal with. Very refreshing!!!”

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Posted 8 years ago

“Regency Expat insurance is very good. The claim processing time is very good.”

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Posted 8 years ago

“Good cover and service Regency included a few additional benefits for me that I didnt have with my previous company. Apart from the normal health insurance, they also include terrorism, mugging and hijack cover along with mental health benefits such as coaching and counselling cover.”

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Posted 8 years ago

“Outstanding service, friendly and competent team. Settle all medical bills directly with the hospital, no fuss, easy.”

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Posted 8 years ago

“Recommended Regency for Expats via Rosegate Insurance Brokers. Rosegate were very knowledgeable, very professional and gave me a range of options. Eventually decided on Regency as it seemed the best value. My experience with Regency's health insurance has been so far very good and i can not complain about anything”

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Posted 8 years ago

“Everything is quick and easy with regency expat insurance. The people I talk to there are always contactable and are professional and helpful. Claims are paid in full with no deductibles or excesses”

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Posted 8 years ago

Regency for Expats is rated 3.9 based on 724 reviews