Quest Motor Group Reviews

4.90 Rating 730 Reviews
98 %
of reviewers recommend Quest Motor Group
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.93 out of 5
Read Quest Motor Group Reviews

About Quest Motor Group:

Quest Motor Group was founded back in 1924 by the Gozzett family and today is still run and owned by the same family who maintain many of the original principles Quest Motor Group was founded upon. This allows Quest Motor Group to give every customer the best experience possible whilst supporting the local communities and organisations around our dealerships.

Quest Motor Group. A Family Business Since 1924.

Visit Website

Phone:

01376 321456

Quest Motor Group 5 star review on 3rd May 2021
Diane B.
Quest Motor Group 5 star review on 6th April 2021
Mrs Hastings
Quest Motor Group 5 star review on 1st April 2021
Miss Mcmahon
Quest Motor Group 5 star review on 27th March 2021
Mr Rawlins
Quest Motor Group 5 star review on 19th February 2021
Mr & Mrs. Marsh
Quest Motor Group 5 star review on 6th February 2021
Mr Saggs
Quest Motor Group 5 star review on 9th December 2020
Mr King
26
Anonymous
Anonymous  // 01/01/2019
A very pleasant experience we had a test drive on 2 cars. All of our questions were answered it was not the usual hard sell. We collect our new car on Monday.
(Braintree) - Posted 1 month ago
Dear Mr Wilkinson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Excellent service and best price in the country for a new Ignis for my mam. Darren went over and above with help to get us the best deal for the ideal car we wanted. Many thanks.
(Maldon) - Posted 1 month ago
Dear Mrs Davies, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Great service, covid safe environment, friendly
(BraintreeQuestCars) - Posted 1 month ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Excellent support & service from Richard & Darren at the Maldon site .
(Maldon) - Posted 1 month ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Richard, Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
Very disappointed and upset to read on Facebook you are moving out of Maldon. I had only the same day ordered a new car. Was6told anything. When I called in the same afternoon told a letter in the post. Nothing! Feel very disappointed and let down! I certainly shouldn't have read this on social media!
(Maldon) - Posted 2 months ago
Dear Mrs Payne, Thanks for taking the time to leave us a review. We apologise you were not made aware that we are relocating our Maldon dealership to Braintree. We aim to continue supporting all our customers in and around Maldon from our Braintree dealership which is only a short 30-minute drive away - offering all the same great products, services and more. Please, rest assured our Braintree dealership will continue to support you and your new vehicle. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
The colleague I had was really helpful and was amazing with how quickly we could collect the car thank you and would really recommend Quest Motor Group to my friends and family
(Maldon) - Posted 2 months ago
Dear Mrs Martin, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 1 month ago
I was extremely impressed by the Quest Motor Group. I bought my car remotely but I had full confidence in the process and in the quality of the product.
(Braintree) - Posted 2 months ago
Dear Dr Thomas, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Steph the Salesperson has been excellent and has definitely gone the extra mile, all my questions answered promptly and the video walk around of the car was a brilliant touch, the Sales experience has been one of the best I have received.
(Braintree) - Posted 2 months ago
Dear Andy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Pete White was brilliant, couldn't have asked for better service
(Braintree) - Posted 2 months ago
Dear Mr Porter, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Peter and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Very happy with my service
(Maldon) - Posted 2 months ago
Dear Mr Turner. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Great service from start to finish, kept informed at every stage of purchasing, Ollie was friendly and knew his stuff
(BraintreeQuestCars) - Posted 2 months ago
Hi, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Darren was very helpful with our purchase and made the whole thing easy and straight forward.
(Maldon) - Posted 2 months ago
Dear Mrs White, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Excellent service as usual even in these trying times. We went to buy an older car and ended up with a brand new Crossland all within a week!!
Quest Motor Group 5 star review on 6th April 2021
(Braintree) - Posted 2 months ago
Dear Miss Hastings, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Very happy good service would recommend them
(Maldon) - Posted 2 months ago
Dear Miss Arnold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Brilliant service from all staff. So helpful and friendly.
(Maldon) - Posted 2 months ago
Dear Ms Clow, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
We couldn’t recommend Quest Motors enough - they made the usually stressful experience of buying a car a very enjoyable one! Oliver was fantastic and found us the exact car we wanted (even though we were very specific!) within a few days. All the paper work was sorted by Quest (including the tax, MOT etc) which made everything run smoothly. Oliver kept us updated throughout the process and the car was delivered to our home. We love our new car, it’s absolutely perfect and has been checked over by Quest which gives us the assurance we need. All in all Quest Motor Group have been amazing and it was a seamless process and we can’t thank them enough!
Quest Motor Group 5 star review on 1st April 2021
(BraintreeQuestCars) - Posted 2 months ago
Dear Miss McMahon, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Oliver and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
This is the 3rd car I have purchased from quest. It’s been a great peace of mind purchasing and servicing my cars with a trustworthy, reliable company
(BraintreeQuestCars) - Posted 2 months ago
Dear Mr Fuller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
All of my questions were answered very promptly and the customer service was excellent. All information provided as required and not too pushy.
(Braintree) - Posted 2 months ago
Dear Ms Wilcock-Crane, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
We found Darren very helpful
(Maldon) - Posted 2 months ago
Dear Mrs Price, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Russell Wheatley was very professional and helpful showing a great deal of patience answering my questions
(BraintreeQuestCars) - Posted 2 months ago
Dear Mrs Palmer, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 2 months ago
Quest Motor Group is rated 4.90 based on 730 reviews