Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,590 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,590 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 21st October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would like ability to designate our ref/order no. on the order”

Helpful Report

Posted 7 years ago

Thanks for your review and feedback Mr Manwell! We are actually in the process of enhancing the ordering facility on our website - and there will be the ability to had PO numbers to orders. Keep an eye out for it in the not to distant future! If however you would like us to add a PO for the short term, please give our sales team a call or email us to manually add the details for you.

Posted 7 years ago

“Excellent service. Very quick delivery and very securely packaged.”

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Posted 7 years ago

“Very helpful service”

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Posted 7 years ago

“As we are still awaiting the delivery of the order 10days after payment it is at this time difficult to find much to be complementary about. We look forward to seeing some action Happy New Year Michael Shea”

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Posted 7 years ago

Dear Michael, so sorry to hear about your long delivery time. Unfortunately this was to do with a FedEx issue. We investigated the issue and phoned you as soon as we knew there was a problem and got the goods to you as soon as we could. Our apologies for the initial disappointment.

Posted 7 years ago

“Very good cycle stencil... promptly delivered and a good product.”

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Posted 7 years ago

“Easy ordering and prompt delivery.”

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Posted 7 years ago

“Very good service fast Delivery both on order and receiving email to confirm order. Wish all company's had the same response.”

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Posted 7 years ago

“My order arrived very promptly and was well packaged. Great service, thank you.”

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Posted 7 years ago

“Glad to get the right product very quickly at short notice.”

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Posted 7 years ago

“Very pleased with my order came on time and looks great.”

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Posted 7 years ago

“Great service and price, spent a whole looking around for value and Promain ticked all the boxes!”

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Posted 7 years ago

“Ordered on line bit of a problem page kept changing however problem cleared date of delivery arrived and goods arrived as promised not used paint yet so can't comment”

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Posted 7 years ago

“After calling Promain’s technical helpline I was recommended Combi color by one of their staff. I was after a smooth surface finish and fast drying time. Upon using the product it unfortunately didn’t live up to either of these expectations. I emailed in to ask for further advice and support, only to be ignored.”

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Posted 7 years ago

“Good price. Good Service. Good delivery. No fault found in any aspect.”

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Posted 7 years ago

“Good friendly fast efficient service from all of the 3 people I spoke to and the guy in the warehouse when I collected,”

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Posted 7 years ago

“Great product, fabulous service, great company. What more can I say?”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Being a renovation company we often have unusual needs, the Promain technical department has never let us down with their suggested solutions, from repairing fibreglass flat roofs to sealing walls in old cellars and paints for metalwork. Top company, fast delivery.”

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Posted 7 years ago

“Good product knowledgeable staff able to offer advice.”

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Posted 7 years ago

“Promain UK Limited are friendly, efficient, and helpful, a very knowledgeable and professional company.”

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Posted 7 years ago

Promain is rated 4.8 based on 2,590 reviews