Promain Reviews

Name: Promain
Address: Promain House, Pierson Court, Knowl Piece, Hitchin, Hertfordshire
Rating: 4.76

4.8 Rating 2,588 Reviews

95 %

of reviewers recommend Promain

4.8

Based on 2,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Promain:

The UK's Largest Industrial Paints and Coatings Distributor

With over 35 years of experience Promain Paints are the UK's largest supplier of industrial paint coatings from Rust-Oleum, Sika, PPG Sigma, Coo-Var, Bollom, Teknos, Nullifire, Tensid, Remmers, Centrecoat, Bedec, Classidur, Owatrol, Keim, Selemix, FLAG, Zinga, Hempel, Mapei, Protecta-kote, Teamac, Jotun, Sherwin Williams, Solignum, Zinsser, Tor Coatings, Blackfriar, Osmo, Bradite, Indasa, etc.

Promain are able to offer a colour matching service for many paints from our range of over 35,000 colours, please call our sales team for further information 01462 421333.

Visit Website

Phone:

01462421333

Email:

orders@promain.co.uk

Location:

Promain House, Pierson Court, Knowl Piece,
Hitchin
Hertfordshire
SG4 0TY

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Promain 5 star review on 21st October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goos damaged in transit. Excellent response and replacement once notified.”

Helpful Report

Posted 7 years ago

“The service from Promain was excellent. The product was initially misdirected by the manufacturer but Dawn at Promain kept me updated. When the replacement was the wrong colour Dawn again saved the day and the manufacturer finally got it right. I had full confidence throughout that the order would be resolved. The delay in delivering the right product was not the fault of Promain.”

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Posted 7 years ago

“Excellent customer service initially from Lee and a special mention to Tony from the technical team for all your advice. The paints I ordered worked exactly as I expected - perfect finish.”

Promain 5 star review on 31st August 2019

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Posted 7 years ago

“The paint is excellent - good consistency, and nice silver finish. Makes rusty exhaust pipes look like new. Don't know yet about durability - whether finish will fade, or heat will damage. Biggest concern is if rust will return, although I wire-brushed the pipes, applied Jenolite and washed off. So far paint very good. One improvement should be made - cling film not sellotape should be used to seal lid. It rips off the top of the paper and some of the directions are torn off. Also spoils look of tin for future. Lettering so small because of 4 languages impossible to read without magnifying glass.”

Promain 5 star review on 30th August 2019

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Posted 7 years ago

“Excellent service and brilliant product”

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Posted 7 years ago

“So glad a decorating friend introduced me to this product. Has saved me lots of time and hence money. Really does work and no need to rinse.”

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Posted 7 years ago

“Excellent service! Made use of the technical help line to identify the right product for my job. The help I received was first rate, thank you”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Excellent service. Website easy to use. Paint delivered very quickly. Would highly recommend.”

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Posted 7 years ago

“Great service, great advice and an excellent product!”

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Posted 7 years ago

“The company are very good but the colour is not red as it says on the tin but more bronze, a deep, metallic chocolate. Very disappointing but had disappointments with a spray (came out purple) and Hamerite version (red but no Hammer effect). My order arrived as promised on the day suggested but then had fun and games with the delivery company.”

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Posted 7 years ago

“satisfaction with the product very easy transaction well done Promain”

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Posted 7 years ago

“Speedy delivery and it does what it says on the tin!”

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Posted 7 years ago

“Sorry - my previous review from Alfred G is for another paint company which i purchased on the same day. My Promain review is:- Quick delivery - well packed. The black acrylic floor paint is excellent. No smell and nice satin finish.”

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Posted 7 years ago

“My previous review was for another paint company -(I purchased paint from 2 companies at the same time) - - not Promain....sorry about that. My Promain review is:- excellent delivery and excellent black floor paint. No smell at all. Goes on nicely. Looks satin and has a dark liquirice colour. Great”

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Posted 7 years ago

“I asked for samples which came within 2 days. The samples are exellent (looks like the real paint - not printed). I beleive the paint is mixed for each order?...so I think delivery is quick. (Ordered over the weekend and it arrived on the following Wednesday.)”

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Posted 7 years ago

“I contacted Promain for advice about what paint to use on my garage floor. I spoke to a very knowledgeable gentleman who explained all the options and helped me choose the right paint. Delivery was very quick and I paint the floor and am waiting for it to dry. Floor looks great.”

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Posted 7 years ago

“Excellent telephone customer service and easy to order online. Just wish the actual product did not meet my expectations”

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Posted 7 years ago

“Excellent product and so easy to apply as long as you have the correct gas torch. Highly recommend.”

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Posted 7 years ago

“Exceptionally quick in despatching orders. Nice people to do business with.”

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Posted 7 years ago

Promain is rated 4.8 based on 2,588 reviews