Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,467 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,467 reviews

Customer Service
Communication Channels	Email

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely and very comfortable shoes! Great choice for my biggest day.”

Helpful Report

Posted 7 years ago

“Good quality shoes, fast delivery. Shame its not free returns or there is an option to click and collect at one of the big chain stores that sell rainbow shoes.”

Helpful Report

Posted 7 years ago

“I had to send them all back as they were cut too low and my toes were showing. I was going to order more but after having to pay to return I decided not to . I am still waiting for my refund Sue Tossun”

Helpful Report

Posted 7 years ago

HI Sue Thank you for your review. I am sorry to hear the shoes were not suitable, I have just checked and your refund has been processed today. We do offer free delivery and a low cost returns option via Collect Plus, so for £4.60 you can return up to 10 pairs of shoes (60x50x50cm and 10kg box). Therefore if you would like to order some different styles to try I hope this is a good option for you. If we can help with anything please do not hesitate to contact us on enquiries@rainbowclub.co.uk. Many thanks RC x

Posted 7 years ago

“Excellent service, beautiful shoes and so comfortable”

Helpful Report

Posted 7 years ago

“Beautiful shoe. Perfect fit. Easy to order and arrived quickly. Thank you!!”

Helpful Report

Posted 7 years ago

“Shoes turned up quickly and look great. Haven’t worn them for long yet but they seem very comfy and have padding on the inside. I was wondering whether to get a 4 1/2 or a 5 but with the padding I am glad I got a 5 as it feels snug.”

Helpful Report

Posted 7 years ago

“Very good service and the quality of shoes excellent. Looking forward to showing them off!”

Helpful Report

Posted 7 years ago

“I bought the scattered pearl veil, its lovely quality, more pearls than i thought there would be, really good value for money. Makes my outfit extra special.”

Helpful Report

Posted 7 years ago

“Ordered my shoes last week for my wedding in June, fast delivery, packaged lovely.. gorgeous shoes, felt very comfortable when tried on.. can’t wait to wear them now on my wedding day :-)”

Helpful Report

Posted 7 years ago

“I ordered and paid for four pairs of shoes only to be told one was out of stock and I had been refunded. The thee pairs that did come were all very small and very narrow and the lace pair that I liked the best were too small and very high at the back and would have rubbed your ankle raw. I am a standard size four so was very disappointed as I was looking forward to having them dyed to be the perfect colour.”

Helpful Report

Posted 7 years ago

“Brought my bridal shoes with the expectation of them not fitting my ridiculous wide feet, and to my utter astonishment they fit perfectly, took the advice of getting half a size bigger and they fit like a glove. They are also so comfortable, thank you Rainbow Club, a beautiful pair of shoes and cannot wait to wear them. X”

Helpful Report

Posted 7 years ago

“Really happy with my beautiful wedding shoes, very comfortable.”

Helpful Report

Posted 7 years ago

“Very smart shoe. Happy with product it's wide fitting the cushion is nice on the feet and would be able to re colour them and be able to wear them at a friend's wedding. Fantastic purchase.”

Helpful Report

Posted 7 years ago

“Tried the shoes on in a stockist, loved them but wanted a different colour. Ordered the same size in different variations online and the sizing was way out! Couldn't even fit my feet into them. £17 to return 👎I emailed to ask if I could return them locally but customer service advised there was nothing they could do. Be careful before ordering!”

Helpful Report

Posted 7 years ago

HI Jessica Thank you for your review. We are sorry to hear you are disappointed with your purchase. Our shoes do not vary and are all made in the same place, so they should be consistent with sizing. Unfortunately our retailers are all independent stores so they own the stock, so this is why you have to return them directly to us, apologies for this. Our returns policy is on our website to view, you can find it here: https://www.rainbowclub.co.uk/delivery-returns/ If we can help with anything please do not hesitate to contact us. Many thanks RC x

Posted 7 years ago

“I ordered a pair of shoes for my wedding, they are beautiful and so comfortable! I will be buying from Rainbow Club in the future!”

Helpful Report

Posted 7 years ago

“Perfect service thank you”

Helpful Report

Posted 7 years ago

“Very easy to deal with, beautiful shoes for my daughters wedding. Fast delivery and beautifully packaged”

Helpful Report

Posted 7 years ago

“These were lovely shoes. Very nice quality and very comfortable .”

Helpful Report

Posted 7 years ago

“Gorgeous shoes, so comfortable to wear, exactly what I was looking for. Purchasing online was straight forward and they were delivered within a couple of days.”

Helpful Report

Posted 7 years ago

“My wedding shoes to be are a perfect fit, so beautiful. postage and packing was so quick 100% recommended one very happy customer thank you :)”

Helpful Report

Posted 7 years ago

Rainbow Club is rated 4.6 based on 1,467 reviews