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Red Oak Wear Reviews

4.2 Rating 290 Reviews
75 %
of reviewers recommend Red Oak Wear
4.2
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Red Oak Wear Reviews
Very pleased with the purchase. Was a bit anxious ordering new items in case they didn't fit We estimated correctly and everything fits perfectly. (No returns).
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Posted 5 years ago
Thank you so much for taking the time to leave such a lovely positive reviews. We look forward to serving you again soon.
Posted 5 years ago
Everything was too big, not true to size. Colour definitely wasn’t sky blue, more turquoise
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Posted 5 years ago
Thank you for taking the time to leave a review. I am sorry you are not happy with the colour but this is the colour that the school have asked us to provide and is the named colour with our supplier. I hope you have managed to get the correct size too.
Posted 5 years ago
Fantastic fast service
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Posted 5 years ago
Thank you for taking the time to leave such a great review.
Posted 5 years ago
Easy to use website. Order received very quick and well packed.
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Posted 5 years ago
Thank you for such a great review. I will pass on your comments to our desptach team who are working extremely hard at the moment.
Posted 5 years ago
Very quick service and delivery of items, which I have come to expect from Red Oak Roller. Some items were unfortunately too big but returns were accepted with no problems. Kept informed during delivery schedule of uniform. All appeared of good quality. Will definitely be using them again.
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Posted 5 years ago
Thank you for taking the time to leave such a positive review. I will pass your comments onto my team who work extremely hard to turn orders around as quickly as possible, especially during these very difficult times. We look forward to serving you again soon.
Posted 5 years ago
The order took a while to arrive but came in good condition
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Posted 5 years ago
Thank you for your feedback. We usually work to a 7-10 working day turnaround but due to the pandemic we are experiencing a couple of days delay, which I can see has happened here. Please accept our apologies for this.
Posted 5 years ago
Was very late
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Posted 5 years ago
Thank you for your feedback. We usually work to a 7-10 working day turnaround but due to the pandemic we are experiencing a couple of days delay, which I can see has happened here. Please accept our apologies for this.
Posted 5 years ago
Happy with the delivery and product x
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Posted 5 years ago
Thank you for taking the time to post such a positive review. We look forward to serving you again soon.
Posted 5 years ago
Everything arrived in the order, it took about 2 weeks to come. Well packaged and great quality Uniform.
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Posted 5 years ago
Thank you for taking the time to post such a positive review. I will feed your comments back to our dispatch team who I know will be extremely pleased to see that all their hard work has paid off.
Posted 5 years ago
All perfect! Thank you!
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Posted 5 years ago
Thank you so much for taking the time to leave such fantastic review. We work extremely hard behind the scenes to make your shopping experience with us runs as smoothly as possible.
Posted 5 years ago
I took my daughter to your pop up shop at Brentwood ursuline on the 18th of july,I was really impressed by how helpful the staff on hand were, it's my daughter's 1st year as a year 7,and we both found it a pleasant experiences,thanks to all the young ladies working that day.my online experience was also very simple and uniform was delivered asap,good job!
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Posted 5 years ago
Thank you so much for your fantastic review. This was the first time we held the pop up shops with an appointment system. I am pleased that it ran very smoothly and you found the experience a positive one.
Posted 5 years ago
User friendly website. I did make a error on my online order and quickly rectified it by sending an email requesting a change on the initials on a P.E top. I received a prompt response but the order wasn’t rectified. I will now go in the store to hopefully change it
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Posted 5 years ago
Thank you for you for taking time to leave a review. Could you please email me at schoolwear@redoakroller.co.uk with your order number and I will look into this for you. Thank you. Schoolwear Manager.
Posted 5 years ago
Clear and simple ordering process. Was sent the wrong t-shirts, rang and spoke to someone straight away and a stamped return envelope arrived in the post the next day. One item was much bigger than advertised so will have to exchange when they re-open.
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Posted 5 years ago
Thank you for your recent review. I am glad we managed to sort out the incorrect delivery for you quickly. We look forward to exchanging your item once the shop re-open.
Posted 5 years ago
Outstanding service quick and reliable, the product is outstanding
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Posted 5 years ago
Thank you so much for you positive review. We are always striving to provide a fast and reliable service.
Posted 5 years ago
Absolutely rubbish, they should be ashamed of selling that as a mask
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Posted 5 years ago
Thank you for your review. We are sorry that they did not get what they expected. We have done our best to put as much information and images to show exactly what it is that we are supplying. This product is a face covering not a face mask. Our product description does state it is not a surgical face mask which are for use by the NHS and care services. Thank you.
Posted 5 years ago
I’m afraid my order was dispatched incorrectly- But Red Oak dealt with this promptly and refunded my postage for the return item.
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Posted 5 years ago
Thank you for your review. We are really sorry about the mix up with your order and glad we were able to turn around the exchange quickly.
Posted 5 years ago
Reliable serv
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Posted 5 years ago
Thank you so much for your positive review. Looking forward to serving you again soon.
Posted 5 years ago
Happy, Very quick delivery
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Posted 5 years ago
Thank you for your great positive review. We are always working hard to get our orders out on time. Thank you for your custom and look forward to serving you again soon.
Posted 5 years ago
Great service and quality as expected.
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Posted 5 years ago
Thank you very much for your five star review. We are constantly working hard to improve our service we provide to all of our customers.
Posted 5 years ago
Very good team because inform the Customers about the order estate
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Posted 6 years ago
Thank you for your five star review. We work hard to keep customers informed throughout the order process. Look forward to serving you again soon.
Posted 5 years ago
Red Oak Wear is rated 4.2 based on 290 reviews