Refresh Cartridges Reviews

Name: Refresh Cartridges
Rating: 4.91

4.9 Rating 13,951 Reviews

98 %

of reviewers recommend Refresh Cartridges

4.9

Based on 13,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 449339

Email:

info@refreshcartridges.co.uk

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Refresh Cartridges 5 star review on 5th May 2025

Worrell

Refresh Cartridges 5 star review on 13th December 2024

David Gray

Refresh Cartridges 5 star review on 6th October 2024

Sharon Close

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On installing both your colour and black cartridges, an error message is displayed saying: Canon MG3600 series PrinterUSB991 "An ink certridge cannot be recognised". Estimated ink levels" and appear to show full levels. On trying to print a single page document, in black, an error message displays saying: "Canon MG3600 series PrinterUSB991 Support Code 1684 The following cartfidge cannot be recognised Black" I have saved these messages but have not been able to copy them here. Richard Vernon rvernon651@gmail.com 07554070984 6 Sheepway Court, Iffley, Oxford OX4 4JL”

Helpful Report

Posted 1 month ago

“Overpriced and yet to live up to their price promise of refunding the difference for a like for like product found elsewhere at a cheaper price!”

Helpful Report

Posted 2 months ago

“Terrible. Blurry text. Inconsistance colours. Never use them again”

Helpful Report

Posted 2 months ago

“Unfortunately the first cartridge I received didn't print properly. I reordered as I needed it quickly and was promised a refund which I am still waiting for. The replacement cartridge isn't printing correctly. I am still trying to work out if it's the cartridge or my canon printer which is fairly new,”

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Posted 2 months ago

“Didn't work at all. Don't waste your money.”

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Posted 9 months ago

“Not happy. Already run out.”

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Posted 11 months ago

“I am sorry but the Epson Cartridges I bought for my WF 5620 were incompatible. The printer did reject and I went ahead and did press all the buttons to get the system to work. I worked as an engineer in the TV broadcasting all my life so I know exactly what I am doing. My son who is chief engineer for a large American company tried and he too was beaten. I was asked to phone but I felt I had wasted enough time and have just given up.”

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Posted 11 months ago

“My replacement cartridges aren’t accepted/don’t work on my HP printer.”

Helpful Report

Posted 1 year ago

“Ordered thermal printer rolls as could have next day delivery. Was not informed the items were out of stock or when they would next be due in. I had to chase them for info, very poor communication. After 12 working days, still no order.”

Helpful Report

Posted 1 year ago

“Invoice 1350005 2025-08-10 My need is for a Canon MX530 541XL color cartridge. By following the order menu, an unsuitable package was delivered. By short-circuiting the menu, I have reordered what seems to be what I want. Please arrange for this order to be collected. This would be appreciated. David van Rest”

Helpful Report

Posted 1 year ago

“ordered a catridge, paid for express delivery. Item wasn't delivered to our address, as you'd failed ot put the full address on the packet. So I had to go round the towns shops looking for it. Then it didn't work. So a replacement catridge was pormised. I chased it up today, and told it was delivered last week. It wasn't. It's obviously gone to the wrong address again, and I haven't time to go round the town again trying to find it.”

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Posted 1 year ago

“still awaiting the rest of my cartridges absolute poor service”

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Posted 1 year ago

“Delivery was excellent , but the cartridge was sub-standard. Very disappointing as previous cartridge orders have been better than expected.”

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Posted 1 year ago

“I bought these cartridges a few days ago and I could not get them to work. It was showing up on my printer as empty. I spent hrs trying to problem solve my printer. I phoned the company to try to resolve the issue. Itried cleaning the cartridge, cleaning the connection board, setting on wet kitchen roll, disconnecting the printer and leaving for a while and truning on again. In the end I had to open all three of my cartridges and I got the final one working. I am very disappointed. Please could you send me replacements”

Helpful Report

Posted 1 year ago

“Not yet used as I've already said.”

Helpful Report

Posted 1 year ago

“Sorry, I can't write a review as I have not used any yet! Delivery was excellent, received next day.”

Helpful Report

Posted 1 year ago

“Cartridge didn't work. Printer would not start with it inserted. Tied to remove pertruding cover to ink. Still didn't work and ink powder went everywhere.”

Helpful Report

Posted 1 year ago

“It was delivered to an incorrect address! Despite the correct address having been supplied and was on the parcel! Yes thats not the fault of the seller. Their fault was not sending an email or communication to say it had been delivered! So how would I know? The link i was sent claiming to give a link to check the tracking did not work! Apparently the wholesaler they used does not supply that info I bought the item based on the advertising saying parcel sent 24 hour tracked. I expected tracking and it delivered 48 hours after order - it was but to wrong address! I have to say that once I telephoned Refresh Cartridges they were extremely helpful Having called in the morning they were able to update me in the afternoon where the parcel was Of course this is very inconvenient. I have to change my work schedule jump in my car and go and pick up a parcel which has been incorrectly delivered. Would have been much less inconvenient if I’ve been Advised of delivery as I would’ve chased it three days earlier and not been in such pressure to collect it Apart from these some what serious issues as regards failure to advise of delivery or tracking the products are fine!”

Helpful Report

Posted 1 year ago

“I did not receive my order and customer services refused to help. I have been a customer for several years. 4 years ago i moved house. Since then i have had 4 orders delivered to my new address. Completely out of the blue my latest order reverted to the old address and I have been unable to get it. The last time I am using refresh cartridges.”

Helpful Report

Posted 2 years ago

“I was a big fan of this company until recently and when they decided to start using DHL as there couriers. So after 10 days after placing my order I still have not received my printer cartridges as after 4 failed attempts by DHL with no cards to tell me that was the case and no emails sent to me with the time slots they were supposed to and me not being a mind reader :-) Really poor customer service!”

Helpful Report

Posted 2 years ago

Refresh Cartridges is rated 4.9 based on 13,951 reviews