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R3 Data Recovery Reviews

4.7 Rating 585 Reviews
95 %
of reviewers recommend R3 Data Recovery
4.7
Based on 585 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

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Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

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I contacted R3 at the suggestion of a computer expert after apparently losing all the contents of my PC - mostly invaluable work. It turned out that what I had assumed to be a back-up hard drive had in fact been installed as one of a pair of hard drives in RAID 0 configuration, causing the entire system to fail. I paid for the express service so it wasn't cheap but with so much at stake I was happy to pay what it took. They did a fantastic job - kept me closely informed and went that extra mile to retrieve everything. They seemed really clued up and I can't praise them highly enough.
R3 Data Recovery 5 star review on 13th November 2016
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(Holgate) -
Many thanks for the review Lindsay Glad you recognise the skills, resources and determination of our engineers especially during a time critical emergency failure of two drives in RAID 0 suffering from head crashes due to local power outages. Lucio , Paul, Mark , Danny, Joe and Andis all contributed to the labs completion of the task of restoring the data to a new 1TB drive. With a 99.23% integrity quality of the complete 194.9GB recovery you were fortunate that despite both drives being problematic our processes and determination to deliver the highest success rates in the UK ensure our team approach is recognised as the way forward. The increasing capacities of drives and the amounts of data stored continues to challenge all engineers, and with nearly 4 Billion sectors to be scanned to get the best quality - using engineer and equipment time and resources cost effectively to deliver the recovery at a significant lower cost and faster time than our nearest competitor is testament to the R3 Data Recovery Approach. Andy and the team at R3
I was very impressed with how quickly R3 answered my questions about the data recovery process and made me feel at ease. They were really quick to turn around my hard drive for me, and when there was an issue with the recovery drive, they rectified it immediately. They were able to recover almost all of my files and I was very satisfied with my experience.
R3 Data Recovery 5 star review on 8th November 2016
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(London) -
Many thanks Rebecca Your review of R3 Data Recovery helps other understand why we are developing what is recognised as the most cost effective data recovery lab in the UK. Our low cost fixed pricing is achieved by a team approach, we are not a one man have a go hero operation. We are a team of data recovery engineers gathered together from across the UK and Europe to deliver the highest success rates and efficiencies. Our enviable position within the top 3 data recovery labs by way of turnover in the UK may not be as profitable as some companies, but we pride ourselves on spending on the R&D , donor parts systems and skilled, experienced engineers who have developed one of the very best data recovery hospitals ever. Andy and the team at R3 Data Recovery Security House Sheffield England
I had a problem with an external drive that had become corrupted, but R3 managed to recover most of the data from it and save to a new drive
R3 Data Recovery 5 star review on 8th November 2016
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(High Wycombe) -
Many thanks for the review Mark Your Original enquiry and the complexity the task did have us concerned and your circumstances had you searching the right company to assist you over a prolonged period from your original enquiry. . " I had backup up files on my external drive, and the last one was done around 28th Nov 2015. I had to reinstall all data from backup via Nortons which has worked before, but this time it did not. I called Nortons and explained that I had to put my laptop back to Windows 8.1 from 10 because HP asked me to due to problems. So they asked for control of my laptop and did a few things but they could not do anything. So I called back a day later and got put through to a more senior tech person, they did the same apart from he removed some files that he said was not needed and then put all the backups together, then left it like that without working. He said I will get a call from a Level 2 Tech Person and 3 weeks later I am still waiting., So I am hoping you can help. Also you need to know that I had Windows Vista, 7, 8.1 and Win 10 backups on the drive. I am disabled and housebound and this drive has all my work pictures, music, documents etc that I need. Please can you help me." The R3 team progressed the recovery from the western digital WD20EARS-00MVWB0 2TB drive in Mid 2016 and were successful. The Norton backup file was recovered in an almost perfect condition and restored access to the data which had a 99% integrity header OK status of the 144.2GB of data. Glad we could be of service and thank you for taking the time to leave a review. Andy and the team at R3 Data Recovery Ltd
