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The Real Flower Company Reviews

4.4 Rating 1,414 Reviews
83 %
of reviewers recommend The Real Flower Company
4.4
Based on 1,414 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Real Flower Company Reviews
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Phone:

01730 818300

Location:

The Flower Packing Shed,
Hinton Ampner,
Alresford
Hampshire
SO24 0LF

Write Your review

Excellent flowers . Great people to deal with . Perfect in every way .
Helpful Report
Posted 2 years ago
Hello Doretta, Thank you for your very kind review, we really appreciate it! Take care, The Real Flower Company
Posted 2 years ago
the flowers were beautiful and lasted of a full two weeks Very pleased with them
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Posted 2 years ago
Thank you so much, Karen, for taking the time to give such a glowing 5 star rating of The Real Flower Company. I'm so glad that you enjoyed our flowers and that they lasted for a full two weeks. We really appreciate your kind words and am so glad that you were pleased. With best wishes from all at The Real Flower Company.
Posted 2 years ago
Excellent service - especially when I had made an error on the order - rectified quickly and kindly! Recipient delighted with her flowers.
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Posted 2 years ago
Thank you so much for your incredible 5 star review of The Real Flower Company! We are so thrilled that you were delighted with your gifted flowers, and even more impressed by our exemplary service - especially when you had made an error on the order! We truly appreciate your loyalty and look forward to providing you with more great service in the future. With best wishes from all at The Real Flower Company.
Posted 2 years ago
Lovely scented bouquets which I’ve ordered for years now. The one time my roses arrived a bit battered, the RFC sent me another as reimbursement. Highly recommended.
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Posted 2 years ago
Thank you so much, Katherine, for your five star rating of The Real Flower Company! We are delighted to hear of your long-standing satisfaction when ordering our lovely scented bouquets. It is so wonderful to hear that we provided swift reimbursement after the roses arrived a bit battered. Thank you for being such a loyal and faithful customer! With best wishes from all at The Real Flower Company.
Posted 2 years ago
I love your flowers. Unfortunately the flowers I sent for my sisters 70th birthday didn’t last very long. She rang you and you were very apologetic and sent her some more. She said they didn’t last very long. She said I shouldn’t order from you anymore but I don’t think she understands that they are not cheap Tesco flowers without scent and I will definitely use you again.
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Posted 2 years ago
Dear Elaine, thank you for feedback and we are sorry that the flowers didn't last as long as they should have. We are very grateful that you gave us 5 stars and that you will be order from us again, even though your sister was disappointed with the arrangement. Thank you for your support, its very much appreciated. Best wishes from all at The Real Flower Company.
Posted 2 years ago
Stunning flowers, as always! The recipients were delighted with them, said they smelt beautiful and sent a photo of them spread over several vases there were so many.
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Posted 2 years ago
Dear Amanda Many thanks for your nice review. It's so lovely to hear that the flowers were a success and that everybody was happy! With best wishes from all of us at The Real Flower Company
Posted 2 years ago
To hear back from friends ,when they thank me from flowers from the Real Flower company, is special. They often mention the amazing fragrance!
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Posted 2 years ago
Dear Hilde Such a kind review, thank you so much. We're so pleased that your gifts of flowers are truly appreciated - what a thoughtful friend you are! With best wishes from all of us at The Real Flower Company
Posted 2 years ago
Lovely as always; delivered on time in good condition; worth the expense for sure
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Posted 2 years ago
Thank you so much for your kind review - it's lovely to get such nice feedback. Best wishes from all at The Real Flower Company
Posted 2 years ago
Super helpful on the phone and in all email correspondence. Ordered 2 x boxes of pink and cream rose petals which we scattered on the water after we scattered my parents ashes. Everyone said what a lovely idea and how beautiful they were. Would definitely recommend this company. Thank you for your part in making my parents celebration of life special.
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Posted 2 years ago
Dear Susan Many thanks for your kind review, we were so happy to be able to help. With best wishes from all at The Real Flower Company
Posted 2 years ago
Easy choice and order. Arrived exactly as planned , with lovely presentation and sustainable wrapping. My great Aunt very pleased.
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Posted 2 years ago
Thank you for taking the time to review us, Nicola. So great to hear Aunty was so pleased with her delivery too! Warm regards, Ciera, and The Real Flower Team
Posted 2 years ago
