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Reddiseals Ltd Reviews

4.7 Rating 2,905 Reviews

94 %

of reviewers recommend Reddiseals Ltd

Company Reviews

4.7

Based on 2,905 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Reddiseals Ltd 5 star review on 6th March 2023

Reddiseals Ltd 5 star review on 2nd March 2023

Reddiseals Ltd 5 star review on 28th October 2021

Reddiseals Ltd 5 star review on 7th June 2021

Reddiseals Ltd 5 star review on 7th June 2021

Reddiseals Ltd 5 star review on 7th June 2021

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt service and very helpful in taking orders.”

Posted 2 months ago

“good price & service thanks”

Posted 2 months ago

“Excellent service and quality products”

Posted 3 months ago

“Very fast delivery. unfortunately they sent the wrong thickness seal by accident but they replied to my email immediately and had the correct delivered the next day and the other collected. A1 service.”

Posted 3 months ago

Morning Bouke, I'm glad to hear your issue was resolved quickly and efficiently. I will pass your comments onto the team. Thank you. Sally

Posted 3 months ago

“This company stocks a wide range of solutions for window and door seal replacement. I had almost given up hope of finding what I needed until I looked at their website. Prompt delivery of a good quality replacement seal. Will definitely use again.”

Posted 3 months ago

Hello Corrinne, Thank you for your great review. I will pass on your comments to the team. Sally

Posted 3 months ago

“Needed some window seals. Did the job perfect. Shame I couldn't order a smaller amount than 50 mtr roll.”

Posted 3 months ago

“fast, solid, perfect”

Posted 3 months ago

“Astragal tape working well so far. Online ordering process is staightforward.”

Posted 3 months ago

“Professional company, very reliable, good delivery times”

Posted 3 months ago

“We would normally give a 4 or 5 star rating as we have had good service over the years. However, lately there seems to be an issue when ordering weights and when a credit is due. Weights seem to be arriving with some weights missing. Although the weight was replaced, we were invoiced for it. The credit for the missing that was due came months late and in the meantime, we were threatened with being cut off from our credit account. There is currently an account or admin problem with Reddiseals.”

Posted 3 months ago

Thank you for taking the time to leave us feedback and also for speaking with me earlier. I'm sorry you have not had a good experience on this occasion. As discussed I will be looking to contact you as soon as possible to address your concerns. Kind Regards Sally

Posted 3 months ago

“Very quick delivery and the seals are great. Thank you.”

Posted 4 months ago

“Very nice service 👌”

Posted 4 months ago

“A very good service”

Posted 4 months ago

“My "next day" order was dispatched a day late, and only after I had to phone to find out what status this very time sensitive order was at. The staff beads I ordered did arrive the next day thankfully, but not only were the staff beads split, and essentially broken off, the rest of order was completely missing and no other delivery notification was provided. Strangely, the next day again, the rest of the order was delivered out of the blue in a separate box which was barely even sealed and had no protective packaging, so the items were nearly falling out. After a phone call with Ciara, the most unhelpful, uninterested person who took my calls at Reddiseals, who wouldn't even let me finish a sentence before demanding photographic evidence of the damage, I sent over photos via email. A follow up call to Ciara again was made to ask if she could take a look at the photos I provided, and as before, she simply wanted to end the call as fast as possible without an apology or an answer, only a passing the buck to a different department with no promise of a follow up or anything. There was absolutely no further contact from anyone at Reddiseals, and replacement staff beads turned up the next day out of the blue with no notice from the company, or an apology. I wouldn't use them again after this and advise others to be careful.”

Posted 4 months ago

“Good quality and great price”

Posted 4 months ago

“The only delivery option available for the seal we required was ‘next day courier’ at a cost of £26.38 plus VAT. Admittedly the weather was wild but there was alternate routes in place on A90 for 48 hrs before a contra flow was operational. As we had not received the delivery we contacted Reddiseal after 5 days to be told they would contact the courier for an update but we heard nothing till the delivery driver arrived with a very battered package - SEVEN DAYS LATE!!! Again we contacted Reddiseal who very quickly shrugged their shoulders and blamed the couriers for the delay and the state of the delivery. I reminded them that our contact was with them was for ‘safe next day delivery’. Eventually after much debate Reddiseal said they would refund the delivery charges. We waited three and a half weeks and no funds were returned to our bank account so we wrote and requested an update as to when this money would be received. A reply was received to say they would look into it now but they had a large backlog and asked that we bear with them. Another 10 days on and still no refund! ! ! Goods appear to be fine but customer service is severely lacking.”

Posted 4 months ago

“Delivery was prompt and window gasket worked perfectly for a large job we just completed. Very happy and will use this company again”

Posted 5 months ago

“Excellent service thanks I will be back for more”

Posted 5 months ago

“Good product and fast and efficient service”

Posted 5 months ago

“Good service. I made a mistake when ordering online but it was easily rectified on the telephone. Thank you.”

Posted 5 months ago

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Reddiseals Ltd is rated 4.7 based on 2,905 reviews