Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,462 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes exactly as described, packaged carefully so no damage to shoes, delivery prompt, passed on site information to friend and would use site again for shoes for special occasions”

Helpful Report

Posted 8 years ago

“Dear Julia, I have been most impressed by your superb service. The shoes and bag are absolutely lovely - and were delivered so quickly! I could not commend you more highly. Yours sincerely, Gillian”

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Posted 8 years ago

“I placed order with a tight deadline, for my daughter's Holy Communion. The shoes were delivered the next day. My daughter has a wide foot (Clark's G-H fitting ). Rainbow shoes fit like a glove! And they are beautiful and a good quality.”

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Posted 8 years ago

“Lovely shoes, very comfortable and practical whilst still looking good!”

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Posted 8 years ago

“very they are the perfect shoes”

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Posted 8 years ago

“Loved the shoes although do not send me an email saying Dear A. I have a name and I used it on the form to book the shoes. And it was on the parcel to deliver it. My name is Suzanne it's extremely poor when a customer purchases an item but you have no customer personalisation. Very very poor.”

Helpful Report

Posted 8 years ago

Hi Suzanne Thank you for your review. I am sorry about the email saying Dear A, I will have a look in to this and change it, as we would of course like our emails to address you appropriately. I am glad you loved the shoes and if there is anything else we can help with please contact us on enquiries@rainbowclub.co.uk Kind regards Julia

Posted 8 years ago

“i was so pleased with my bag and shoes very classy”

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Posted 8 years ago

“I ordered the shoes on Friday and they came on Monday so I was very pleased with the quick delivery service! My daughter has a size 13 and half feet so I ordered a size 1 and they are perfect on her she could wear socks with ease. They are absolutely beautiful and my daughter loves them thanks very much x”

Helpful Report

Posted 8 years ago

“My stunning ivory GEORGIA wedding shoes arrived promptly. Unfortunatley the 5.5 were too small so I had to send them back for a size 7, which fitted really well. The exchange service was really quick to help and to send out a new pair. Thanks, and I cant wait to wear them on my wedding day xx Clem”

Helpful Report

Posted 8 years ago

“My shoes and bag were returned swiftly and look absolutely marvellous. The colour is a perfect match for the swatch and they look superb with my mother of the bride outfit. Thank you so much, an excellent service.”

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Posted 8 years ago

“Service excellent and Qoulity Workmanship”

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Posted 8 years ago

“I saw the shoes I liked on-line John Lewis but they did not have my size .I saw they were Rainbow Club so looked you up on - line .Your service was so quick .Unfortunately I had ordered too large a size but exchange was very efficient and quick .I am so pleased with the shoes .”

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Posted 8 years ago

“shoes fitted perfectly and colour match was amazing”

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Posted 8 years ago

“Shoes came on time and were a good fit. I already have the shoes in a size six but needed a five and a half due to my odd sized feet. I now have another pair u.worn left 6 right 51/2.”

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Posted 8 years ago

“Rainbow were brilliant in coming to the rescue when I needed a second pair of shoes dyed quickly. Everyone I spoke to were really helpful and I shall be recommending them to everyone. Thank you Rainbow.”

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Posted 8 years ago

“Excellent customer service and very comfortable shoes, true to size delivered quickly.”

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Posted 8 years ago

“A beautiful veil. It was delivered within 24hours of purchasing, free of charge. It came beautifully packed. Can't wait to wear it :)”

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Posted 8 years ago

“Easy to order goods via website, fantastic customer service and fast and efficient delivery, could not have asked for more.”

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Posted 8 years ago

“All emails and questions answered promptly and well. Shoes also returned promptly and I'm thrilled with the result. However.... I think the colour pack should come with colour options. I wasn't really bothered what colour navy blue my shoes were. I would have been happy to simply pick a standard colour offered by you. And the image on the website does seem to show that the pack comes with a colour chart.”

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Posted 8 years ago

“Very prompt service and veil arrived securely and beautifully packaged.”

Helpful Report

Posted 8 years ago

Rainbow Club is rated 4.6 based on 1,462 reviews