Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,050 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceeded all my expectations with the company’s sincere care and attention, professionalism and commitment to provide an exceptional service to their clients. To be highly complimented .”

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Posted 4 months ago

Thank you for such kind feedback. It means a great deal to know that the care, professionalism, and dedication of the team stood out to you. Your kind words are truly appreciated and will be proudly shared with everyone involved. Best wishes, Pure Cremation Team

Posted 4 months ago

“Easy to use, helpful, friendly and caring staff. My special thanks to lindsey, who was warm and compassionate. Would use again if needed.”

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Posted 4 months ago

Thank you for your lovely feedback. It’s so appreciated, and we’ll be sure to pass your kind words on to Lindsey; she’ll be touched to know she made a difference. We're really glad the team made things straightforward and supportive for you. Kindest regards, Pure Cremation Team

Posted 4 months ago

“I can fully recommend this service as your team was very helpful and considerate, my children are going to use you when I go, but hopefully not for a long time”

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Posted 4 months ago

Thank you for taking the time to share your experience of our care. It's great to know you found our team helpful and considerate, and that you have now chosen our service for your own arrangements. Best wishes, Pure Cremation Team

Posted 4 months ago

“Very professional and completely happy with service”

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Posted 4 months ago

Thank you so much for your positive feedback, Nathan. Take care, Pure Cremation Team

Posted 4 months ago

“Thank you for all your help in taking care of my dad.The whole process you provided took a lot of stress away from me.keeping me informed every step of the way and returning his ashes exactly the time you said.I would thoroughly recommend your services.”

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Posted 4 months ago

Thank you so much for your positive review. We’re truly grateful for your recommendation and for the trust you placed in us while looking after your dad. Best wishes, Pure Cremation Team

Posted 4 months ago

“Thank you all so much for the wonderful care you gave my husband John. Everyone was so kind caring and respectful in every way. You made everything so stress free for myself and our family. Your care was above and beyond. Thank you”

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Posted 4 months ago

Thank you so much, Linda. Knowing that our kindness and respect brought you comfort means more than words can say. We’ll make sure your thanks are passed on to the entire team. All the best, Pure Cremation Team

Posted 4 months ago

“At a very difficult time for our family Laura and Lindsey were very helpful and understanding sorting out arrangements for my mum. It was her wishes to use Pure and I’m glad we did, thank you.”

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Posted 4 months ago

Thank you for your positive feedback and for taking the time to share your experience. We're so pleased Laura and Lindsey were able to support you with compassion and care, it means a great deal to us to know they helped make things a little easier. Kindest regards, Pure Cremation Team

Posted 4 months ago

“Everybody was very supportive , empathetic kind caring and respectful . Thank you so much .”

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Posted 4 months ago

Thank you for your kind feedback. We are delighted that you found us to be supportive, caring, and respectful during your loved one's arrangements. Best wishes, Pure Cremation Team

Posted 4 months ago

“Our family found Pure Cremation to be sympathetic and Professional they kept us informed at all times of the progress following my Mothers passing”

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Posted 4 months ago

Thank you so much for your thoughtful review. It's wonderful to know that we could offer the support and professionalism that you needed. All the best, Pure Cremation Team

Posted 4 months ago

“Absolutely brilliant service provided, in what must have been, one of the most problematic of arrangements.”

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Posted 4 months ago

Thank you so much for your kind words, Melanie. We’re thrilled to hear that you found our service brilliant, especially during what can be such a challenging time. Your feedback means a lot to us. Kindest regards, Pure Cremation Team

Posted 4 months ago

“An excellent service and very thoughful company when you arte greiving”

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Posted 4 months ago

Thank you for your wonderful review, Lee. We truly appreciate your kind words, and it’s heartening to know that you found comfort in our service. It means a lot to us to know that we could support you during your time of grief. All the very best, Pure Cremation Team

Posted 4 months ago

“Everyone was so lovely from start , very good communication, letting you know what the next step would be. Thank you”

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Posted 4 months ago

Thank you for taking the time to share your experience with us. It’s lovely to know that you felt looked after from the very beginning, and that the regular updates helped you feel at ease. Kindest regards, Pure Cremation Team

Posted 4 months ago

“We received a very good and considerate service with a rapid collection of my wife's body and a thoughtful well considered return of her ashes. I personally recommend Pure Cremation.”

