Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,607 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 11th October 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything that is explained in the booklet happened. I was kept informed with all that I asked for, and all the staff that I dealt with were very helpful.”

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Posted 2 years ago

It has been an honour to care for your loved one and to support you, thank you for these lovely words. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Excellence from start to finish. Everything handled with care and dignity”

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Posted 2 years ago

That is wonderful to know, thank you for sharing how you were cared for by our team. All the best, Pure Cremation Team

Posted 2 years ago

“You should be proud of yourselfs for such a service thank you”

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Posted 2 years ago

That is very kind, thank you for sharing these words with us. Best wishes, Pure Cremation Team

Posted 2 years ago

“Staff were very kind and efficient, kept us updated all the way. Very smooth, and hassle free at a time grief had us not wanting to think about anything else other than our mum.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience. We are pleased that the support offered by our team gave you the time you needed at this difficult time. All the best, Pure Cremation Team

Posted 2 years ago

“This is know the 2nd time I have used pure cremation on both accassions the service from start to finish has been first glass I cannot fault them on anything”

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Posted 2 years ago

Thank you it has been an honour to care for your loved ones. It is so good to hear that you have received such a first-class service from our team on both occasions. All the best, Pure Cremation Team

Posted 2 years ago

“Extremely friendly and professional service throughout, as advertised. A big THANK YOU to everyone involved in the cremation process and deliverying mum's ashes to me.”

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Posted 2 years ago

Thank you so much for these lovely words, they are greatly appreciated. Best wishes, Pure Cremation Team

Posted 2 years ago

“Very professional service from start to finish always kind and caring people that contact you. When dad was brought home lady was very respectful and lovely.”

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Posted 2 years ago

Thank you for sharing this very moving account of your family's experience of making arrangements with Pure Cremation and how our team looked after you. Best wishes, Pure Cremation Team

Posted 2 years ago

“Great service from start to finish, showing dignity and respect at all times. I felt very confident my dad was in good hands”

Helpful Report

Posted 2 years ago

Thank you for these kind words, we are pleased that our team gave you the confidence that your dad was in good hands, it was truly our honour. Best wishes, Pure Cremation Team

Posted 2 years ago

“Very careing and make you feel you are the most inportant person in the world at your most vuneral place and time”

Helpful Report

Posted 2 years ago

Thank you for this touching feedback about the care and support you received. These compliments mean the world to us. All the best, Pure Cremation Team

Posted 2 years ago

“Excellent service from start to finish. So compassionate and caring and helpful”

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Posted 2 years ago

Thank you for this lovely review, our team will greatly appreciate this feedback. Best wishes, Pure Cremation Team

Posted 2 years ago

“Very professional. And the gentleman that brought my husband home was so caring”

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Posted 2 years ago

Thank you for highlighting each stage of care that you received. This means a lot to the whole team. All the best, Pure Cremation Team

Posted 2 years ago

“We were very happy with the professional service we received. The staff were compationate and very helpful. All mine and my husbands wishes were fulfilled. The hand delivered service was excellent, the lady was lovely and was friendly and polite. I would definitely recommend Pure Cremation to others.”

Helpful Report

Posted 2 years ago

We are so pleased to hear that our lovely team gave you the support you needed. We are thrilled with your review and comments. Best wishes Pure Cremation Team

Posted 2 years ago

“informed of all procedures from start to finish after my father passed, on call all the time for any concerns / plus vary caring and polite about the need’s of you”

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Posted 2 years ago

Thank you, we are so grateful for this wonderful feedback. Pure Cremation Team

Posted 2 years ago

“From my initial call to PURE to when my beautiful Dad's ashes were hand delivered to me, everyone was so kind and professional , and I was well informed at every stage. A simple and discreet ending Just as my Dad wanted. Thank you for taking care of my Dad!”

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Posted 2 years ago

We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your Dad. All the best, Pure Cremation Team

Posted 2 years ago

“I was very pleased with you all for the thoughtful way you helped me through a very difficult time.”

Helpful Report

Posted 2 years ago

Thank you, it has been our honour to care for your loved one and to support you. Best wishes, Pure Cremation Team

Posted 2 years ago

“Extremely professional team of caring , considerate and sensitive human beings . We were very impressed with the service provided and they succeeded in dealing with a very upsetting and somewhat emotional part of this process when dealing with a loved one . On a practical note , we loved the floral container and the relevant aspect of biodegradability , making it possible for mum to be resting in exactly the location she wished . Very well done , Pure Cremation , and thank you .”

Helpful Report

Posted 2 years ago

Thank you for sharing this very moving account of your family's experience of making arrangements with us and how you were looked after by our team. You have expressed everything that we would hope to achieve when supporting families. Best wishes, Pure Cremation Team

Posted 2 years ago

“Fantastic service from start to finish. Tracey Robinson was very patient with my questions and the driver who delivered my dad back to me, was kind and sensitive. We can’t thank you enough.”

Helpful Report

Posted 2 years ago

Thank you for such a wonderful review. We will pass on your kind feedback to Tracy and the rest of the team. Best wishes, Pure Cremation Team

Posted 2 years ago

“Right from my first phone call to inform Pure Cremation that my Dad had passed away, all staff were amazing. They were so professional and their attitude was so respectful. They provided all the information and service that was offered in the contract without exception”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience, it was our honour to care for your Dad and to support you. Best wishes, Pure Cremation Team

Posted 2 years ago

“Everyone that spoke to me was wonderful and caring ,they took a lot of the worry out of a stressful time for me the way they worked with the Hospice was brilliant so thank you all. Kind regards Tom.”

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Posted 2 years ago

Thank you for these lovely words, they mean the world to us. Kindest regards, Pure Cremation Team

Posted 2 years ago

“I would like to thank the whole team for the way they dealt with my dad. They were considerate, compassionate and understanding. The service was done in a professional manner, keeping my family updated wth the process and answering all questions we had throughout. Fromt he team I spoke with enquiring about your services to the lovely lady (Nicky) who brought my dad home), who was kind enough to sit with my mum and ask how she was, etc Thank you so much for everything x”

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Posted 2 years ago

Thank you for highlighting the sensitivity shown by our wonderful people when returning a loved one's ashes and for taking the time to share your experience with others. All the best, Mia

Posted 2 years ago

Pure Cremation is rated 4.9 based on 8,607 reviews