My story is what happens when you stupidly don't get around to backing your stuff up. My secondary hard dive which I store all my photos on ( all 12,000+ of them ) went bang and a chip on the PCB drive blew. I smelt it and when I removed the drive I could see it. Needless to say I was in serious trouble - the past 10 years of photos and videos were inaccessible. I had back up some data previous to the 10 years on a few DVD and even some stuff on my PS3, but I now had nearly 80gig of data and it was getting impossible to dump onto a DVD. So I calmed down and spent a week doing some serious research into getting it repaired and believe me there are a lot of Hard Drive repair people on the net, but when you look into their background you get a lot of bad reviews. One thing I know about hard drives is you need a clean room if you want to dismantle them, I didn't know if mine needed this but I figured it might. So I called up R3 ( with my doubting head on ) and was quoted a price which seemed fair, considering I was basically screwed - and more importantly NO DATA NO COST. I opted to post the drive myself even though they offered free courier collection from my home, but I was trying to avoid the wife as I would be facing divorce if she found out the last 10 years of ours and the kids lives were destroyed. So I posted it and a day later got a confirmation email then had received. Then it took around 3 weeks, I chased a few times to make sure it was proceeding, it did need dismantling as the drive heads had failed. I finally received an email listing all the files they had recovered, I would say 99% were there. I paid the bill in full ( they offer credit terms, I think it was interest free ) as I wanted the DATA back asap, the wife had already asked me to print out some photos for the daughters school project ( told her I had to order some new ink ) . The drive arrived next day, I plugged it in and scanned the data and in all honestly I would say out of 12,000 photos around 200 were corrupted or did not load, but the corrupted photos were all random so no particular folder was lost. All in all it was an expensive mistake, one I wont repeat. And I backed it up to another hard drive the day it arrived.
R3 Data Recovery 5 star review on 7th November 2016
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(Stafford) -
Following hard drive failure on a virtually new PC (months old), no local shops or known engineers were able to access data that was crucial to a PhD thesis. R3 were enlisted to see what, if anything, could be recovered. Initial results indicated that data was available, though it appeared that the recoverable data did not match the stated available data. A second run, however, indicated that all the critical data could be recovered, and R3 were given the go-ahead to do a full recovery (entailing actual data recovery and supply to ourselves of a flash drive containing that data). This enabled the student to complete (and subsequently be awarded) her PhD.
R3 Data Recovery 5 star review on 5th November 2016
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(Kirkham) -
Many thanks for the review Nigel, and I am glad we were able to get sufficient a recovery to help a student in their hour of need. We managed to improve the results to a quality of 94% out of 73GB which considering the stats was an improvement on all previous attempts prior to R3. Unread: 45007 Unprocessed Sectors: 24568 Bad Sectors: 287575 ABRT Errors: 322 Glad we could be of service Andy and the team at R3
My Samsung external hard drive ceased to work with most IT techs I spoke to saying it couldn't be recovered. R3 recovered the data, including family photos and important academic notes, at a very favourable rate. Communication throughout was excellent - including immediate notice of what exactly was saved and the resulting recovered data was both complete and immediately accesible. I would recommend R3 to anyone seeking to successfully recover data from faulty devices.
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(Canterbury) -
Returned recovered data on time with out any fuss. I think the price is a bit steep but can you put a price on important data?
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(Cowdenbeath) -
I am really happy that R3 recovered about 750gb of data for me from a Samsung M3 external 1TB usb drive, including work files and family memories. No fuss, just professional communication and quick turnaround. happy to validate this review, my business is www.squiffweb.co.uk, contact me via the details on that webpage and happy to verbally confirm or via email that R3 sorted out a stressful situation for me.
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(Blakeney) -
All the data was recovered efficiently in record time.
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Very impressive turn-around times and the staff are always very helpful. Wouldn't go anywhere else!
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I lost precious work twice - They recovered both times
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I was very pleased with the service I received from R3 Data Recovery. I was kept informed about progress being made to recover my data at all stages. I was impressed with the no recovery no fee offer as other companies I looked at were more expensive with no guarantee of recovery. I hope it doesn't happen again but if it does R3 will be my first call.
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You got most of my stuff back at a top price!!!!
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Recovered all my data from my damaged USB stick which was really important and urgently required 101% satisfied.
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R3 delivered what they said they would. They did not make guarantees that they could not ensure would be met. The were open about what needed to be done, how long it would take and the likelihood of success. They kept me informed through-out the process from initial pick-up by carrier to the final delivery by carrier. I was kept completely up-to-date through the media of my choice. I would have no hesitation in recommending the company to others with similar difficulties.
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R3 Data Recovery restored all my lost files after a hard drive crash on time at a very busy time last year, and provided additional help restoring pst files for my email.
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You saved three years' worth of data from my PhD!
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They recovered my priceless data, after I had given up. Thank you!
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R3 data were efficient and were able to recover all my files that I could not access on a broken pen drive. A huge relief!
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Managed to recover the data in less time than was originally quoted for. Excellent Service. Happy Client!
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R3 Data Recovery is rated 4.7 based on 585 reviews