The Real Flower Company Reviews

Name: The Real Flower Company
Address: The Flower Packing Shed, Hinton Ampner, Alresford, Hampshire
Rating: 4.42

4.4 Rating 1,382 Reviews

83 %

of reviewers recommend The Real Flower Company

4.4

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

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The Real Flower Company 5 star review on 21st May 2025

Mr Miles B

The Real Flower Company 5 star review on 31st March 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers. Delivered promptly. Recipient delighted.”

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Posted 3 years ago

Thank you for taking the time to leave a review, we really appreciate it! I am glad that you had a positive experience using us and that the recipient enjoyed their flowers! Best wishes, Cosmo

Posted 3 years ago

“I've decided on the 'Romantic Coral Bridal Bouquet' and 'Coral Charm Buttonhole' as my wedding flowers. The sizes of roses are huge, lovely scented flowers and beautifully arranged as shown as the photo on the website. Safe and neatly packaged. There was a delay on the delivery due to the pandemic I guess, but thankfully they made it just in time. The person in charge tried her best that I received it on time. Thank you.”

The Real Flower Company 5 star review on 31st July 2021

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Posted 3 years ago

Anita, Congratulations on your wedding! I am sorry that there was a delay with the delivery, but I am happy to hear that everything turned out ok! Best wishes, Cosmo

Posted 3 years ago

“I sent flowers to a recently bereaved friend who thought they were unusual, gorgeous & very fragrant.”

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Posted 3 years ago

Thank you so much for taking the time to leave a review. I hope your friend is doing well and these flowers brought them some joy! Best wishes, Cosmo

Posted 3 years ago

“A beautiful rose bush, in peak condition, delivered on the day requested...all organised online from Thailand. I really recommend this company if you are overseas trying to send a gift to the UK.”

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Posted 3 years ago

Amanda, Thank you so much for sharing this! We really appreciate you sharing your experience when ordering from abroad! I hope the rose bush brings the recipient many years of joy. Best wishes, Cosmo

Posted 3 years ago

“I have used this Company for many years & will continue to do so.”

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Posted 3 years ago

John, Thank you for your continued support, I look forward to seeing your name pop up in the future! Best wishes, Cosmo

Posted 3 years ago

“Website easy to use and purchase straightforward. Flowers were a gift for my daughter-in-law who loves wildflowers. She was delighted with her bouquet.”

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Posted 3 years ago

I am pleased to hear that your daughter-in-law was delighted with her flowers and that you had an easy time using our website! Thank you for the feedback and for taking the time to leave a review! Best wishes, Cosmo

Posted 3 years ago

“I ordered a Fresh From the Farm English Flower Box which sadly arrived in poor condition. I emailed to let the company know and within 10 minutes I was sent an apology and an offer to send out a replacement. I was extremely impressed by how quickly they resolved the issue. Beautiful flowers from a company that wants to get things right.”

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Posted 3 years ago

Dear Joanna, I apologise for the issues the first time around, but I am glad that everything went smoothly with round two! We really appreciate kind words like these, they always make us smile! Best wishes, Cosmo

Posted 3 years ago

“My friend was thrilled to receive the beautiful arrangement in the hat box. She rang to say how wonderful it is and that it smells delicious. I would definitely recommend this company.”

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Posted 3 years ago

Kimberly, Thank you for taking the time to leave a review, we really appreciate the feedback! I am thrilled to hear that your friend enjoyed her hatbox! Best wishes, Cosmo

Posted 3 years ago

“I wanted to purchase flowers for a very special person who was unwell. I was looking for a quality bouquet that would look absolutely beautiful thereby adding a lot of delight to their heart. Cosmo was excellent in exploring options with me. This included the kind of bouquet and the most suitable size. As I was approaching the cut-off time for next-day delivery, he suggested that I send him the message to be placed inside the card by email. This gave me time to think about what to write. He also double-checked that all flowers were completely up to the standard after I had placed the order. The beautiful bouquet was delivered on time and happily received. I am very pleased with Cosmos' excellent customer service and have actually ordered another bouquet for a different occasion on the following day.”

