RattanGardenFurniture.co.uk Reviews

Name: RattanGardenFurniture.co.uk
Rating: 4.58

4.6 Rating 765 Reviews

90 %

of reviewers recommend RattanGardenFurniture.co.uk

Company Reviews

Metrics

4.6

Based on 765 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

RattanGardenFurniture.co.uk 5 star review on 28th June 2025

Carol Hume

RattanGardenFurniture.co.uk 5 star review on 13th March 2025

Teresa De San Nicolas Mitchell

RattanGardenFurniture.co.uk 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

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“Delivery great,within 2 days of ordering and delivered on time Well made Make sure 2 people put together”

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Posted 3 years ago

“Website was easy to use to buy the garden chair but the delivery service was rubbish. I came home to find a large box dumped on the driveway and No prior notice it was coming. Box was pretty battered but at least the contents were fine.”

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Posted 3 years ago

“Great product and quick delivery”

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Posted 3 years ago

Hi Thank you for your honest review.

Posted 3 years ago

“Ordered the Oren 5-7 seater dining set. Love the furniture, cushions nice and thick and chairs very comfortable, very pleased. Just had our garden tiled and the furniture fits in very well.”

RattanGardenFurniture.co.uk 5 star review on 7th June 2022

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Posted 3 years ago

Hi Thank you for your lovely feedback and review.

Posted 3 years ago

“The complete process was effortless. Everything was easy to understand and if a mistake was made it was easily amended. I will use this company again to order a new parasol to go with my new furniture. I would definitely recommend this company to all my family and friends.”

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Posted 3 years ago

Hi Grenville Thank you for the feedback. It is very kind of you to share.

Posted 3 years ago

“Website easy to use. Query answered immediately. Great product. Comfortable chairs with high banks. Excellent quality. Just what we wanted. Delivery service excellent. Kept informed. Delivered on a convenient day and time. Definitely would use this company again.”

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Posted 3 years ago

Hi Joanna Thank you for shopping with us and taking the time to share this feedback.

Posted 3 years ago

“Poor service received. I contacted the team to state we would be away so do not attempt to deliver my item, they still sent the item on the date i said we was away and then i was told i would have to pay £60 for redelivery even though i had emailed on numerous occasions to say no one would be home. No communication about when my item will be delivered and i am constantly having to email them.”

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Posted 3 years ago

“arrived within 2 days but started raining as soon as it appeared ! going to put it together tonight - will feedback then”

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Posted 3 years ago

Hi Gavin Thank you for your honest review.

Posted 3 years ago

“Using the website was very straight forward. Confirmations were sent in a timely manner and I was very happy with the follow up service. We had to make an enquiry regarding the delivery, to fit around a our plans and the team were extremely accommodating and communicated very professionally. We have already recommended them to other people.”

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Posted 3 years ago

Hi David Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us.

Posted 3 years ago

“Was easy to order - a little confusing with ordering on finance. I inputted all my details and it then just loaded back onto the homepage. I had to check my spam mail to find the order confirmation - no indication of when it’ll arrive 🙁 it looks beautiful and is a great price, I just hope we receive some more info soon on when we will receive it.”

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Posted 3 years ago

Hi Olivia, Thank you so much for your honest review!

Posted 3 years ago

“Stunning quality and comfortable”

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Posted 3 years ago

Hi Aruna Thank you for your great review.

Posted 3 years ago

“Nice piece of kit, cushions are comfortable. Was an absolute nightmare to put together but once together, looks good. Can’t answer how it weathers yet as only had it a few months.”

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Posted 3 years ago

Hi Michaela Thank you for shopping with us and taking the time to share this feedback.

Posted 3 years ago

“Ordering is easy as ABC with paypal delivery on time driver very helpful every thing went very well 😀 👍 😊 fantastic”

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Posted 3 years ago

Hi Derek, Thank you for the time to share your experience.

Posted 3 years ago

“Can’t believe how quick they delivered. Looks perfect . Thank you”

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Posted 3 years ago

Hi Roslyne, Thank you for your honest review.

Posted 3 years ago

“Fairly easy to assemble. Good quality for money. Looks good”

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Posted 3 years ago

Hi Linda, Thank you for your great review.

Posted 3 years ago

“Good points: easy to order; competitive price, helpful delivery team Not so good: initial delivery was missing a key part of the order, and although this was quickly acknowledged, making contact after that was extremely difficult (emails not responded to, phones not answered, in fact calls summarily rejected). Order was eventually made good, but it was a very time consuming and stressful experience.”

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Posted 3 years ago

“We are very happy with our rattan garden furniture. It is good quality, comfortable and was reasonably priced.”

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Posted 3 years ago

Hi Henry, Thank you so much for your valued review!

Posted 3 years ago

“Nice garden furniture.Quick service. Help with payment.Very happy.Thanks”

RattanGardenFurniture.co.uk 5 star review on 6th June 2022

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Posted 3 years ago

Hi Lilija Thank you for shopping with us and taking the time to share this feedback.

Posted 3 years ago

“Great build quality, items packaged well (no damages) but arrived in a very big single box 1.5mx1.5mx1.5m. Fast 2 man delivery. Would buy again 100%”

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Posted 3 years ago

Hi Marcus, Thank you so much for your valued review!

Posted 3 years ago

“Prompt polite service, delivery driver was very helpful and set up the set for us. Excellent service.”

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Posted 3 years ago

Hi Karen, Thank you for your lovely feedback and review.

Posted 3 years ago

RattanGardenFurniture.co.uk is rated 4.6 based on 765 reviews