Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Reddiseals Ltd Reviews

4.7 Rating 2,910 Reviews

94 %

of reviewers recommend Reddiseals Ltd

Company Reviews

4.7

Based on 2,910 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Reddiseals Ltd 5 star review on 6th March 2023

Reddiseals Ltd 5 star review on 2nd March 2023

Reddiseals Ltd 5 star review on 28th October 2021

Reddiseals Ltd 5 star review on 7th June 2021

Reddiseals Ltd 5 star review on 7th June 2021

Reddiseals Ltd 5 star review on 7th June 2021

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't review until goods have arrived”

Posted 5 years ago

“Having ordered some window stays, directly from the company, I received a phone call to say they were out of stock, but they had some slightly more expensive ones (actually over 2x the price). I said no, and then looked on eBay and found the ones I wanted, with free postage! Lo and behold, they were from Reddiseals. Thank you Readdiseals for saving me money - I ended up spending less than I was going to in the first place. Thank you also for the telephone call to tell me the original ones were unavailable - it was lovely actually talking to someone instead of just receiving a bog standard email.”

Posted 5 years ago

“I spent over £100 to get free delivery but 3m lengths of wooden beading "not in stock" and no idea when it would be, despite it still appearing on the website! So I have had to pay for delivery elsewhere, of the most difficult item to deliver. The delivery was cancelled due to "heavy traffic", in rural Cambridgeshire, and a day late. Products are fine and staff were apologetic, but mixed feelings.”

Posted 5 years ago

Hi Richard, sorry to hear we didn’t have the product you required in stock at the time. I have passed your comments on to the customer service department to look into further. Thanks, Becky

Posted 5 years ago

“They delivered promptly and efficiently. Web site was good and ordering system worked as expected.”

Posted 5 years ago

“Your prices and product are fine, but your delivery company is rubbish, they have not delivered any of my orders on time, lie to say they have tried to deliver even when we have been waiting for them, and re-delivery never happens unless you ring to complain, about time you got a Better delivery company reddiseals”

Posted 6 years ago

Thank you for bringing this to our attention – we’re sorry to hear that you’ve had some issues with deliveries. I will forward your comments onto our customer service team to look into. Thanks, Becky

Posted 6 years ago

“Goods not yet received. Maybe my mistake but I put my card address in as address on online form then put delivery address (different) in special instructions. I didn't see another place to put it. Delivery was attempted last Thurs. Carrier phoned from card address and said no problem when I gave him delivery address. Goods not yet received.”

Posted 6 years ago

I’m sorry to hear you’ve had an issue with delivery – I think there may have been some confusion regarding the address so we’ve been working with the carrier to ensure your goods arrive with you as quickly as possible! Thanks, Becky

Posted 6 years ago

“Good communication during transaction. Redilock keys not very well made. I broke two keys trying to lock window after inserting barrel so will have to purchase two new keys. All else very happy with”

Posted 6 years ago

“The delivery was prompt and on time”

Posted 6 years ago

“You had the product that I needed at a reasonable price.”

Posted 7 years ago

“Easy website to navigate. Wide range of products. Need to review postage to the Islands. £18 to mail to Jersey is exhorbitant. I had the package delivered to a family member in Glos and she managed to send it on for £3.25. Unless you make your postal charges realistic I don't think I will be placing regular orders.”

Posted 7 years ago

“Product is excellent but delivery was abysmal.”

Posted 7 years ago

“Order wasn't ready for collection when I arrived but very helpful carrying goods to the car”

Posted 7 years ago

“The window locks are well made and very presentable. However, I am disappointed with the screws provided... Nobody uses flat-head screws these says... Get your own, or risk having to drill them out.”

Posted 7 years ago

“All was OK thanks RG”

Posted 7 years ago

“I received my order the very next day without asking for 24hr delivery, which was excellent. However the triangular Georgian Bar itself was not as expected wrt to the x-section. At a cursory look at the on-line diagram the "rear" angle appears as one might expect to be a right angle. But it is in fact considerabley smaller so that it does not fit snugly into the junction of window frame and reveal. With the benefit of hindsight, on looking closely again at the illustration, this angle does appear smaller but as other dimensions are clearly labelled one could reasonabley expect that this angle should be included. I ran all 20 lengths through a spindle moulder to correct the angle to 90. I guess there must be a good reason for this angle but I am blowed if I can fathom why.”

Posted 7 years ago

Thanks for your feedback – someone from our technical team will be in touch with you shortly.

Posted 7 years ago

“On the second order no items in stock. Website no updated.”

Posted 7 years ago

“Unfortunately, I am not able to give a star rating at this stage as I haven't actually received anything yet. I was disappointed that, after putting in my order, someone from Reddiseals called me the next day, to say that my order would take 6 weeks, as I wanted satin nickel window furniture, and it had to be made specially as they do not stock it. However, they are made in Birmingham, and not China, and I was willing to wait, as I feel that the nickel isn't going to tarnish the way that brass does, and it is a far warmer metal than chrome, which can look a bit cheap and tacky. So, fingers crossed, they will look as beautiful as I am imagining they will.”

Posted 7 years ago

“Should have just posted the items to us via Royal mail, as we were charged carriage of £18.22 + VAT £21.86 for two small packages. Not going to encourage any other orders ! George”

Posted 8 years ago

Thank you for your review. One of our sales team will be in contact with you shortly to discuss your recent delivery. We are constantly striving to keep our delivery costs to remote areas competitive, so we were keen to investigate your delivery experience. After investigation we confirm that the cost to ship via our courier to The Isle Of Bute was as you stated, however, we can also confirm that you were offered options of a Royal Mail service for your delivery at £3.90 for second class and £6.55 for first class on this order.

Posted 7 years ago

“The products have arrived promptly. Order process straight-forward. No dramas. We haven't used the yet so we cannot comment on installation yet, One disappointment/problem.... the pulleys did not come with screws, As we ordered these pulleys in antique brass finish that leaves a problem - such screws are not easy to pick up anywhere. Odd, as catches and lifts came with antique brass screws to match!!”

Posted 8 years ago

Thanks for getting in touch with us, we passed this straight onto our customer service team and hopefully someone has now been in touch with you to advise on the screws.

Posted 8 years ago

“I ordered some materials and they arrived,what's all this review stuff about,it's a company doing its job.It was ok this time,but that's not to say it's going to be good next time.the terms and conditions of the review company are a bit much”

Posted 8 years ago

Thank you for your review. The purpose of the review is as you have mentioned: how well did we do this time. We are a company doing our job however we just want to make sure we are doing it well. I’m glad the materials arrived and everything went OK for you.

Posted 8 years ago

«
1
2
3
4
»

Reddiseals Ltd is rated 4.7 based on 2,910 reviews