Rattle and Drum Reviews

4.9 Rating 3,788 Reviews
98 %
of reviewers recommend Rattle and Drum
4.9
Based on 3,788 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 26th April 2024
Antony Cummings
Rattle and Drum 5 star review on 13th June 2023
Liam Byrne
Rattle and Drum 5 star review on 6th May 2023
Hayley Jarvis
Rattle and Drum 5 star review on 10th April 2023
Pierre Bishop
Rattle and Drum 5 star review on 19th March 2023
Malcolm Oldham
Rattle and Drum 5 star review on 18th March 2023
Colin Hayes
Rattle and Drum 5 star review on 8th February 2023
Martin Atwood
60
Anonymous
Anonymous  // 01/01/2019
Very helpful and knowlegeable staff
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Posted 6 months ago
Very good service ,my order was despatched swiftly and arrived the following morning exactly as described,highly recommended
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Posted 6 months ago
Very good service with quick delivery. Thanks guys!
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Posted 6 months ago
Met them at the show ,bought some heads their and later ,,everything arrived on time and correct as ordered..Would recommend.👍
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Posted 6 months ago
The only supplier that had the specific drum part that I was after. Also found some additional bargains to add to my order. Excellent service and speedy delivery. Cheers!
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Posted 6 months ago
I called for advice and a human answered! Customer service at its very best and not so easy to find these days. All my questions were answered with friendly, non-pushy advice. I can't recommend Rattle and Drum highly enough. Very professional and knowledgeable.
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Posted 6 months ago
I’ve have had two dealings with your company,and would highly recommend you to anyone,,we had a bit of a blip with my second order,,through no fault of your own,but your team persevered,and got the end result,,thanks for your time,advice,and patience,,,,,well done team Martin,,,,,👍🥁👍🥁👍🥁❤️thanks again,regards,Kevin,,,,
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Posted 6 months ago
Simple, efficient ordering process via website (for music book) . Emails to confirm order and despatch sent promptly and book delivered within a few days. A good purchasing experience, thank you
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Posted 7 months ago
Excellent advice, sales and delivery...what more do you need?
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Posted 7 months ago
I’ve item, as described. Very pleased. Geoff.
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Posted 7 months ago
Great customer service honest and great value for money. Have bought several cymbals and hardware in the last year, very competitive
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Posted 7 months ago
I am happy with the service provided by Rattle and Drum, and have ordered from them several times. The items were well packaged. It is really helpful that the Rattle and Drum website shows how many items are in stock, and whether they are at the supplier or in the shop.
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Posted 7 months ago
As usual excellent service and quick delivery
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Posted 7 months ago
I have used Rattle and Drum on many occasions and they are a very well organised company
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Posted 7 months ago
Great experience, didn’t have my full order in stock but provided alternatives at no extra cost. Took time to call me and see what I wanted to do. Delivery was only delayed due to stock issues but as soon as the call was made to confirm my wishes, the goods were with me in a few days (I was called on a Saturday) Will definitely use again.
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Posted 7 months ago
Great prices, great service.
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Posted 7 months ago
Excellent service, will definitely buy from Rattle and Drum again.
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Posted 7 months ago
I found the customer service at Rattle and Drum to be outstanding, the product I purchased was exactly what I was looking for. They have excellent knowledge, experience and resources, Kev went above and beyond to help me find the perfect item, and Nothing was too much trouble. I am very impressed with both the quality of the service I received and the product I purchased, I will definitely be a returning customer. Kevin Wilson.
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Posted 7 months ago
My cymbal was delivered promptly and well packed.
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Posted 7 months ago
I have been a customer for quite a while . Always great service , prices and products .
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Posted 7 months ago
Rattle and Drum is rated 4.9 based on 3,788 reviews