Proline Skates Reviews

Name: Proline Skates
Address: 2-3 Bessemer Business Quarter, Bessemer Close, Cardiff, Cardiff
Rating: 4.71

4.7 Rating 3,959 Reviews

95 %

of reviewers recommend Proline Skates

Company Reviews

Metrics

Info

4.7

Based on 3,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07816962416

Email:

info@prolineskates.com

Location:

2-3 Bessemer Business Quarter,
Bessemer Close,
Cardiff
Cardiff
CF11 8DL

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Proline Skates 5 star review on 19th August 2024

Carolina Boaventura Grein Ericson Silva

Proline Skates 5 star review on 21st February 2023

Klaudia Dziubek

Proline Skates 5 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

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“Great scates!”

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Posted 12 years ago

“Superb service - order was with me the next day and exactly as descibed. Can't fault and would definitely use them again.”

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Posted 12 years ago

“Fantastic service - speedy delivery. would definitely recommend.”

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Posted 12 years ago

“Arrived next day and my son was delighted with the scooter”

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Posted 12 years ago

“My son is very happy with the skates and the arrived very quickly. Thank you.”

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Posted 12 years ago

“Product & delivery where excellent and fast would use again.”

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Posted 12 years ago

“Brilliant service, ordered late one night parcel arrived within 48 hours. Fantastic.”

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Posted 12 years ago

“Quick delivery and was tracked so I could keep an eye on delivery times. Brilliant build quality. Hope to get many years of usage out if this luggage. I am a frequent flyer and hope most air lines allow as hand luggage.”

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Posted 12 years ago

“Im not happy with your service. I sent this email regarding my purchase and ive had no reply. Since sending this email ive had to take the scooter to a shop again and get rounded screws sawn out of the clamp. Its scratched to bits and I have a very unhappy son. Ive put his old clamp back on his scooter which was cheaper but much better quality. Wont use you again..............Hi I purchased blue proto scs clamp for my sons scooter. We fitted the clamp fine and then my son decided he wanted his bars cutting down to size so we tried to remove the clamp and one skrews just would not budge. After numerous adults tried to remove the skrew I then decided to take it to a scooter shop where they removed it with some force and cut the bars down and charged me £20 which I was not happy with. After getting home my son still wasnt happy as the clamp wasnt inline and there was lots of head rock on the bars so we tried to unloosen the skrews once again and now 3 of them will not budge. One of the skrews has rounded so we have no way of getting it out. I am so annoyed that these skrews are just totaly unremovable once tightened. I have paid a lot of money re vamping his scooter for his birthday and hes so upet that its not doing as it should. I also purchased bsrs and bar grips which he is over the moon with. Please could you advise me of what to do next. Thankyou”

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Posted 12 years ago

After looking at our inbox we have not received any e-mail from yourself regarding this matter so we were totally unaware of the issues you have been having. please e-mail us at: orders@prolineskates.com

Posted 12 years ago

“The skates arrived and were great. There was an issue with the wholesalers delivery but there was good communication. Free T Shirt was nice too.”

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Posted 12 years ago

“I bought these skates as birthday gifts for my two eight year old grandsons. The skates are good quality, look good and the boys love them. The whole purchase process was very efficient and the skates arrived the day after I ordered them. I was informed exactly when to expect delivery and both times they arrived at the promised time. Great service.”

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Posted 12 years ago

“fantastic service, very helpful and arrived when they said it would, was so good the first time i have since made a few more purchases.”

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Posted 12 years ago

“Spoke and emailed the guys and they were extremely courteous and helpful. Highly recommend.”

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Posted 12 years ago

“The item arrived quickly. Good comunication.”

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Posted 12 years ago

“The service is great.”

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Posted 12 years ago

“Fast delivery and great customer service. Would definitely use again.”

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Posted 12 years ago

“skates were delivered sooner than i had expected.one very pleased customer!”

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Posted 12 years ago

“Speedy efficient service! Thanks”

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Posted 12 years ago

“Very helpful staff and very fast delivery”

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Posted 12 years ago

“I purchased a scooter for my sons 11th birthday, when it arrived it was NOT new! I was really dissapointed that you sent me a scooter that was ex display model with scratches on it!. My son had chosen this scooter from your site and expected it to look brand new. I wouldnt have purchased this item knowing it was badly marked. In future you should make customers aware that they will be sent ex display models and offer them discount or the decission not to buy as I would have done given the option. When the scooter arrived I phoned you straight away to be told that it was the last one! I had to send photos to prove that it was marked and promised a phone call straight back, that I didnt get! Fortunately the man I spoke to gave me his managers mobile to forward the pictures to so I phoned him and he said he had seen the photos and had just left work, was I not going to get a reply until the next working day? Why did he not feel it necessary to sort out this complaint their and then? I was very peroffessional on the phone and expected the same back. My son ended up with a scooter that looked second hand on his birthday that was 2 days later, and no apologies were made! The result of the phone call was that the scooter was discounted. If I had been given the choice before the scooter was delivered I would have purchased a different scooter and you would have had a better sale.”

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Posted 12 years ago

Proline Skates is rated 4.7 based on 3,959 reviews