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Posted 3 years ago

Thank you so much for sharing these kind words, they mean a lot to me. It was an absolute pleasure speaking to you and I am so happy that I could help bring some joy to the recipient! Best wishes, Cosmo

Posted 3 years ago

“We sent flowers in a hat box to friends and they were absolutely stunning! I will use this company every time now for special occasion flower gifts.”

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Posted 3 years ago

Lorraine, Thank you so much for sharing your experience! I am so happy that your friends enjoyed their hatbox, they truly are stunning! Best wishes, Cosmo

Posted 3 years ago

“We sent a hat box for a 90th birthday and she said they were glorious and the best out of all the flowers that she received. Thankyou”

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Posted 3 years ago

Dear Francesca, I'm thrilled to hear that she loved her flowers! We all try our hardest to provide the best service we can give. Thank you so much for taking the time to leave this review! Best wishes, Cosmo

Posted 3 years ago

“We ordered some flower candle boxes as thank you gifts at our wedding. I was blown away when they arrived they were so beautiful! They came packaged very carefully and the staff we dealt with were so friendly and helpful.”

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Posted 3 years ago

Samantha, I'm so glad you had a positive experience ordering from us; kind words like these bring smiles to all of our faces! Best wishes, Cosmo

Posted 3 years ago

“I have only seen photos of the recipient, my Mum,with the flowers but they looked beautiful and by all accounts from the staff at the care home where she lives, the perfume from them was the first thing that hit them as the delivery box was opened. Mum has always bemoaned the fact that "flowers don't smell anymore", and with the advancement of her Alzheimer's there is little positive reaction to much these days however, these did exactly what I'd hoped and she loved them. Job done, and I can't thank you enough.”

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Posted 3 years ago

Sarah, Thank you so much for sharing this story! I will pass it on to our talented florists. I'm sure it will bring a huge smile to their faces, as the flowers did with your mother! Story's like this mean the world to us and really give meaning to our work! Best wishes, Cosmo and the Real Flower Team

Posted 3 years ago

“My query was dealt with excellently and I am told the flowers (a gift) arrived and are stunning, the pictures confirm so, I have to take their word on it about the scent. Many thanks.”

The Real Flower Company 5 star review on 19th July 2021

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Posted 3 years ago

Thank you so much for sharing these kind words! I am glad the recipient likes their flowers! Best wishes, Cosmo

Posted 3 years ago

“Flowers arrived really fresh. Lovely selection of unusual flowers. Looked like I had picked them fresh from the garden. Great colour combination - not the usual saccharin pinks. Seem to be lasting well.”

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Posted 3 years ago

I am thrilled to hear that you enjoyed your flowers! We try our hardest to make every bouquet unique! Thank you for sharing these kind words! Best wishes, Cosmo and the Real Flower Team

Posted 3 years ago

“I only ordered the flowers, and did not receive them so I can only comment on the order.”

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Posted 3 years ago

“Great service, delivered as requested and beautiful flowers”

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Posted 3 years ago

I'm glad you enjoyed your flowers! Thank you so much for the review! Best wishes, Cosmo

Posted 3 years ago

“Have been searching for a way to send truly beautiful, garden flowers like yours to my nearests & dearests...to everyone @ The Real Flower Company: can’t thank you enough for being YOU!”

The Real Flower Company 5 star review on 11th July 2021

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Posted 3 years ago

I am so happy that we could be your solution! Your kind words brought a smile to everyone's faces! Thank you so much! Best wishes, Cosmo and the Real Flower Team

Posted 3 years ago

“I bought these flowers as a gift for my parents my father said they were lovely and had an amazing aroma. l may treat myself sometime.”

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Posted 3 years ago

Catriona, I'm so happy to hear that your father enjoyed his flowers! Thank you so much for leaving such a kind review! Best wishes, Cosmo

Posted 3 years ago

“First class service. Thank you. RMcC”

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Posted 3 years ago

We try our hardest! Thank you so much for taking the time to share these kind words! Best wishes, Cosmo

Posted 3 years ago

The Real Flower Company is rated 4.4 based on 1,382 reviews