“I inadvertantly ordered the wrong size leather washer, hadn't realised the part unscrewed to allow new washer to be fitted. Pump exchanged it and sent a spare. Excellent service. All arrived safely in double quick time!
Really appreciated - thank you”
“Excellent quality replacement part for a manual pump for my garden well. Far better than the original that came with the pump from another supplier. The part arrived on time and in good condition, although it would have benefitted from a little extra padding in the package. I am glad I have found this supplier.”
“Very Friendly helpful staff who answered the telephone promptly (unusual these days) and even thought I had missed the cut-off for next day delivery made an effort and got it delivered next day as I was desperate for the pump next day....very much appreciated! Thank you!
Great Service - (Mr) Michael K Hoppins.”
“In a world of frequent disappointments you rewrote the manual. -ordered 3 parts for our water pump ( ice damage) - in our 70’s we are not your savvy online type. Panicked that I may not have ordered incorrectly, immediately phoned you. in a jiff you confirmed I had ordered correctly - 18 hours later. - around 8.15.am next morning .. the parts arrived. - we live outside of a town / semi rural/ hard to find/ poor internet. - so you worked a miracle. - parts exactly right. - now fitted - pump pumping - Thankyou for such excellent service at a good price with the added backup of calm courtesy when I thought I had sent my order into the ether. Thankyou. - you have emboldened me, may just place an order with Amazon now . Mrs JAQ”
“Needed some leather washers for an old Victorian garden pump...couldn't fund them anywhere online except at Pump. They are brilliant quality and after months of not working the pump works like a dream. Delivery was very quick too.”
“Absolutely excellent service, cannot fault any of it.
I bought a cast iron pump for the garden over the internet on Robinson’s site, came overnight!
I realised I needed the stand as well so telephoned Robinson’s direct.
The man in the phone couldn’t be more helpful, and was really friendly. I also got that the following day.
This was important as we was going away so didn’t want no parcels coming overnight.
Thank you Robinson’s for a great service and would recommend them to anybody. They don’t just sell ornamental pumps, take a look.”