From start to finish, a perfect experience. I will never buy flowers online from anyone else! Easy, clear website with honest pictures. Quick delivery, great communication throughout and most importantly of all, truly wonderful flowers that arrived in perfect condition and seemed to last forever - the attached photo was taken 8 days after the flowers were delivered. And they came with a beautiful card (a lovely surprise touch!) I cannot rate The Real Flower Company highly enough.
The Real Flower Company 5 star review on 12th April 2023
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Posted 2 years ago
Ian, thank you so much for this very kind review! We're so happy to hear the flowers were so loved, and are still going strong. It was a pleasure creating your order for you, and we look forward to helping you with your next! Your thoughtful and kind words are much appreciated by our very small, dedicated team. With all best wishes, All at The Real Flower Co.
Posted 2 years ago
Very pleased to find beautiful UK grown and eco-friendly flowers. Excellent service
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Posted 2 years ago
Hello Matthew, Thanks for the review! We're so pleased to be able to offer UK grown flowers to our customers, and them be so well enjoyed. Thank you again, The Real Flower Team
Posted 2 years ago
Beautiful flowers and foliage specifically selected and arranged for my 95 year old Mother whose sight is failing thank you
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Posted 2 years ago
Hello, and thank you for choosing us to send flowers for you. With best wishes, The Real Flower Company
Posted 2 years ago
My sister was amazed and utterly delighted utterly delighted
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Posted 2 years ago
Thank you so much for leaving such a kind review! We're thrilled to hear that your sister enjoyed her flowers! Best wishes, The Real Flower Team
Posted 2 years ago
I use The Real Flower Company all the time, their flowers are amazing and the smell when you open the box is just fantastic!
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Posted 2 years ago
Ben, Thank you so much for sharing these kind words! We're so happy to hear that you enjoy our flowers and we really appreciate your continued support! Hopefully we see your name come up again soon! Best wishes, The Real Flower Team
Posted 2 years ago
Amazing customer service! - I rang up late, the day before Valentine's Day, when everyone working there must have been very tired and utterly ready to go home, because I really needed a bouquet to arrive for a friend the next day and I was having trouble with the website. The lady I spoke to was so helpful, and found a speedy, suitable solution for me straight away. Can't praise the service enough. Thank you!
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Posted 2 years ago
Dear Chimene What a lovely review - thank you so much. We do love being able to save the day if we possibly can and we are all delighted that on this occasion we could! Such positive feedback means so much to us so thank you for taking the time. With best wishes, Grania and all at The Real Flower Company
Posted 2 years ago
excellent and timely service
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Posted 2 years ago
Thank you so much for your positive feedback. Best wishes, The Real Flower Company
Posted 2 years ago
The flowers arrived beautifully packaged in a cardboard box with ribbons , nice to see less plastic. The flowers looked fabulous too.
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Posted 2 years ago
Dear Jo Many thanks for your nice review. We're working hard to be as green as possible so thank you for your encouragement. Glad you liked the flowers too! With best wishes from Grania and all at The Real Flower Company
Posted 2 years ago
I've a long-standing history with the company and its elegant, scented bouquets. Having visited Rosebie Morton's flower farm several years ago and met her, I appreciate her commitment to provide the best and most generous and her company is always my 'go to' for guaranteed quality, reliability and gorgeousness!
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Posted 2 years ago
Dear Valda What a lovely review - thank you so much for taking the time to write. We really do try to get things right and it is very rewarding to receive such positive and generous feedback. With best wishes from Grania and everyone at The Real Flower Company
Posted 2 years ago
Beautiful flowers that arrive dressed in a large, elegant, perfectly green box tied with thick luxurious ribbon. Inside the most heady fragrance greets you. The flowers are safely nestled and held safely in paper and once lifted out you see their true beauty. Just divine. The bouquet is skilfully crafted so that to view from every angle is a true joy. There are many different, incredible colours and shapes each with their own unique fragrance that sit together with delicate strength within a skeleton of fantastic greenery. This as a bonus still perfect a good few weeks after your roses have gone over. It is a true delight to receive these flowers. I can’t recommend them enough. If you love real roses then The Real Flower Company is for you.
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Posted 2 years ago
Good morning Caroline, Thank you so much for your incredibly kind review, it means so much to us! I shall let our florists know to keep up their amazing work, and our small dedicated team here at RFC to keep up the great work they do too. We look forward to sending more flowers again for you very soon, and take care. With best wishes, The Real Flower Company Team
Posted 2 years ago
The Real Flower Company is rated 4.4 based on 1,414 reviews