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Posted 4 months ago

Thank you, John, for your kind words and for recommending us. We’re very grateful to have been able to provide the care and support you needed at this time. Best wishes, Pure Cremation Team

Posted 4 months ago

“Very good service ..friendly and professional people who picked my husband up, took him to Bury st Edmunds ..staff were lovely always ready for a chat, Husband came back to us in a lovely lavender container and he's sitting in the summer house house he built now awaiting new pastures to rest in ...even off to Australia ..xxxThank you for your great service ..xxxxx”

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Posted 4 months ago

Thank you for taking the time to share your experience with us. We’re honoured to have been entrusted with your husband’s care and your amazing feedback is appreciated by our entire team. Take care, Pure Cremation Team

Posted 4 months ago

“My Mother recently passed away and I called Pure Cremations late evening , they were super polite and very compassionate throughtout the process. They collected my mother a few hours after the call and the 2 guys that came to collect her were very respectful and caring. I can honestly say, that the entire process was stress free for me, all the staff were very sympathetic, compassionate and kindness on all levels. I also liked that during this difficult time ,they went through the process step by step and followed up with emails and calls and kept me up to date with all the process. I then chose to have my mum's ashes brought back home to me, which was all included in the cost. The entire process from my first call to the cremation was amazing and made life so much easier for me during this very sad time. I would highly recommend Pure Cremation to anyone who wants a very professional and affordable service. Thank you”

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Posted 4 months ago

Thank you for your touching feedback. It's wonderful to know that you felt supported with kindness and respect from the very first call. Making things a little easier for you and honouring your mum’s wishes means everything to us. Best wishes, Pure Cremation Team

Posted 4 months ago

“Brillient you kept me in touch with every stage of the process. The contact people were very helpful & made the process stress free. Should be a 10 star rating.”

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Posted 4 months ago

Thank you so much for your fantastic feedback. It's great to know that we could make everything as stress-free as possible. We truly appreciate your 5-star rating; it means a lot to us. Kindest regards, Pure Cremation Team

Posted 4 months ago

“It's hard navigating the practical issues at a time when your head is full of emotions and not understanding what the process is when a relative passes, but Pure Cremations were so kind and helpful from the first phone call at an ungodly hour of the morning (sorry!) right through to the personal delivery of the ashes. Friendliness kindness and understanding helped to make a difficult time so much easier.”

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Posted 4 months ago

Thank you for sharing your experience of our care. We’re pleased that we could offer kindness and understanding every step of the way. It means a lot to know we helped make things a little easier when there was so much to take in. All the best, Pure Cremation Team

Posted 4 months ago

“From the very first phone call, Pure Cremation treated me with so much compassion and respect. Nothing was too much trouble, every question was answered ... nothing was too much trouble.”

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Posted 4 months ago

Thank you for sharing your experience. It's reassuring to know that from the very first call, you felt cared for with compassion and respect. Best wishes, Pure Cremation Team

Posted 4 months ago

“You helped me through a difficult time. Set my mind at rest. Your service was personal and excellent. You made my husbands last journey peaceful.”

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Posted 4 months ago

Thank you so much for your wonderful feedback. We're really glad our service could bring you peace of mind. It was an honour to support you and to help make your husband’s final journey peaceful and respectful. Kindest regards, Pure Cremation Team

Posted 4 months ago

“This company is just outstanding in it's field, i literally cannot find any faults whatsoever! They are a market leader in customer service & at a very bad time in ones life they are just so sympathetic but in the correct manner, i intend to set up a future funeral plan for myself going forward because i am that impressed.”

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Posted 4 months ago

Thank you so much for your incredibly kind words. It means a great deal to know that our team supported you in the right way during such a difficult time. We’re truly honoured by your trust and that you’re considering a future plan with us, which really says it all. Best wishes, Pure Cremation Team

Posted 4 months ago

Pure Cremation is rated 4.8 based on 6,050 reviews