Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock Court, Hennock Road East, Marsh Barton, Exeter, Devon
Rating: 4.63

4.6 Rating 1,467 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,467 reviews

Customer Service
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About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock Court,
Hennock Road East, Marsh Barton,
Exeter
Devon
EX2 8RU

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Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great communication. My shoes are perfect for my big day and wrapped beautifully.”

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Posted 11 years ago

“Over the moon with Rainbow Club, not only was Julia in customer services extremely helpful but the quality of the products is excellent. I had 6 pairs of shoes dyed for my upcoming wedding and each one matched the dress colours perfectly (and I had a special request for 4 pink and 2 purple which was no trouble for them!). From purchasing the colour packs to delivery of the product, the service has been faultless. Now looking forward to getting another 2 handbags dyed too! Would definitely use this company again should I need to match shoe colour to an outfit. Also bought wedding shoes, 2 veils and shoes clips all of which are excellent quality and well worth the money. Products are evidence of you get what you pay for – excellence. Thanks again Rainbow Club for helping to make special touches for my day just as perfect as they should be!”

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Posted 11 years ago

“Said there were 6.5 shoes in stock online, ordered them, was charged and said they were dispatched. Was then emailed saying they didn't have any after all. Now without shoes for my wedding.”

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Posted 11 years ago

Hello, Thank you very much for taking the time to provide your comments. We know how important the products we provide can be to our customers as they plan their weddings. We are sorry that in this instance a technical error has resulted in some confusion and disappointment. The last thing we would ever want to do is complicate your wedding day. The great news is that we were ultimately able to locate the item and will dispatch them to you immediately. On behalf of Rainbow Club, please allow me to sincerely apologise for the mistake but more importantly wish you every success and happiness in married life. Do please be sure to send us photos of your wedding day. There is nothing we love seeing more than a happy bride. With sincere regards, Rainbow Club Customer Service Team

Posted 11 years ago

“Great shoes. Excellent website. Excellent delivery times.”

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Posted 11 years ago

“Beautiful shoes.... Excellent delivery (2days) I'm so excited to wear them. I would highly recommend xx thank you”

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Posted 11 years ago

“The efficiency when ordering, the tracking which kept me well informed and speed and precise timing of delivery were excellent.”

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Posted 11 years ago

“I loved my wedding shoes so much that I have purchased a second pair to wear in years to come (I would have bought a third pair but the style is now discontinued and I snapped up the last shoes in my size). The service was great, I was kept informed every step of the way and the shoes are as comfortable as they are beautiful”

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Posted 11 years ago

“Really easy to use and has a much broader size range than other online retailers”

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Posted 11 years ago

“I bought my lovely rainbow shoes and handbag for a wedding and then later decided to have them dyed to give them a longer life. The result was absolutely stunning. When I rang the customer service number to say that the stockist i had originally bought them from was no longer trading they immediately gave me all the help I needed under their 'Special Gift for you' scheme. They were so helpful and friendly and my shoes and handbag are beautiful. Thank you Rainbow. You're amazing.”

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Posted 11 years ago

“Fast, efficient, super service.... Was a pleasure to use your website. Will be highly recommending you. Thank you.”

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Posted 11 years ago

“Unfortunately colour was different then it seemed on the photo and had to return.”

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Posted 11 years ago

“No fuss , no problems and next day delivery exactly within the allocated time slot, Well done!”

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Posted 11 years ago

“So stunning I love it, it's perfect x”

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Posted 11 years ago

“Excellent, quick and efficient service!”

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Posted 11 years ago

“Arrived really quick, like them more than the pictures on screen. Now just to break them in ready for the big day!”

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Posted 11 years ago

“Very fast delivery, fantastic communication from purchasing to delivery.”

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Posted 11 years ago

“Shoes are true to size, comfortable and perfect for what I need. Fast delivery.”

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Posted 11 years ago

“Excellent customer service. Beautiful shoes.”

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Posted 11 years ago

“So stunning I love it, it's perfect x”

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Posted 11 years ago

“Delivered in the time slot given. very pleased with bag and shoes. returning same today, to be dyed. Very pleased with service sofar.”

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Posted 11 years ago

Rainbow Club is rated 4.6 based on 1,467 reviews