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WCF Ltd T/A Progreen Reviews

4.7 Rating 3,905 Reviews
93 %
of reviewers recommend WCF Ltd T/A Progreen
4.7
Based on 3,905 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read WCF Ltd T/A Progreen Reviews
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Phone:

01778394052

Email:

info@progreen.co.uk

Location:

Unit 3 Axis Park, Manasty Road,
Orton Southgate
Cambridgeshire
PE2 6UP

My item was marked as dispatched on 30/04/25 it is now 12/05/95 and still not arrived. Communication is zero as several emails have had no responce
Helpful Report
Posted 1 year ago
We do apologise there has been a delay in receiving your parcel. After looking into this further, the order was placed on 28th April and dispatched the next working day. We have a tracking number available with Parcel Force and can see there is an ongoing issue with the address, and they are unable to make this delivery until they’ve had confirmation of the address. After following this up this morning, we can confirm the address has been rectified and the parcel will be out for delivery and with you no later than Thursday this week. We will email you separately to confirm the tracking information and keep in touch with any further issues if any occur. Kind Regards, ProGreen
Posted 1 year ago
I made a purchase on the 1/05 and was given an invoice saying dispatch on the 1st. Then on the 7th I sent an email asking about the delivery, I am still waiting for a response. On the 8th I rang the company to ask and I was informed that my order was dispatched the day before so should be with me that day or the following day. It's now 11th and as yet I'm still waiting.
Helpful Report
Posted 1 year ago
Hi Carl, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen
Posted 1 year ago
Dear Carl, we do apologise your parcel hasn’t been delivered. Looking at your customer record, the parcel was dispatched however no further scans have been made with the courier. After speaking with a member of the team today, they have raised a replacement order to leave us today and this will be delivered tomorrow. A separate email will be sent to you with the tracking information that will be available to you.
Posted 1 year ago
Excellent product I have tried other weed killers but this is far better.
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Ordered a soil sample kit that never cameSubmitted a 2nd end of march, no reply by may. Sent a evmail to info@ no reply, phoned up twice and finally got through. Was told sorry we have the results someone will contact you soonest, 36 hrs later no response so called again and got the results later Expect to wait on the phone, dont expect a reply to the info@ e mail
Helpful Report
Posted 1 year ago
Hi Dan, sorry to hear about this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen
Posted 1 year ago
Dear Dan, we do sincerely apologise for the delay in getting your soil analysis and results to you. Looking at your customer record, we can see these were sent via email to you on 7th May, along with the treatment plan. We’ll ensure the Agronomist gives you a call just to follow up and ensure you have received these successfully.
Posted 1 year ago
The company is reliable and dispatches items swiftly. The postage costs are high, although this charge is similar to other companies presumably due to the toxic nature of the contents. I have used this firm before and can vouch for their reliability.
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Still waiting for product
Helpful Report
Posted 1 year ago
Hi John, sorry to hear this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen
Posted 1 year ago
Dear John, a colleague has tried to reach you today, however, has been unsuccessful so they have left you a voicemail. In response to your review, your parcel has been dispatched but looking into the tracking, no further information has been provided from the courier, therefore we will need to take up an investigation with them. In the meantime, a replacement order has been raised and will be dispatched tomorrow (13th May) and on a next day delivery that should arrive before 2pm. One of the team will call you with any further issues if they arise. We sincerely apologise for the delay.
Posted 1 year ago
Still waiting on the order that was dispatched on the 29th of April. It’s now the 9th of May.
Helpful Report
Posted 1 year ago
Hi Gerald, sorry to hear this. I will chase this up with the team and come back to you as soon as possible. Apologies again for the delay and inconvenience. Kind Regards, ProGreen
Posted 1 year ago
Dear Gerald, after looking into the tracking of the order, we can confirm that it doesn’t appear to have had any scans by the courier since it was dispatched and therefore, we’ll be taking it up with them to investigate further. In the meantime, we can see you have spoken to a member of the team, and they have raised a replacement order that is on a next day delivery. This will be with you tomorrow and one of the team will email you with the tracking number. Any further issues, we’ll ensure to give you a call. We sincerely apologise for the delay.
Posted 1 year ago
Great service. Product ordered worked a treat.
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Good service.
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Happy with products and service as usual. A little disappointed that I had to call to find out where the delivery was as usually delivered in 2/3days. Delay was due to you not having the wild flower seeds for bees, however this was resolved by you sending a replacement. There was obviously a misunderstanding somewhere as for a replacement I was going to get was a 4 to 1 mix as a replacement (the 4 being grass seed). This was for an experiment in the corner of a paddock so have used anyway, but just felt I had to point out it wasn't a good like for like replacement. I'll have to make sure I ask more questions next time. Regards Julian
Helpful Report
Posted 1 year ago
Hi Julian. Thank you for your feedback, it is much appreciated. I understand your frustrations and apologise for any inconvenience you may have faced. I will pass this feedback onto the team. Kind Regards, ProGreen
Posted 1 year ago
Very quick service. Thank you
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Very good service
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
I would recommend the pro green mares tail solution,it brilliant and it works.this is the second lot I ordered ,the first did the trick but this is for a bigger area.well done Progreen.
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
very good easy and quick service
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Order placed for soil testing kit on 31st March. Having been told by Brad and then Libby that it had been sent, and then resent 3 times. still nothing received on 3rd May and only 1 tracking number available from 23rd April. Very disappointed service.
Helpful Report
Posted 1 year ago
Hi Sharon, sorry to hear about this. I will speak to the team and try to come back to you with an answer asap. Apologies for any inconvenience and delay. Kind Regards, ProGreen
Posted 1 year ago
Excellent company. Very helpful when contacted. Good products and good honest service. Delivery was prompt and well informed
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Great products reasonable prices and fast delivery
Helpful Report
Posted 1 year ago
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Posted 1 year ago
Still not recd the order. given it was training and not anything physical its pretty poor. I have had to hold off a member of staff for 2 weeks on full pay because he is not qualified. Lantra know nothing of the order either.
Helpful Report
Posted 1 year ago
Hi Matt, I will speak to the team about this as this shouldn't be the case. Apologies for the inconvenience and delay, we will be in touch as soon as possible. Kind Regards, ProGreen
Posted 1 year ago
101% Recommended ... Simple as that ... THX ProGreen
Helpful Report
Posted 1 year ago
Thank you for your positive review - it is much appreciated! Kind Regards, ProGreen
Posted 1 year ago
ProGreen have a wide range of products to meet your needs, along with advice on the best one to achieve the desired result.
Helpful Report
Posted 1 year ago
Thank you for your positive review - it is much appreciated! Kind Regards, ProGreen
Posted 1 year ago
WCF Ltd T/A Progreen is rated 4.7 based on 3,905 reviews