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Proline Skates Reviews

4.7 Rating 3,896 Reviews
95 %
of reviewers recommend Proline Skates
Company Reviews Metrics Info
4.7
Based on 3,896 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Proline Skates Reviews
Visit Website

Phone:

02920499688

Email:

info@prolineskates.com

Location:

K1 SOUTHPOINT . FORESHORE ROAD,
A4 SOUTHPOINT . FORESHORE ROAD
Cardiff
CF10 4SP

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Rebecca
Verified Buyer
“Easy to order, delivered really quick. Excellent price!”
Helpful Report
Posted 11 years ago
Michelle
Verified Buyer
“The wheels I ordered where”
Helpful Report
Posted 11 years ago
Helen
Verified Buyer
“I was really pleased with the entire purchase of my skates. The skates were as described. The order was very prompt and the delivery service was fantastic, being able to track the parcel and see exactly what time the delivery was due. I ordered 3 pairs of skates, but unfortunately the ones for myself were too big. As I needed them urgently I then ordered an additional pair in the smaller size, again with great speedy service. However the return transaction was not so smooth. I phoned Proline twice for advice on returns and did exactly as instructed. I chose a return courier with certified and signed for delivery and returned the skates with the returns form the following day. I received no refund for several weeks and in the finish had to Email and phone proline on several occasions to sort this out. I think the company had lost track of my returned skates. Fortunately I was able to prove exactly the time and date and by whom they had been received by. My refund was then credited, with an Email to say it had been sorted out. Apart from this glitch, which could have been just an unfortunate error, I was very happy with the service overall and I would recommend Pro-Line still.”
Helpful Report
Posted 11 years ago
We are very sorry for the mix up with your return. It seems like it got mixed up somehow which is bad on our part but glad it all got resolved in the end. Thanks for the review
Posted 11 years ago
Proline Skates is rated 4.7 based on 3,896 reviews
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