Pump Reviews

Name: Pump
Rating: 4.66

4.7 Rating 222 Reviews

70 %

of reviewers recommend Pump

4.7

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Lyndon Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used this company previously but this time they excelled in customer service. I ordered an engine online but stupidly the wrong one, panic sets in, so I emailed immediately telling of my mistake. I was also going to phone them the next day no need my e mail was responded to and the correct engine was ordered for me. Next day free delivery. The Villiers engines are brilliant as good as other makes, the prices are unbelievable. Thank you for excellent service.”

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Posted 6 years ago

“Took internet order and then weeks to supply, never contacted us to say when it was comeing. We had to ring up and chase”

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Posted 6 years ago

“Helpful knowledgeable staff. Swift delivery and a good product-thanks”

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Posted 7 years ago

“What a great service. It was a Friday so getting something to you for Saturday was looking impossible I needed the part the next day as the cattle couldn’t get water & they made sure that that’s what happened Well done team”

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Posted 7 years ago

“Very good service and communication. Have used Pump lots of times”

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Posted 7 years ago

“Item arrived promptly and matched description exactly. Have not fitted it yet but looks of good quality.”

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Posted 7 years ago

“quick service”

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Posted 7 years ago

“Very helpful and quick delivery”

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Posted 7 years ago

“Excellent service even for a very small order.”

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Posted 7 years ago

“Good company to work with. Parts ordered are generally with you next day. 5 star service. Thanks.”

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Posted 7 years ago

“Always have plenty of time to talk us through problems and always have the right equipment for sale when we need it.5 star service Thank you Robinson's The Epping Golf Course”

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Posted 7 years ago

“Clear website, fast ordering and delivery.(next day). Quality of product was also excellent.”

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Posted 7 years ago

“Very good communication and speedy delivery”

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Posted 7 years ago

“No reply to query about vat charge and no promised phone call on request for help with an item”

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Posted 7 years ago

“A telephone call confirmed the part we required and an order was placed online. Item received promptly. Couldn't fault ease of the whole processs.”

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Posted 7 years ago

“I can not say I was happy having to buy new parts. Their is a weakness in the design in the parts I have used in the passed. This was the third replacement I have had to purchase due to this design weakness which I am sure you are aware of but have done nothing to strengthen the two small lings in the main casting. If possible a small radius in the corners of the casting that link these parts would I am sure would overcome this problem. G M Bird”

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Posted 7 years ago

“Products easily found, helpful staff when ringing to check sizes for a particular item.”

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Posted 7 years ago

“Great service fast delivery the pump I purchased met all of my expectations”

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Posted 7 years ago

“I have ordered 3 pumps from this company which worth £530 and they took money from my account and 2 days past there is no confirmation mail of order or nothing when I called the company they said order has not been cancelled without any reason and money is also not refunded till now. Very bad experience, how such a big company can be irresponsible like this.”

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Posted 7 years ago

Hello We apologise for your poor experience. In this particular case the order was automatically flagged due to discrepancies and therefore cancelled. We try to make refunds ASAP, please bear in mind that processing time applies. This should have been explained at the time and we will endeavour to ensure similar complications are thoroughly communicated and understood. Many thanks.

Posted 7 years ago

“Very pleased with easy access and ordering excellent delivery Will recommend Many thanks”

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Posted 7 years ago

Pump is rated 4.7 based on 222 reviews