Rainbow Club Reviews

Name: Rainbow Club
Address: Hennock CourtHennock RoadMarsh Barton, ,, Exeter
Rating: 4.63

4.6 Rating 1,461 Reviews

92 %

of reviewers recommend Rainbow Club

4.6

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Rainbow Club:

Rainbow Club have been designing, making and colouring handmade satin wedding and occasion shoes since 1986 and we are now firmly established as the UK’s leading and most inspirational producers. We have over 600 UK stockists and 55 Republic of Ireland stockists who hold a wide range of products across our collections.

Visit Website

Phone:

01392 207030

Email:

enquiries@rainbowclub.co.uk

Location:

Hennock CourtHennock RoadMarsh Barton, ,
Exeter
EX2 8RU

Write Your review

Tell us how Rainbow Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rainbow Club 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what my daughter wanted Wedding not until April so hope the shoes will be comfy she is looking forward to wearing them as they are a present”

Helpful Report

Posted 5 years ago

“The shoes came so quickly and are completely beautiful. They fit well and are comfy too!”

Helpful Report

Posted 5 years ago

“Lovely shoes, quick delivery. Thanks so much:)”

Helpful Report

Posted 5 years ago

“I have ordered 3 pairs of shoes at different times and I have found the service from Rainbow Club excellent.”

Helpful Report

Posted 5 years ago

“Service very efficient & prompt in sending shoes & colour order forms. Have now forwarded shoes & handbag for dyeing my requested colour. Hopefully expect colouring service to be equally efficient.”

Helpful Report

Posted 5 years ago

“Lovely shoes cannot wait to wear them for my wedding :-) excellent service and fast delivery”

Helpful Report

Posted 5 years ago

“Very good quality :)”

Helpful Report

Posted 5 years ago

“Rainbow Club has been a great place to buy shoes for the bride and bridesmaids. The girls chose their preferred style(s) in a couple of sizes and they were dispatched the same day ready for a central trying on session. Everybody found something they were comfortable in. All but one style (which had an open toe) required the girls to go up a half size at least. Rainbow Club were efficient and helpful in communication by phone and email when placing the order and querying something and then in follow up with a problem with the order. A more minor quibble would be with Returns system that the box used for dispatch is larger in one dimension by 3cm to use Collect Plus returns necessitating additional boxes or an alternative carrier or PO to be used. We anticipate dying the shoes once the bridesmaid dress colour is finalised.”

Rainbow Club 5 star review on 26th December 2019

Helpful Report

Posted 5 years ago

“I received my vail in a beautiful box lined with tissue, the vail is of superior quality with a stunning satin edge that really sets it off. My shoes are of no less quality and are so comfy! I suffer with a trapped nerve in my toe, but on my wedding day I really wanted to look elegant, I didn’t think I’d get both elegance and comfort but I have and I’m thrilled. Class, style and quality all rolled into one beautiful retailer”

Helpful Report

Posted 5 years ago

“Easy to order, very quick delivery, great service. Ordered more than one size but returns process simple. Lovely, good quality product as advertised. Would recommend.”

Helpful Report

Posted 5 years ago

“Fantastic customer service throughout. Speedy delivery too from the colouring of a pair of shoes and then the purchase of a bag a few weeks later: tip purchase directly from rainbow club ! Beth dyed my wife’s shoes and they were exactly what she wanted, believe me when I say I got lots of points for this surprise. We thought there may be a delay in processing the dyeing of the bag due to Christmas so we were pleasantly surprised to receive them so promptly, thank you to the team and Sarah who dyed them, we took note prior to sending out the bag that the colour way could be slightly different due to the bag having satin and lace material rather than just the Lace of the shoes. Highly recommend.”

Helpful Report

Posted 5 years ago

“Quick delivery, gorgeous shoes. I cannot wait to get married in them 😍😍”

Rainbow Club 5 star review on 11th December 2019

Helpful Report

Posted 5 years ago

“Great service and delivery. Shoes are immaculate.”

Helpful Report

Posted 5 years ago

“The service was excellent and I would definitely recommend!! Very fast delivery to Ireland and the shoes are just a beautiful as they look in the photos. They’re also so comfy!”

Helpful Report

Posted 5 years ago

“With my recent order I wanted to change the delivery type. The team at the end of the phone were brilliant and sorted it straight away. On recieving the shoes they were super comfy. I would definitely buy from Rainbow Club again.”

Helpful Report

Posted 5 years ago

“Amazing shoes at great prices. Brilliant service and delivery”

Helpful Report

Posted 5 years ago

“Amazing quick service. Beautiful shoes x”

Helpful Report

Posted 5 years ago

“Well packaged bridal shoes. Size on the small side. The perfect shoe for my valentine's day wedding!”

Helpful Report

Posted 5 years ago

“Excellent service. Super fast delivery. Beautiful shoes. I had to return one pair and that was so easy and quickly refunded back to me.”

Helpful Report

Posted 5 years ago

“Simply brilliant. Amazing shoes and bag dyed to the exact colour I wanted. Friendly and very helpful staff. Replied quickly to my emails and sorted issue with a second order. No complaints. Would highly recommend.”

Helpful Report

Posted 5 years ago

Rainbow Club is rated 4.6 based on 1,461 reviews