Pump Reviews

Name: Pump
Rating: 4.66

4.7 Rating 222 Reviews

70 %

of reviewers recommend Pump

4.7

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Lyndon Smith

Anonymous

Anonymous // 01/01/2019

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“Quick delivery exactly as described!”

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Posted 5 years ago

“Did not receive the item. Courier went to wrong property. Seller was indifferent when informed, Still waiting for a refund.”

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Posted 5 years ago

“Recently bought a village pump which arrived on time as planned. Unfortunately the carriers broken the handle. I spoke to Greg at the company and the next day the replacement handle arrived. Can’t complain at this sort of service. I asked a question about how to over winter the pump especially the washer and within an hour, even though it was in the later evening I had a reply. Great service will definitely buy from them again.”

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Posted 5 years ago

“Done the job no problem”

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Posted 5 years ago

“Once again, only asking for a leather pump washer but it came the next day.”

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Posted 5 years ago

“I needed a replacement plunger for a hand-pump, installed in 1985. Although the pump had been bought in Belgium (manufactured in Germany) the plunger fitted and it works splendidly. Many thanks Warren Crawford”

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Posted 5 years ago

“Outstanding service at a very difficult time, including a correction to the order picked up over a weekend. Excellent communications and the fastest delivery service I have had this year. The parts were spot on.”

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Posted 5 years ago

“I have a 1910 hand pump still working put a new leather cup in each year keep going all summer just the job”

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Posted 5 years ago

“Needed a replacement pressure vessel like now, now, now. As always, prompt and efficient service from Robinson’s and received it virtually next day. I now have water again. Thank you.”

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Posted 5 years ago

“Fast dispatch and delivery quality product.”

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Posted 5 years ago

“Good value and quick delivery.”

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Posted 5 years ago

“excellent service delivered promptly”

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Posted 5 years ago

“Website claims next day delivery when ordered before 3.30pm, (i ordered way before that). Parts dont arrive, I lost a day's money. When you query it, you are simply told to return items. You then you have to pay to return items back to them so I'm out of pocket by £3 postage, a day's money and then you're asked to write a review of how great they are.... what do you think? Wake up pump.co.uk, if you make a claim of next day delivery then stick to it, for other companies it is the reason they gain business, Amazon, Screwfix, B&Q, BES etc etc and they manage to achieve it day in day out. All of the above then offer free returns if they have screwed up. If you are going to try to emulate their business model then do so in its entirety, hold your hands up when you fall short of good service and for gods sake dont expect a customer to pay to get a refund.”

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Posted 5 years ago

“Ordered engine at 2pm. Arrived next day at 10.30. Very prompt service”

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Posted 5 years ago

“My order arrived within 2 days and well packaged. The Villiers 5.5hp engine was very good value and has given my vintage Webb lawnmower a new lease of life. I am delighted with the service provided by Pump and would recommend them.”

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Posted 5 years ago

“Excellent and prompt service level delivery!”

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Posted 5 years ago

“Ordered at 4pm. Shipped at 4:20pm. Parts safely received and in good condition. You can't ask for more.”

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Posted 5 years ago

“Great product, exceptional service.”

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Posted 5 years ago

“Very prompt - product accurately described and works well.”

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Posted 5 years ago

“The items received were not what we ordered and we were told there was an error with the website. A new product has been sent out but we needed this earlier”

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Posted 5 years ago

Pump is rated 4.7 based on 222 reviews