Pure Luxuries London Reviews

Name: Pure Luxuries London
Rating: 4.86

4.9 Rating 5,644 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 5,644 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Pure Luxuries London 5 star review on 16th March 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful new bag for my holiday Perfect to get all my things in and just right length cross over body strap Can’t wait to use it and good value too”

Helpful Report

Hello Carol, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your feedback and support. We are thrilled to hear that your new bag is wonderful and perfect for your holiday! It's great to know that it has enough space to fit all your belongings and that the length of the cross over body strap is just right for you. We hope it adds convenience and style to your travel adventures. Once again, thank you for choosing Pure Luxuries London. We look forward to serving you again soon! Best regards, Faye

“Beautiful navy leather back pack. Right size for carrying my tablet. Very nice quality and a great price. It's the second bag that I have purchased from Pure Luxuries.”

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“lovely bag at a fantastic price quick dispatch and fast delivery highly recommrnded”

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“Impressed. Good service, reasonable price and the bag seems sturdy and good quality. Will order again at some point.”

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Hello Hazel, Thank you for your positive review! We're delighted to hear that you were impressed with our service and the quality of our product. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out. Many thanks, Faye

“Easy to access website with a good description and details of each product I have ordered 2 or 3 backpacks from Pure Luxuries and each time they arrived quickly and were well packaged - very pleased with the service I received”

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Hello Julia, Thank you very much for your review, we really appreciate it. Lovely to hear that you have ordered from us before and have come back to us once again :). We value our customers supporting us, thank you. Warm regards, Faye

“I have bought four bags and are so pleased with them,the quality is excellent and the prices are fantastic,a very professional company,will certainly buy more bags in future”

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Hello Theresa, Thank you for your 5 star review, we really appreciate your kind words and support for our company. We are very happy to hear that you love purchases from us. Many thanks, Faye

“Very quick delivery - ordered at 8pm on Tuesday, received from Royal Mail on Thursday morning. Great looking tote bag for my wife.”

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Hello Simon, Thank you for your review, lovely to hear you thought our service was great and we hope your wife likes her new leather bag. Many thanks, Faye

“I have quite a few of your lovely bags now. Like to choose different styles and colours. Have also bought bargains on offer. Cannot fault your service or any of the bags I have received. Bag lady. 😊”

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Hello Sharon, Thank you for your very lovely review and your kind words towards our company. We love hearing from our happy customers and thank you for your support. Many thanks, Faye

“Excellent service, products”

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Hello Lesley, Thank you for taking the time to review us, we really appreciate your support. Many thanks, Faye

“The service was good. I felt I was getting a bargain. The quality was excellent. I will shop with you again. Thank you”

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Hello Denise, Thank you for your 5 star review, we really appreciate your kind words. It's always lovely to hear that our customers are happy and will shop with us again. Share your photos with us using #MyPureLuxuries on our socials and don't forget to follows us for the latest offers 🙂 Many thanks, Faye

“Very efficient..Delivery came on time..I'm very happy 😊 with my purchase..I highly recommend you..”

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Hello Eileen, Thank you for your review and your kind words. We are very glad to hear you are happy with your purchase and would highly recommend us. We really appreciate the support from our customers. Many thanks, Faye

“wow, love my new bag,the quality is amazing,”

Helpful Report

Hello Sara, Thank you for your review Sara. We really appreciate your kind words. Share your photos with us using #MyPureLuxuries on our socials and don't forget to follows us for the latest offers 🙂 Many thanks, Faye

“Very quick delivery, good quality bag. Love the colour, love the bag, love the price. Very happy with the service overall.”

Helpful Report

Dear Sandra, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We're thrilled to hear that you had a great experience with us. We're glad to know that our delivery was quick and that you're satisfied with the quality of your bag. It's fantastic to hear that you love the color, the bag itself, and the price. Your satisfaction means a lot to us. Thank you for your kind words and for choosing our services. We appreciate your support and are delighted to have provided you with a positive experience. Warm regards, Faye

“Lovely clutch bag at a good price, delivered with care. The others which I ordered to compare were returned easily and my refund processed promptly.”

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Hello Christine, Thank you for your review and we are very happy to hear our service was easy to use and you found a bag you love. Many thanks, Faye

“Absolutely love my new purchase. The quality is outstanding. Excellent customer experience from start to finish. Speedy delivery service and the product was wrapped beautifully. I am now going to visit the website to make my next purchase.”

Helpful Report

Dear Amanda, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We truly appreciate your support and kind words. We are thrilled to hear that you absolutely love your new purchase and find the quality outstanding. It's fantastic to know that you had an excellent customer experience from start to finish, including our speedy delivery service and beautifully wrapped product. We couldn't be happier that you had such a positive experience with us. We look forward to welcoming you back to our website for your next purchase. If there is anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for choosing Pure Luxuries London! Best regards, Faye

“Really pleased with my recent purchase. The bag is good quality and practical. Arrived promptly and really well packaged. Bought whilst on a deal so excellent value too.”

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Hi Eileen, Thank you for your review, we really appreciate it. Glad to hear you are happy with your purchase and our service. Many thanks, Faye

“Absolutely adore the bags I have purchased from you , a big Thankyou”

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Hi Eithne, Thank you for taking the time to review us. Amazing to hear that you love the bags you have purchased from us. You are most welcome, and thank you for shopping with us. Many thanks, Faye

“A lovely conker brown holdall for my son. He loves it. It is great for a weekend away, maybe even a week. Easy to order, arrived on time and it was beautifully packaged. Excellent!”

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Dear MrsAS, Thank you so much for your 5-star rating of Pure Luxuries London! We greatly appreciate your feedback and are thrilled to hear that you and your son are loving the lovely conker brown holdall. It's wonderful that it has been a perfect companion for your weekend getaways, and heck, even for a longer week! We're glad to hear that your ordering experience was easy and that your holdall arrived on time. We take pride in ensuring timely deliveries and carefully packaging our products to ensure they arrive in perfect condition. Once again, thank you for your kind words and for choosing Pure Luxuries London. We hope your son continues to enjoy his holdall for many more adventures! Warmest regards, Faye

“I have bought from Pure Luxuries a few times now and have always been so pleased with service and quality of the bags and purses, that I have just bought two more bags. Can’t recommend highly enough.”

Helpful Report

Hello Teresa, Thank you for your review, we really appreciate your continued support for us. Thank you for your recommendations it means the world to us. Many thanks, Faye

“No hesitation on recommending Pure Luxuries, the quality of your handbags are second to none. On time deliveries only add to a very pleasant online shopping experience.”

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Hello Mrs Metcalf, Thank you very much for your 5 star review, we really appreciate your kind words. Very happy to hear you love your purchase from us. Many thanks, Faye

Pure Luxuries London is rated 4.9 based on 5,644 reviews