Red Oak Wear Reviews

Name: Red Oak Wear
Address: Corporate Wear ltd, 4 Buckwins Square,, Basildon, Essex
Rating: 4.15

4.2 Rating 289 Reviews

75 %

of reviewers recommend Red Oak Wear

4.2

Based on 289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Red Oak Wear 5 star review on 7th September 2023

Aleksandra Rizova

Red Oak Wear 1 star review on 3rd December 2021

Krystel Copeland

Anonymous

Anonymous // 01/01/2019

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“Great Hoodie, good quality!”

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Posted 3 years ago

Thank you for positive review, we are really pleased that you like your purchase.

Posted 3 years ago

“absolutely loved the hoodie many thanks”

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Posted 3 years ago

Thank you for your review we are really glad you're pleased with your purchase.

Posted 3 years ago

“They were OK..”

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Posted 3 years ago

“Would have preferred a much bigger size ie (44)”

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Posted 3 years ago

“High quality items, easy to use website, good customer service when I needed to exchange a couple of items for smaller sizes.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“My son was absolutely delighted with his leavers hoodie. Unfortunately the writing is already slowly starting to peel off after just one week.”

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Posted 3 years ago

I am really sorry to hear that the writing is peeling off of your leavers hoodie. This shouldn't happen but occasionally we do have problems with the odd item not curing properly during the printing process. If you would like to email me on schoolwear@redoakroller.co.uk, I can deal with this for you.

Posted 3 years ago

“The leavers jumper was extremely nice 👌 good quality unfortunately we didn't get the right size.”

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Posted 3 years ago

Good evening and thank you for your reveiw. If you need to speak to us regarding the sizing of the item, please email schoolwear@redoakroller.co.uk and we will look into this for you.

Posted 3 years ago

“Great service”

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Posted 3 years ago

“Quality garment which arrived quickly”

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Posted 3 years ago

Good afternoon Richard Thank you for your review. We are glad that you were pleased with both the service and the garmet itself.

Posted 3 years ago

“Sizing of burgandy shorts for holly trees completely out. My daughter is a standard 10-11yrs in clothes. I ordered age 9-10yrs based on her waist size. They are absolutely massive, look silly, like a skirt. The age 7-8yrs that I ordered for 7yr old son fits her. I now have to drive to return large ones that don't fit. Waste of money for me paying £4.95 delivery! Very unhappy.”

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Posted 3 years ago

“It’s nice good quality but did find the sizing not that good asked for a large but thought it was more like XL and found the price a bit high I don’t think we should of had to pay postage I think as a bulk order for lots of students it should of been delivered to the school but on the whole the hoodie it’s self is good .”

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Posted 3 years ago

Thank you for your review. We are glad that you are happy with the quality of the hoodie, this is one of our most popular hoodies and we use it specifically due to it's quality and selection of colours and sizes. In relation to the sizing, we do try to give our customers as much information as possible by stating the measurements on our website. If you feel that this item isn't true to size, please let us know and we can take this up with our manufacturer. With regards to the delivery cost, the decision remains with the School as to whether they would like us to offer free delivery by bulk delivering to the school and in this case, they chose not to offer that as an option.

Posted 3 years ago

“Amazing service and the delivery was really fast. Faster than the estimated”

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Posted 3 years ago

Thank you for your lovely review. It is great to get good feedback about both the service and the delivery.

Posted 3 years ago

“I ordered two leaver's hoodies for my daughter, only one arrived and I continue to chase for a refund on the second one with no communication from you. Very poor.”

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Posted 3 years ago

Good morning Laura - I am sorry that you have not been kept in the loop with the problems experienced with your order. I have responded to you via email. Please let me know if you do not receive the email.

Posted 3 years ago

“Good online experience and service is good.”

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Posted 3 years ago

“Still waiting to receive pullover I ordered since 07/09/21”

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Posted 3 years ago

Please accept our apologies for the delay in this order. As explained in our previous emails to you, these items are specially made for the School and sizes not held in stock can take a considerable amount of time to get to us. We hope to have these in very soon.

Posted 3 years ago

“Items ordered all delivered via a courier , it was very quick & secure! No complaints & all happy here - Many thanks”

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Posted 3 years ago

“I am very disappointed with the jumper having just received this on Thursday, having washed as per the instructions the writing o. The back has come off in places after the first wash.”

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Posted 3 years ago

Good afternoon Krystel. We are sorry to hear that you have had problems with this item. I have emailed you directly with regards to a replacement.

Posted 3 years ago

“Good bargain, will be buying again”

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Posted 3 years ago

“Bought a cardigan which is a very good quality fabric and highly recommend.”

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Posted 3 years ago

Red Oak Wear is rated 4.2 based on 289 reviews